NIQ seeks a highly organized and detail-oriented Sales Analyst with experience in Microsoft Dynamics and Microsoft Suite. The ideal candidate will be a proactive team player with excellent database management and analysis. This role requires a keen eye for detail, a well-structured person, and articulative communication ability.
Responsibilities:
- Monitor and track sales activities, such as customer interactions, leads, opportunities, and follow-up actions, using Microsoft Dynamics to ensure timely and effective customer engagement.
- Utilize Power BI dashboard to support the sales team by accurately updating pipeline and revenue data reports for sales team consumption.
- Assist in preparing sales forecasts and performance reports, analyzing data to identify trends, opportunities, and areas for improvement.
- Coordinate with cross-functional teams (Sales team, Sales Development Representative team, Sales Support team, Marketing and Communication team, and product specialist team) to identify and provide ‘low hanging fruits’ area for sales prioritization.
- Monitor and ensure smooth renewal process, both from timeline and pricing point of view.
- Contribute to the continuous improvement of sales support processes and systems, making recommendations for enhancements and implementing approved changes.
- Coordinate sales team data updates for all customer relationship metrics (e.g., Net Promoter Score, Client Health Track, Hotspot, etc.)
