- Ensure that the computer used can function normally/run as it should.
- Must ensure that all computers used by users are connected to the network.
- Check if the applications used are functioning
- Check and update the operating system and applications run by the user.
- Tasked with backing up all data to ensure it is safe and if the system experiences problems, you need to restore data from the existing backup system.
- Responsible for supporting machines such as printers, scanners and so on.