- Assists Housekeeping Manager in daily operation, and supervise Room Attendant/Public Area/Linen Attendant.
- Manages schedule and carry out periodical cleaning programs.
- Monitors and check team's work results to ensure no linen or equipments are abused or out of stock.
- Manages guest’s complaints and needs promptly.
- Refers any defects/damage to furniture, fitting, and equipment to Engineering Department promptly.