You will assist the IT Manager in the implementation and upkeep of the Property Management System (Opera). You will be the key driver in ensuring that the PMS is up to date with the most current version as instructed by Corporate IT, then assist authorized users in relation to hotel operations and support team members with their personal computers. You are responsible for the coordination and timely handling of any software fault reports, issues, or enhancement requests as well as to provide technical assistance to internal and external audit staff.
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