It is included but not limited to:
- Ensure efficient (cost-effective, on-time) execution of sale contracts for specific assigned clients (from marketing/sampling phase to delivery)
- Keep assigned client profiles up-to-date and liaise with Inbound teams effectively on related procedural changes where relevant
- Issue shipping instruction & logistic documents related to assigned sales (invoices, release documents, cover letters, etc) & instruct/ensure upload of related external documents where required
- Work closely with relevant internal teams, brokers and logistic-service providers to ensure customer service, data accuracy & efficient coordination (position check, effective back-up/handover, etc.)
- Work closely with Sales team, Sales SSC, Inbound teams and head office to anticipate execution challenges and advise on potential solutions
- Advise Trading team on logistic costs for specific sale scenarios, and any other logistics aspect of a sales project/potential business
- Monitor assigned clients’ position & receivables
- Check all assigned service invoices to approve the costs
- Check stocks in assigned warehouses on a monthly basis & report accordingly
- Liaise with insurance team on onboarding of warehouse counterparties on CTRM and coverage of insured cases, risk team on execution limits and escalate to trading
- Monitor coffee prices on various commodity markets
- Perform data entry to ensure accurate and up-to-date records across all relevant systems and documents
