- Developing and implementing standardized sales operation procedures and best practices to ensure consistent and high-quality sales performance alignment;
- Creating and maintaining comprehensive documentation of sales operation procedures, policies, and guidelines;
- Monitoring and following up on sales performance data to related stakeholders;
- Working closely with the sales team to provide support, training, and guidance on sales processes and operational standards;
- Collaborating with a cross-functional team, including the legal team, finance team, and admins to align sales operations with organizational objectives;
- Conducting regular audits of sales operations to ensure compliance with established standards and identify opportunities for enhancement or improvement; and
- Reporting sales performance data summary regularly.