- Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area.
- Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas;
- Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
- Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made.
- Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target.
- Management and guidance of outlet staff under control, namely Food & Beverage Supervisors.
- Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas.
- Ensure constant liaison with the Conference Sales Manager and Conference Coordinator.
- Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
- Strive to implement the Accor Vision and demonstrate active use of Accor Values.
- Any other duties assigned by your manager.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Maintain currency of RSA certification, amendments and updates and adhere to RSA principles
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