- Assist in product research and gather user insights to support product development and optimization.
- Collaborate with cross-functional teams to understand product/system flows and identify improvement areas.
- Help create product documentation, including user stories, feature specifications, and product roadmaps.
- Ensure that all features and updates align with the Software Development Life Cycle (SDLC) processes.
- Understand the operations and functionality of core banking products to better inform product decisions.
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