The Mixologist, create best spoke cocktail and mocktail, provides prompt and courteous drink orders at the bar or through the bar servers whilst at the same time delivers bespoke experience waits on the guest, using suggestive selling, takes order and serves them accordingly, performs side work as required and performs cashiering function. He/She train the bartender and is able to handle all operational equipment.
General Duties
- Greet the guest, present menu, help with guest choice, making suggestions, takes order and serves food & beverage according to standard procedures.
- Set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes.
- Process drink orders in proper calling order directly from service staff, to check for correct number of drinks and manage billing quickly and efficiently.
- To make all cocktails in accordance with beverage standard, using full standard measures.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- The ability to ensure that the bar is stocked and all side opening and closing duties are completed.
- Clean glasses, utensils, and bar equipment.
- Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins.
- Checks on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the Management or Senior Team Leader.
- Presents check, performs cashiering function, bid guest farewell and invite them to come back.
- Maintains cleanliness of work place by performing clearing functions.
- Attends all meetings and trainings as conducted.
- Create best spoke cocktail and mocktail for new menus
- Performs food runner duties as required.
- Answer phone calls.
- Carry out light cleaning and maintenance of bar/restaurant.
- Dispense beverages
- Take table reservations and effectively control the flow of the guests in the restaurant ensuring
- Comply with hotel and department policies and procedures at all times.
- Help implement work simplification and necessary changes
- Ensure miss-en-place is carried out before each shift
- Following up in proper billing procedures
