The Learning and Development Coordinator will work closely with the Learning & Development Manager to ensure the learning system and functions are strategically linked to the organization’s vision and mission; and implemented excellently based on the standard, to improve service quality & job efficiency.
Detailed responsibilities may include but are not limited to:
- Content Creation: Develop engaging training materials, including presentations, videos, and interactive modules, leveraging various digital tools and platforms.
- Curriculum Development: Develop and manage comprehensive learning curriculum, ensuring alignment with business objectives and employee development goals.
- Training Delivery and Coordination: Oversee the seamless implementation of training programs, including scheduling, logistics, and participant management.
- Performance Measurement: Track and analyze training effectiveness through key metrics, such as participant feedback, knowledge retention, and behavioral change.
- Talent Management: Contribute to talent development initiatives, such as talent pools and succession planning.
- Strategic Partnership: Collaborate closely with key stakeholders across business units to identify and address learning and development needs.
- Vendor Management: Establish and maintain relationships with external training providers, negotiating contracts and ensuring quality standards.
- Administrative Tasks: Handle administrative duties, including data entry, report generation, and other related.
Background:
- Passionate in people development and education with bachelor’s degree
- Professional experience as L&D Coordinator or similar role
Skills & Competencies:
- Strong interpersonal and communication skills
- Ability to coordinate & build relationship to work effectively with individuals, groups, and other business units to carry out the goals of a learning & development function
- Proven ability to design, develop, and deliver effective training programs
- Excellent verbal professional communication & written skills with a good command of Bahasa & English
- Proficiency in learning management systems, authoring tools (e.g. Ispring suite, CreateStudio), and digital learning platforms
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to develop data layouts like tables, charts, graphs would be an advantage
Working Experiences: Minimum 3 years of professional experience in learning & development
