Key Activities
- Deliver Sales / Revenue based on Sales Pipeline & Key focus industries
- Continuously build strong pipeline through continuous engagement with clients
- Create demand and provide relevant products / solutions that answer client's business questions / opportunities
- Work on a strategy to winback lapsed client
- Contribute to the short-term strategies and business plans for the growth of the business unit based on global and regional direction
- Work together with global / regional sales account manager to ensure all key financial metrics are met
- Help to build company's positive image
Financial Management
- Achieve key financial metrics: revenue, profitability and cash collection, as well as other related business development objectives
- Ensure proper pricing and contracts are applied according to company's policies and guidelines
- Understand the company's financial guidelines such as forecast and pipeline management
- Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipeline and convert sales
- Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets
Research Design and Proposal Development
- Prepare a proper proposal that align with client's needs and relevant to answer client's objectives
- Conduct proposal presentation
Project Management
- Ensure deliverables from Client Success Manager (CSM) team is according to the right scope agreed with client.
Client Management
- Serve as a Point of Contact at the client (SPOC): overall management of client contact,
- Communicates and consults regularly with client on top-level-management