As the leader of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction throughout our property.
- Oversee all Housekeeping operations, including guest rooms, public areas, and back-of-house spaces
- Develop and implement efficient cleaning procedures and quality control measures
- Manage, train, and motivate a large team of housekeeping staff
- Create and maintain staff schedules to ensure optimal coverage and efficiency
- Conduct regular inspections to ensure all areas meet our exacting standards
- Manage inventory, supplies, and equipment, ensuring cost-effective operations
- Collaborate with other departments to enhance guest experience and resolve issues promptly
- Implement and maintain health and safety protocols in line with local regulations and international standards
- Prepare and manage departmental budgets, controlling costs while maintaining quality
- Handle guest complaints and special requests with professionalism and efficiency
- Stay updated on industry trends and implement innovative housekeeping practices
- Ensure environmental sustainability in housekeeping operations
