We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.
- Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
- Oversee inventory management, including ordering supplies and maintaining optimal stock levels
- Develop and implement strategies to increase revenue and profitability
- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
- Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
- Handle customer inquiries, feedback, and complaints promptly and professionally
- Analyze sales data and prepare reports for upper management
- Collaborate with the kitchen team to develop and update menus
- Manage budgets and control costs while maintaining quality standards
- Organize and oversee special events and promotions to attract and retain customers
