1. Sales and Revenue Generation
- Develop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.
- Customer Acquisition: Identify and approach potential clients or customers for corporate accounts, events, and bulk orders.
- Account Management: Handle existing client relationships, ensuring repeat business and customer satisfaction.
- Sales Presentations: Present the company’s F&B offerings to prospective clients through meetings, phone calls, or emails.
- Promotions: Plan and execute special offers, promotions, and discounts to attract customers.
2. Market Research and Analysis
- Industry Trends: Stay up-to-date with the latest trends in the F&B industry and consumer preferences.
- Competitor Analysis: Monitor competitors’ offerings, pricing strategies, and promotions to stay competitive.
- Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.
3. Sales Administration
- Order Management: Process and track sales orders, ensuring timely delivery of products.
- Reporting: Prepare regular sales reports, forecasting, and performance analysis to share with senior management.
- Database Management: Maintain and update customer databases and sales records.
- Contracts and Agreements: Handle the negotiation of contracts, terms, and pricing with clients.
4. Relationship Building
- Networking: Build and maintain relationships with key clients, suppliers, and business partners.
- Customer Service: Address client concerns or complaints promptly, ensuring a high level of customer satisfaction.
5. Collaboration
- Team Coordination: Work closely with other departments like marketing, product development, and operations to ensure smooth service and effective sales.
- Event Coordination: Collaborate with event managers or catering teams to provide customized F&B services for events.
- Marketing Support: Assist the marketing team with campaigns, advertisements, and other promotional materials.
6. Budget Management
- Sales Forecasting: Assist in setting sales targets and budgets for the F&B department.
- Cost Control: Help in managing pricing strategies and margins to ensure profitability.
7. Customer Education
- Product Knowledge: Have in-depth knowledge of the F&B products or services offered by the company and educate clients on the menu, ingredients, or sourcing.
- Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.
8. Training and Development
- Training Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.
- Self-Improvement: Continuously seek professional development opportunities to improve sales techniques and knowledge.
