Customer Service Officer (Malaysia)
7 months ago
Contact overseas customers through phone calls and/or WhatsApp messages to arrange a phone pickup scheduleDaily WhatsApp message blast to customers fo..
- Contact overseas customers through phone calls and/or WhatsApp messages to arrange a phone pickup schedule
- Daily WhatsApp message blast to customers for product education purposes
- Identify and assess customers' needs to achieve satisfaction
- Handle inquiries from customer, provide appropriate solutions and alternatives in a timely manner; follow up to ensure resolution
- English proficiency is a must, Malay Melayu proficiency is preferred
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