Total 4 brand manager job vacancies in Education / Training category in Indonesia

This job purpose is to develop, standardize, and implement training programs across business units under AYANA Hospitality Management (AHM) to ensure the smooth and efficient running of the training departments resulting in maintaining high service standards and improving employees’ skills. 

• Plans, implements and monitors, in conjunction with other members of the Corporate Human Resources Division both General/Core and Management Training for the various business units under AYANA Hospitality Group (AHM). 
• Assists in identifying training needs within each department and business unit and suggests training programs based on business units’ characteristics and needs.
• Evaluates current and new learning programs, recommending changes that align with business need, and drives projects from beginning to end.
• Responsible for managing the continuing education curriculums and selecting learning materials and systems that foster opportunities for employee education. 
• Works closely with the business units’ training departments to ensure a smooth roll out of the curriculums in all locations, periodic tracking and reporting of training data. 
• Facilitates & delivers training incl. live and virtual leadership and development courses.
• Reviews the progress of the business units’ Training Plans and makes recommendations where necessary.
• Advises any new support material that would be beneficial to the hotels and business units.
• Delivers the socialization of the AYANA Guiding Principles (Corporate Philosophy) and brand training to all business units under the AYANA Hospitality Group (AHM). 
• Implements and monitors the company’s training materials, including Rank & File training series, Supervisory training series, Managerial training series and other e-learning initiatives.
• Develops facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous improvement, and leader development.
• Acts as primary point of contact on styling L&D programs for all stakeholders within the group.
•  Coordinates and monitors the cross-training programs between business units under AHM.
• Partners with external vendors to translate identified training needs into learning solutions that address both the areas of professional and technical skill development.
• Establishes and maintains training vendor relationships and contracts.
• Partners with the L&D teams in building meaningful relationships with key stakeholders to uncover learning & development needs and gain agreement on program outlines and success metrics. 
• Guides and ensures the success of the enterprise-wide LMS deployment. 
• Consult with HR departments to identify development needs for key talents, periodically reviews the talent selection process and builds talent pools too strengthen the growth of human capital within AHM. 
• Assists in developing presentations and also participates in school visits and career fairs. 
• Participates in the preparation of the training and development budget and reviews each business units’ training budget. 

Education:

Minimum S1 in management, psychology, hotel administration or other related field

Competency:  

• Adult learning methodology and the ability to communicate recommendations for training approach
• Instructional design methodology 
• Creative and open-minded, open to try new things
• Analytical and innovative thinking
• Adaptability
• Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
• Training need analysis
• Train the trainer
• Presentation skill & public speaking
• English
• MS Office
  

Managerial Skill:

• Change management expertise
• Coaching and influencing skills
• Strong collaboration skills
• Facilitation & management
• Leadership skills

Experience:

2-3 years’ experience in learning & development managerial positions

AYANA Hospitality is in search of a knowledgeable and innovative Learning & Development Manager to join our team at AYANA Komodo. This pivotal role involves creating and implementing effective training programs that enhance employee skills and align with our organizational goals. As the L&D Manager, you will collaborate with department heads to identify training needs, develop comprehensive training plans, and create engaging learning experiences for all employees. Your ability to drive performance improvement and uphold our brand values is essential to success in this position.

Key Responsibilities

• Design and develop training programs that meet the specific needs of various departments and enhance employee performance.
• Conduct training needs assessments through surveys, interviews, and observations.
• Create a culture of continuous learning by encouraging knowledge sharing and the pursuit of professional development.
• Deliver engaging training sessions, workshops, and seminars to diverse audiences.
• Evaluate training outcomes and impact using metrics and feedback for continuous improvement.
• Oversee the training budget and ensure the effective allocation of resources.
• Support a smooth onboarding process for new employees, ensuring they are well-equipped with the necessary skills.
• Stay up-to-date on industry trends and best practices in training and development.

• Minimum of 5 years of experience in Learning & Development, preferably within the hospitality industry.
• A Bachelor’s degree in Human Resources, Education, Psychology, or a related field; a Master’s degree is a plus.
• Strong knowledge of adult learning principles and various training methodologies.
• Proficient in e-learning technologies and Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage and motivate employees.
• Strong analytical and problem-solving skills to assess training needs effectively.
• Demonstrated ability to lead and mentor a team.
• Willingness to relocate to Komodo Island.

AYANA Hospitality is seeking a highly motivated and experienced individual to join our team as a Training Manager for the DELONIX Hotel Karawang. We are dedicated to providing exceptional service to our guests, and our Training Manager plays a crucial role in ensuring that our staff is equipped with the skills and knowledge needed to deliver top-notch service every day.

In this role, you will be responsible for developing, implementing, and managing our training and quality assurance programs to ensure that all staff members are trained to the highest standards. Additionally, you will be responsible for monitoring and assessing performance to identify opportunities for improvement and to continuously enhance our service offerings.

Responsibilities

• Develop and implement comprehensive training programs to educate staff on policies, procedures, and service standards.
• Plan, schedule, and coordinate training sessions and workshops to ensure that all staff members receive appropriate training.
• Conduct training sessions and workshops to provide hands-on instruction, as needed.
• Evaluate training effectiveness and make recommendations for improvements.
• Develop, implement, and manage quality assurance programs to ensure that all services and products meet or exceed customer expectations.
• Monitor and assess customer feedback to identify opportunities for improvement.
• Participate in the development and maintenance of operational policies and procedures to ensure consistency and quality.

• Bachelor's degree in a relevant field (Hospitality, Business Administration, etc.)
• Minimum of 5 years of experience in the hospitality industry, with at least 2 years of experience in training and development.
• Excellent communication, presentation, and leadership skills.
• Strong analytical and problem-solving skills.
• Understanding of training and development methodologies and their application in the hospitality industry.
• Ability to work independently and collaboratively with other team members.
• Proficiency in Microsoft Office Suite and other relevant software.

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills