Total 2 Education / Training job vacancies in dompu west nusa tenggara

AYANA Hospitality is seeking a highly motivated and experienced individual to join our team as a Training Manager for the DELONIX Hotel Karawang. We are dedicated to providing exceptional service to our guests, and our Training Manager plays a crucial role in ensuring that our staff is equipped with the skills and knowledge needed to deliver top-notch service every day.

In this role, you will be responsible for developing, implementing, and managing our training and quality assurance programs to ensure that all staff members are trained to the highest standards. Additionally, you will be responsible for monitoring and assessing performance to identify opportunities for improvement and to continuously enhance our service offerings.

Responsibilities

• Develop and implement comprehensive training programs to educate staff on policies, procedures, and service standards.
• Plan, schedule, and coordinate training sessions and workshops to ensure that all staff members receive appropriate training.
• Conduct training sessions and workshops to provide hands-on instruction, as needed.
• Evaluate training effectiveness and make recommendations for improvements.
• Develop, implement, and manage quality assurance programs to ensure that all services and products meet or exceed customer expectations.
• Monitor and assess customer feedback to identify opportunities for improvement.
• Participate in the development and maintenance of operational policies and procedures to ensure consistency and quality.

• Bachelor's degree in a relevant field (Hospitality, Business Administration, etc.)
• Minimum of 5 years of experience in the hospitality industry, with at least 2 years of experience in training and development.
• Excellent communication, presentation, and leadership skills.
• Strong analytical and problem-solving skills.
• Understanding of training and development methodologies and their application in the hospitality industry.
• Ability to work independently and collaboratively with other team members.
• Proficiency in Microsoft Office Suite and other relevant software.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Learning and Development Intern, you will be part of a Learning and Development team.

What will you do:

• Assist in data migration to HRIS and LMS.
• Handle day-to-day administrative tasks in HR tools.
• Troubleshoot and resolve system issues.
• Provide end-user support.
• Contribute to creating training data/dashboard

What we are looking for:

• Education: Enrolled in HR, Business, Data, or related programs.

• Skills: Basic HRIS and LMS understanding, proficient in Microsoft Office (especially Excel)

• Traits: Strong analytical and problem-solving skills (especially in employee data) & Proactive and adaptable.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity