Server Performance Monitoring: Proactively monitor server performance within a 24/7 environment to ensure systems are operating smoothly.Issue Resolut..
Server Performance Monitoring: Proactively monitor server performance within a 24/7 environment to ensure systems are operating smoothly.
Issue Resolution: Address and resolve server-related issues within specified timeframes in accordance with Service Level Agreements (SLAs).
Troubleshooting: Identify and resolve server issues, including those related to the operating system and server applications.
Documentation and Reporting: Prepare routine reports on server performance and status using Office applications (Excel, Word).
Key Responsibilities: Oversee management of private cloud and open-source technology servicesEnsure projects are delivered on time and within budgetMa..
Key Responsibilities:
Oversee management of private cloud and open-source technology services
Ensure projects are delivered on time and within budget
Manage client relationships and ensure customer satisfaction
Lead and manage a team of cloud engineers and support staff
Ruang Lingkup Pekerjaan:Bekerja onsite dengan penjadwalan shift (L0/L1)Bertugas sebagai application support helpdesk dan operator aplikasi (L0)Melakuk..
Ruang Lingkup Pekerjaan:
Bekerja onsite dengan penjadwalan shift (L0/L1)
Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
