Total 2 sales marketing manager job vacancies in Finance / Banking / Insurance category in Indonesia

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloos innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

We want to give people the freedom and confidence to pursue what matters to them in life. Because they know theyre covered. Because people-first. Igloo is a Singapore-headquartered regional insurtech benefiting millions of people across SEA, in countries that count as the most underinsured. Build the future of insurance with us by doing what you do best.

Join us if you desire to create impact and do good. Work with our teams across Singapore, China, Indonesia, Thailand, Philippines, Vietnam, Malaysia and India.

Job Responsibilities 

• Support claims management across the business and help solve escalation cases that require a secondary review
• Follow up with insurance company on the SLA of claim submission, claim decision and claim pending statuses
• Work closely together with customer service team and insurance company regarding update statuses of claim submission & decision
• Responsible for maintaining claim records history for relevant policies
• Be responsible for keeping SLAs with regards to our responsibilities towards partners, insurance companies, and internal standards
• Take the lead in resolving problems and ensuring efficient execution in the company’s best interest
• High Responsibility in assessing any document claim submission meets standard of regulations, best practice and proper documentation prior submitted to Insurance Company
• Follow procedure and working instructor, as well as ensure the claim team follows the procedure for the organization's best interest
• Be responsible for day-to-day operation claim officers’ activities in terms of handling claim document submission as well as pending claims
• Conduct and provide valuable insights on the claim performance report on a biweekly basis
• Have an ownership and responsible person as center of contact between client, Igloo & Insurance company to provide updates

• Bachelors Degree preferable in Industrial Engineering / Management Business/ Management Insurance
• 5 years of experience in the Insurance industry, preferably in Non-Life or General Insurance
• Intermediate level experience of Claim processes in General / Health / Life Insurance / Brokerage industry
• Good to have: General / Health / Life Insurance / Brokerage Certification
• Strong interpersonal skills and ability to quickly build credibility with new business partners
• High energy and driven to meet sales targets
• Adaptable and able to work independently and under pressure

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.

As a Associate Manager, Credit, you will be responsible for handling credit cases (preferably the complicated one) from beginning to the end. Associate Manager, Credit is also responsible to assist the Credit Manager/AVP for other tasks as well, whether it is related to credit or even beyond that. Furthermore, he/she is also responsible for mentoring Junior credit analysts, as they prepare to embark further in their career to managing people.

What you will do:

• Evaluating customer’s data and financial documents to determine the degree of risk involved to reduce the risk of customer disputes
• Conduct document and information checking and verification as part of credit assessment processes,
• Prepare spreadsheets and detailed written reports to be presented to the loan committee,
• Identification and provide mitigation actions of all risks entailed,
• Provide professional opinions and/or recommendations to Credit Committee regarding customers’ financial credit status referring to credit policy and guidelines
• Track loan covenants to ensure compliance & complete other duties as assigned.

• Having minimum 5 years working experience as a Credit Analyst and/or Relationship Manager for Lending Business (SME/Commercial segment) in banking and/or relevant lending industry regulated by OJK.
• Ability to work independently with minimal supervision.
• Excellent understanding in business financial statements, analytical skills, and mindset,
• Detail oriented, have a strong verification and critical thinking skills,
• Ability to maintain a high level of professionalism and positive attitude with team members and clients,
• Ability to communicate with stakeholders and peers in effective written and verbal communication skills both in Bahasa & English.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity