Total 217 Finance / Banking / Insurance job vacancies in Jl. Warung Jati Barat No. 41b Rt 008 Rw 005, Jakarta Selatan

• Responsible for conducting credit evaluations on companies to ensure loan feasibility and repayment capability.
• Work in credit risk management teams to identify and evaluate credit risks, and provide recommendations on loan approvals or rejections.
• Play a key role in supporting the growth of productive credit portfolios and ensuring the quality of credit assets is maintained.

Main Responsibilities:

• Credit Analysis: Conduct comprehensive credit analysis on companies to assess creditworthiness, including analyzing financial statements, cash flows, financial ratios, and business risks. Generally, Credit Analysts should understand the assessment of the 5 Cs (character, capacity, capital, collateral, and condition).
• Risk Assessment: Evaluate credit risks associated with each company, including industry risk, market risk, and operational risk, to understand potential credit losses.
• Portfolio Monitoring: Regularly monitor the company's credit portfolio to identify potential credit risks and take necessary actions to mitigate risks.
• Credit Commitments: Analyze and determine the appropriate amount and terms of loans for each company based on credit analysis results.
• Report Preparation: Prepare credit analysis reports and credit recommendations for senior management and credit committees, including routine reports to regulators.
• Team Collaboration: Collaborate with sales teams, risk management, and other departments to ensure efficient and timely credit decision-making processes.
• Compliance and Regulation: Ensure that all credit analysis processes comply with company regulations and policies as well as applicable banking and financial compliance standards.
• Market Development: Identify new opportunities for business growth and portfolio development in relevant Company business sectors.
• Information Updates: Keep abreast of relevant industry developments and market trends to ensure continuous updates and improvements in credit analysis processes.
• Customer Relations: Build and maintain good relationships with companies to strengthen long-term business relationships.

Melakukan administrasi penerimaan dana dari konsumen atau pihak lain ke cabang beserta pencatatannya

Melakukan kunjungan dan penagihan angsuran kepada konsumen sesuai dengan bucket yang ditangani dengan tujuan untuk mencapai target penagihan yang diberikan.

Publicis Media is looking for a Senior Investment Executive to join us. We are one of the fastest growing agencies in Jakarta and the world.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. So we’d love to meet you.

The purpose of the Senior Investment Executive is to deliver best-in-class campaign activation across all channels, delivering exceptional results against agreed parameters. The Senior Activation Executive reports into the Activation Manager and is responsible for the day-to-day development of the Activation Executive and Coordinator, management of their workload, and supervision of their output.

Responsibilites :

• Work with the Investment Manager & Director to drive negotiations for clients with media partners and secure additional incentives over and above entitlements.
• Keep pace with market knowledge that will aid negotiations with publishers.
• Negotiate trading positions across all media ensuring all benchmarks (client & internal), trading strategies & contractual agreements are met.
• Finalise Benchmarking and Pre-Trade work before booking to ensure the rate position is best in market
• Identify and recommend optimisation opportunities and ensure those optimisations are taken place promptly and correctly.
• Assist Activation Executives and Coordinators in developing detailed weekly (or agreed reporting schedule) and final post analysis.

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes. In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond. Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with AirAsia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. We are looking for a Finance Intern to support the Finance Manager based in Jakarta, Indonesia.

Allowance: 3,000,000 Indonesian Rupiah/ monthly

Job Description:

1. Handle administration process for Customer Sales Report (CSR)

2. Maintain 3 bank books

3. Checking - sending Invoices and Tax Invoices to customer

4. Do administrative activities such as filling payment advice, invoices and tax invoices

5. Organizing and documenting relevant data in the finance division to support the team in managing cash flow and ensure the smoothness of daily operations

Qualifications:

1. Undergraduate students (3rd or 4th year), Diploma students (Final Year), or Fresh Graduates from Finance Management or Accounting

2. Passionate about numbers

3. Enthusiastic about learning new things and have high motivation
4. Possess a strong work ethic

5. Proficient in using Microsoft Office (Word, Excel, PPT) and Google Suite (Google Docs, Spreadsheet, Google Form)

Bertanggung jawab atas semua aktivitas yang berfokus pada pertumbuhan bisnis ANZ Cash Management, yang mencakup perolehan nasabah baru dan melaksanakan aktivitas yang berkaitan dengan pelayanan sehari-hari dan pengelolaan hubungan nasabah.

Hal ini mencakup penawaran produk yang sederhana dan kompleks untuk mendukung aktivitas originasi serta pengelolaan dan pelayanan pertanyaan pelanggan sehari-hari untuk memastikan kepuasan pelanggan. Peran tersebut melapor kepada Kepala Transaksi Perbankan di Indonesia.

We are looking for a Finance Officer to take charge of the financial health of our company by administering accounting operations to meet legal requirements. You should be familiar with audits, invoices and budget preparations. Our ideal candidate demonstrates interest in managing accounting activities, including bank reconciliations, accounts payable and accounts receivable. You should also have excellent organizational skills and be able to handle time-sensitive tasks. Ultimately, you’ll be responsible for the day-to-day management of our financial transactions and procedures.

Responsibilities

• Keep accurate records for all daily transactions
• Prepare balance sheets
• Process invoices
• Record accounts payable and accounts receivable
• Update internal systems with financial data
• Prepare monthly, quarterly and annual financial reports
• Reconcile bank statements
• Participate in financial audits
• Track bank deposits and payments
• Assist with budget preparation
• Manage the end-to-end payroll process, including calculating wages, preparing payroll reports, and ensuring timely and accurate payments to employees.
• Maintain payroll records and resolve any discrepancies or issues related to payroll processing.
• Stay up-to-date on payroll laws and regulations to ensure compliance with relevant legislation.
• Manage the end-to-end payroll process, including calculating wages, preparing payroll reports, and ensuring timely and accurate payments to employees.
• Maintain payroll records and resolve any discrepancies or issues related to payroll processing.
• Stay up-to-date on payroll laws and regulations to ensure compliance with relevant legislation.
• Review and implement financial policies

• Proven work experience as a Finance Officer or similar role
• Solid knowledge of financial, tax, and accounting procedures
• Experience using financial software
• Advanced MS Excel skills
• Knowledge of financial regulations
• Excellent analytical and numerical skills
• Sharp time management skills
• Strong ethics, with an ability to manage confidential data
• BSc degree in Finance, Accounting or Economics
• Professional qualification as a CFA/CPA is considered a plus

• BPJS KETENAGAKERJAAN
• REIMBURSEMENT
• MEAL
• INSURANCE
• THR

Our client is a global aviation company. We are currently seeking a Finance Transformation Coordinator to join their growing team.

Key Responsibilities:

• Financial Reporting: Prepare accurate financial reports, ensure compliance with standards and regulations, and present insights to management.
• Cash Flow Management: Manage liquidity, monitor receivables and payables, and implement strategies to mitigate financial risks.
• Budgeting & Forecasting: Lead budgeting processes, prepare forecasts, and track budget variances to support decision-making.
• Project Management: Oversee financial projects from initiation to completion, ensuring timely delivery and adherence to budget and scope.
• Stakeholder Management: Engage with internal and external stakeholders to understand requirements, address concerns, and ensure alignment with financial objectives.
• Process Improvement and Implementation: Identify areas for process optimization, develop improvement strategies, and lead implementation efforts to enhance efficiency and effectiveness.
• Working and Coordinating with Headquarters and Different Regions: Collaborate with headquarters and regional teams to align financial activities, share best practices, and support organizational goals.

Qualifications:

• Similar experience in relevant roles, with demonstrated expertise in financial management and project oversight.
• Bachelor's degree in accounting/finance or full professional qualification (e.g., CPA, CMA, CA).
• Experience in handling local tax regulations (VAT/CIT/withholding tax) and exposure to international taxation practices.
• Experience in SAP implementation and proficiency in financial software systems.
• Strong leadership skills and a highly motivated attitude to overcome challenges and drive results.
• Excellent communication skills, both verbal and written, in English and Bahasa Indonesia, with the ability to engage with diverse stakeholders effectively.
• High level of ethics and integrity, with a commitment to upholding financial standards and regulatory compliance.
• Project Management Experience: Proven track record of successfully managing projects, including planning, execution, and monitoring.
• Stakeholder Management: Ability to build and maintain positive relationships with stakeholders at all levels, ensuring alignment and collaboration towards common objectives.

Mengunjungi pelosok daerah untuk sosialisasi produk pembiayaan modal usaha berbasis syariah. Mengajak perempuan di sana untuk mulai atau membesarkan usahanya menjadi nasabah BTPN Syariah. Mendampingi dan menjalin hubungan baik dengan nasabah

Mengunjungi pelosok daerah untuk sosialisasi produk pembiayaan modal usaha berbasis syariah. Mengajak perempuan di sana untuk mulai atau membesarkan usahanya menjadi nasabah BTPN Syariah. Mendampingi dan menjalin hubungan baik dengan nasabah

• Manage End to End financial accounting for our entities in Indonesia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when required.
• Assist with preparation of Annual budgets, and submission of monthly forecasts. To be groomed as the Indonesia finance lead and as a strong business partner to our Country Leader/s in Indonesia.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our India offshore team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis, and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules and explanations to ensure smooth and timely audits.
• Working with our service provider to ensure timely and accurate tax reporting, following up on tax matters (including Faktur Pajaks, withholding tax certs). Work with our tax advisor (annual activity) for timely Income tax submissions/assessments and coordinate tax audit responses when need be.
• To become our finance systems champion and a finance subject matter expert to our business teams in Indonesia. Perform any other finance tasks as assigned from time to time.

PT Moladin Finance Indonesia (formerly PT Pro Car International Finance) is part of the Moladin Group. MOFI is a finance company that provides financial services to anyone, anywhere, and anytime. MOFI products are fully digital with innovative, flexible and effective processes. Since changing to Moladin Finance Indonesia in April 2023, MOFI has focused on meeting consumer needs, both productive needs through investment and working capital financing facilities, as well as other needs through multipurpose financing facilities. MOFI is licensed and supervised by OJK.

Moladin is searching for a Legal Credit Senior Counsel! You will be responsible for ensuring that Moladin's operations and transactions are in compliance with all relevant regulations and legislation. You will play a critical role in ensuring the company is operating within the legal framework while maintaining the highest standards of ethics.

• Develop, maintain, and implement legal credit operational programs, including policies and guidelines, documentation, training logs, and related policies/procedures.
• Prepare legal opinion and assistance on financing contracts based on the applicable law and regulations, including drafting, reviewing, advising and obtaining the perfection of the financing and security legal documentations.
• Manage, monitor and administer the public notary to ensure the effective and efficient processing of the financing contracts, collateral checking and pledging documentations including to ensure “zero mistakes documentation” to secure the interest of the creditor when exercising its rights to a Non Performing Financing debtor. 
• Managing internal operations process with credit analyst, appraisal and custodian team to ensure an effective service level agreement based on the company standard operating procedures.
• Provide regular reporting to the management and submit accurate and timely reports to regulators (as applied) to ensure the avoidance of sanctions/fines from regulators.
• Monitor changes in laws, regulations, and industry best practices to ensure the company remains up-to-date and compliant.
• Liaise with external regulators such as the Land National Office, Ministry of Law and Humans Rights, Courts, and other related government agencies.

• Bachelor’s Degree/University degree or equivalent experience.
• Minimum of 5-10 years of relevant experience in the Legal Credit and/or Operation function of financial institutions, preferably Multifinance Company and/or Banks.
• Solid understanding of applicable laws, regulations, and industry standards, with a focus on legal credit, compliance, and corporate governance.
• Exceptional attention to detail, highly responsible, with strong integrity, commitment and discipline.
• Passionate about delivering high-quality work and exceeding expectations in a fast-paced environment.
• Strong communication skills, both oral and written, with the ability to effectively communicate advice backed up by sound judgment.

In this way, you’ll be making our hotel something special ...

• You’ll be responsible for the overall financial management of the Hotel.
• You’ll oversee the daily operations of the Finance department.
• You’ll lead hotel financial planning and budgeting process and ensure that financial plans are consistent with the hotel’s strategic objectives.
• You’ll analyze financial data in order to advise management in pursuing the financial objectives of the hotel.
• You’ll monitor hotel revenue and expenditure and ensure that it is accurately recorded.
• You’ll control all contracts and other legal documents that may affect the hotel's financial position.
• You’ll ensure hotel compliance with all regulatory licenses and permits, leases, contracts and legal agreements, as well as proper execution of all operating taxes.

Amartha merupakan platform teknologi keuangan mikro terdepan yang memiliki misi mewujudkan kesejahteraan bersama lewat pembangunan infrastruktur keuangan digital bagi ekonomi akar rumput. Berdiri sejak 2010, Amartha hadir sebagai microfinance untuk menghubungkan usaha mikro pedesaan yang dijalankan oleh para pengusaha UMKM tangguh dengan akses permodalan terjangkau. Kami mendukung pengusaha UMKM tangguh di regional Jawa, Sumatera, Sulawesi, Nusa Tenggara dan regional lainnya.

Responsibilities

• Melakukan recovery Point (cabang) pasca fraud/high PAR (menunggak) dengan penugasan selama 3-6 bulan di Point yang direkomendasikan
• Berkoordinasi dengan BM, AM, RM, HMB terkait strategi recovery PAR dan evaluasi pencapaian bulanan
• Memberikan pendampingan perbaikan bisnis proses, mapping majelis, & revamping majelis.

• SIAP ditempatkan di seluruh cabang Amartha di Indonesia selama 3 - 6 bulan
• Berpengalaman dalam bidang Grameen minimal 2 tahun atau berpengalaman di perusahaan keuangan lainnya
• Memahami dan berpengalaman dalam bidang collection serta penanganan nasabah bermasalah
• Memahami & implementasi bisnis proses berdasarkan konsep Grameen model
• Bersedia traveling dan ditempatkan di seluruh Indonesia

• Acquisition of new client relationships and development of existing client relationships
• Selling a range of investment products to existing and potential clients.
• Achieving high levels of service standards and maximizing client satisfaction.
• Demonstrate awareness of budgets and accounts and profitability
• Managing teams that will help in acquiring and development of client relationships both new and existing
• Provide value adding recommendation for the clients.

Responsibilities

• Responsible for obtaining, reviewing and arranging all loan documents.
• Inputs and updates loan data into using system.
• Assembles and verifies loan documents for accuracy.
• Observing loan activity to determine whether the terms of a loan have been met by the borrower

Requirement

• Minimum 2 years of relevant working experience in credit administration and operation, preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies, business and Digital Platform.
• Basic proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management.
• Meticulous, have a strong analytical skills and problem solving.

Responsibilities

• Conduct a credit end to end process review and prepare the report.
• Analyze credit product proposals from internal.
• Identify risk, room for improvement and prepare recommendations after review.

Requirement

• Minimum 2 years of relevant working experience, preferably from start-up/tech company or financial industry.
• Good knowledge about credit risk flow process 
• Intermediate proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management
• Strong analytical skills and problem solving
• Adaptable and wiling to travel
• Have Credit portfolio management experience will be an advantage.

• Minimum 2 years of relevant working experience, preferably from start-up/tech company or financial industry.
• Good knowledge about credit risk flow process 
• Intermediate proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management
• Strong analytical skills and problem solving
• Adaptable and wiling to travel
• Have Credit portfolio management experience will be an advantage.

The Finance Acctg Intmd. Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports the manage and control data flows to and within Finance applications to ensure integrity and completeness of data, including by preparing and recording financial transactions for legal vehicle and regulatory reporting purposes, updating the general ledger, recording financial transactions, and preparing of consolidated financial statements, in accordance with management reporting requirements, for legal vehicle & regulatory purposes. Also, includes specialized accounting, such as equity compensation, securitization, payroll and investment accounting.
• Preparation of accounts for numerous legal vehicles across region in line with global guidelines.
• Review and examine key controls for accounting process within the process handled.
• Assists in the management of one or more processes, reports, procedures or products.
• Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools.
• Identifies and resolves problems using independent judgment for assigned products/ business.
• Implements work flow or process change and redesign basis strong basic understanding of the specific product / business / function.
• Able to articulate own process along with its key controls and support reasoning with appropriate evidence in assigned area of work.
• Communicate with Legal Entity Managers across multiple locations on the status of the reconciliations/ accounting performed.
• Identify and appropriately highlight / escalate potential issues relating to account with stakeholders such as Regional Balance Sheet control group / Country controllers / Global process lead (GPL) and Global process owner (GPO) and work with them for resolution.
• Utilizes understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact on own area.
• Applies understanding of how the team and area integrate with others in accomplishing objectives.
• Provides guidance to new or lower level analysts.
• Resolves problems by identifying and selecting solutions through the application of acquired accounting experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Directs day-to-day work of junior level employees.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience in accounting management with commensurate stakeholder management experience

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.