Total 7 front desk officer job vacancies in F&B / Tourism / Hospitality category in west jakarta

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• Melakukan presentasi dan negosiasi kepada tenant dan calon tenant untuk mencapai target
• Menyusun database tenant dan calon tenant
• Membuat laporan sesuai dengan kebutuhan dan standar departemen
• Membina hubungan baik dengan calon tenant, tenant, dan exhibitor

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• Supporting day-to-day activity for Handling Facility Services, Building and MAE Facilities maintenance.
• Managing Factory Facility, Infrastructure Services, and New Project Development and Renovation.
• Involved GR World/ Regional Activities: IFM, CSTs Activities, Cost Saving
• Doing HSE activity through Safety Meeting & Gemba Walk, Electrical Safety, Nearmis Activity
• Manage Security Services (SES) and Security Governance with PS/PSO, C/AUP13, 
• Handling of Hazardous Material, and Handling of Hazardous Waste and Nonhazardous material, Waste Water Control, UKL/UPL Inspection and Commercial Process.
• Develop and Maintain of HSE Management System and Quality Management System, such as Bosch Process Compass, IATF, ISO14001/ ISO45001/ SMK3 (P2K3)
• Compliance Control for HSE Legal Requirement, Industrial estate Regulation and Customer Need.
• FCM/ HSE/ SES Reporting of activities (Daily, Monthly, Planned Activities) and summarizing KPI & KPR achievement of each process.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.