Total 11 it specialist job vacancies in F&B / Tourism / Hospitality category in Indonesia

1. Analyze business needs and identify appropriate technology solutions.
2. Design system implementation plans.
3. Collaborate with the development team, project manager, and business analyst to implement solutions.

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

• A Reconciliation Specialist is responsible for ensuring that financial records matchup between different sources (Revenue &Cash in).
• This involves identifying discrepancies, investigating the causes of the discrepancies, and reconciling the accounts to ensure consistency and accuracy.
• Reconciling end-to-end COD (Cash On Delivery) cash transactions starting from bank reports to back-endreports, providing outstanding COD Settlement reports weekly basis per vendor level, supervise and checking cash management based on delivered transaction number.

Some of your duties will include:

·        Monitor, control and coordinate related clinic operational related consumable and administration

·        Avoid delays in the review and approval of invoices submitted by contractors

·        Ensure that processes and reports reflect actual on-site conditions

·        Oversee all processes related to medical service administration

·        Facilitate smooth administration of billing and payments, ensuring reliable reports.

·        Collect, validate, process, and store billing data provided by contractors for services and purchases, including cashless transactions, back charges, Engro, purchases, contracts, access cardax, quotations, and others

·        Prepare and distribute weekly/monthly reports on invoices and billing

Tugas-tugas Pokok :

- Maintain dan support SAP B1

- Membuat aplikasi komputer/ mobile

About the Role 

The Senior IT GRC and Data Privacy Analyst plays a crucial role in Amartha. You will be the warrior who will spearhead various IT GRC and Data Privacy programs to protect Amartha from internal and external threats, including monitoring and managing compliance with ISO 27001, POJK, PSrE, PDP, and other applicable regulations.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

GRC Framework Development and Maintenance:

• Develop, implement, and maintain a comprehensive GRC framework that aligns with industry best practices and regulatory requirements.
• Conduct regular risk assessments to identify potential threats and vulnerabilities.
• Develop and implement risk mitigation strategies and action plans.
• Monitor and report on compliance with internal policies and external regulations.

Data Privacy Compliance:

• Ensure compliance with applicable data privacy regulations and data protection laws.
• Conduct data privacy impact assessments (DPIAs) for new projects or initiatives.
• Develop and implement data privacy policies and procedures.
• Manage data breaches and incidents, including notification processes and remediation activities.

Vendor Management:

• Assess the security and privacy practices of third-party vendors and suppliers.
• Negotiate and manage vendor contracts to ensure compliance with security and privacy requirements.

Regulatory Compliance:

• Stay up-to-date with evolving regulatory requirements and industry best practices.
• Provide guidance and support to the organization in meeting compliance obligations.

Identity and Access Management (IAM):

• Develop and maintain IAM policies, standards, and procedures.
• Implement and manage IAM systems and tools (e.g., identity provisioning, access control, single sign-on).
• Ensure the effective administration of user accounts and privileges.
• Conduct regular IAM audits and reviews to identify and address security gaps.
• Manage access certifications and segregation of duties controls.

Requirements

• 5+ years of related job experience
• Strong analytical and interpersonal skills
• Excellent communication both in written and spoken (English)
• Ability to express information clearly at different organizational levels
• Strong understanding of industry standards such as ISO 27001, NIST Cybersecurity Framework, GDPR, UU PDP
• Experience in the financial services industry (esp. Microfinance, Payments, etc)
• Having relevant certification are preferable (e.g.  CRISC, CIPP, etc)
• Experience with IAM technologies and frameworks (e.
• g., Active Directory, LDAP, OAuth, SAML)

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.

Hi! We are looking for Office Facility & Management to help us maintain a secure and well-functioning work environment. You will work to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also need to conduct cost analyses when purchasing new systems or services. Moreover, you will liaise with cross-function department and internal stakeholders.

Responsibilities

1. Ensure workspace readiness according to company needs by:

• Creating and organizing cleaning duty schedules for the Office Assistant, Messenger, and Mailing team.
• Performing regular inspections of work areas on every floor to ensure cleanliness and tidiness.
• Arrange for regular maintenance of equipment and internal systems (e.g. cooling system, alarms, security cameras)
• Check rooms and furniture to identify needs for repairs or renovations

2. Conduct inventory and maintain stock of office supplies, including pantry items and stationery

3. Supervising the inventory of office and building access managed by receptionists

4. Reviewing and approving office parking access requests based on requirements

5. Prepare monthly reports using Excel and spreadsheets to track office expenditures

6. Arrange accommodations for tickets and hotels for every business trip

7. Serve as the point of contact for employee requests related to office supplies procurement, room reservations, and building overtime

8. Evaluate the performance of the Office Assistant, Messenger, and Mailing team

9. Conduct market research and compare costs and benefits when evaluating new vendors

10. Able to do office project such as Relocations, Renovations, and Layout/Fit out New Floor and New Buildings

11. Ensure compliance with health and safety regulations (K3)

• 1-2 years of experience in Office Management, Facility Management, or General Affair position
• Capable of managing tasks that demand orderliness, organizational skill, and meticulous attention to detail
• Excellent communication skills both written and verbal and ability to effectively communicate with diverse groups at both a general and technical level
• Demonstrated ability to supervise and manage a team of Office Assistants with decisiveness and a strong commitment to upholding high standards of office appearance
• Strong problem-solving skills to address facility-related issues promptly
• demonstrate integrity in the workplace through honesty and transparency of information
• Have strong responsibility by taking ownership on any given task
• Have Project Planning & Management ability to multitask effectively
• Proficient in completing administrative tasks and experienced in working with Microsoft Excel and Google Spreadsheets

• Supportive teammates.
• Health insurance benefits.
• Self development activities that support careers.
• Broaden your knowledge in financial investment.

Some of your duties will include:

·        Responsible to manage all aspects of housekeeping and laundry operations within an organization and ensure the cleanliness, hygiene, and overall appearance of the facilities, providing a safe and comfortable environment for employees.

·        To maintain high standards of cleanliness and efficiently manage laundry services to support the smooth functioning of the organization.

·        Develop and implement housekeeping policies, procedures, and schedules to maintain cleanliness and sanitation standards in all areas of the facility.

·        Supervise housekeeping staff, assign tasks, and monitor performance to ensure efficient operations.

·        Coordinate and perform cleaning duties as needed, including dusting, vacuuming, mopping, and disinfecting surfaces.

·        Inspect and maintain cleanliness in restrooms, offices, common areas, and other designated spaces.

·        Manage inventory levels of cleaning supplies, equipment, and amenities. Place orders, maintain stock levels, and ensure proper storage and handling of cleaning materials.

·        Conduct regular inspections to assess the cleanliness and appearance of facilities.

·        Identify areas for improvement and implement corrective measures to meet established standards.

·        Oversee the laundry operations, including collecting, sorting, washing, drying, folding, and distributing linens, uniforms, and other laundry items.

·        Ensure efficient processing and timely delivery of clean and well-maintained items.

·        Provide training and guidance to housekeeping and laundry staff on proper cleaning techniques, safety protocols, and customer service standards.

·        Ensure compliance with health and safety regulations related to housekeeping and laundry operations.

·        Implement proper handling and disposal procedures for hazardous materials and chemicals.

·        Assist in developing and managing the housekeeping and laundry budget.

·        Monitor expenses, identify cost-saving opportunities, and make recommendations to optimize resource allocation

·        Address customer inquiries, concerns, and requests related to housekeeping and laundry services promptly and professionally.

·        Collaborate with other departments to ensure customer satisfaction.

Some of your duties will include:

·        Responsible to manage all aspects of housekeeping and laundry operations within an organization and ensure the cleanliness, hygiene, and overall appearance of the facilities, providing a safe and comfortable environment for employees.

·        To maintain high standards of cleanliness and efficiently manage laundry services to support the smooth functioning of the organization.

·        Develop and implement housekeeping policies, procedures, and schedules to maintain cleanliness and sanitation standards in all areas of the facility.

·        Supervise housekeeping staff, assign tasks, and monitor performance to ensure efficient operations.

·        Coordinate and perform cleaning duties as needed, including dusting, vacuuming, mopping, and disinfecting surfaces.

·        Inspect and maintain cleanliness in restrooms, offices, common areas, and other designated spaces.

·        Manage inventory levels of cleaning supplies, equipment, and amenities. Place orders, maintain stock levels, and ensure proper storage and handling of cleaning materials.

·        Conduct regular inspections to assess the cleanliness and appearance of facilities.

·        Identify areas for improvement and implement corrective measures to meet established standards.

·        Oversee the laundry operations, including collecting, sorting, washing, drying, folding, and distributing linens, uniforms, and other laundry items.

·        Ensure efficient processing and timely delivery of clean and well-maintained items.

·        Provide training and guidance to housekeeping and laundry staff on proper cleaning techniques, safety protocols, and customer service standards.

·        Ensure compliance with health and safety regulations related to housekeeping and laundry operations.

·        Implement proper handling and disposal procedures for hazardous materials and chemicals.

·        Assist in developing and managing the housekeeping and laundry budget.

·        Monitor expenses, identify cost-saving opportunities, and make recommendations to optimize resource allocation

·        Address customer inquiries, concerns, and requests related to housekeeping and laundry services promptly and professionally.

·        Collaborate with other departments to ensure customer satisfaction.

1. Manage sales leads in term of customer solution architecture and business calculation (SRF, JL, IoM, TRF and survey)
2. Manage improvement for some of key area where can improved opportunity sales lead reference to customer needs such as network improvement suggested, open for new coverage area or data center, equipment technology refer to market trend and optimizing cost deployment
3. Manage customer needs and scope replicate to internal order process (technical proposal and technical tender compliance)
4. Manage improvement analysis and assessment of our existing infrastructure and technology to support more gathering sales lead (reference data base on Trouble ticket, revenue base, and sales target area)
5. Manage justification request for any customer leads refer to our existing infrastructure and technology including EoS of required  
6. Manage technical budget enterprise sales directorate reflected to sales target
7. Support compliance legality of customer order (PKS or term sheet)

• Minimum Bachelor's Degree in Telecommunication Engineering or other related major
• Minimum 4 years experience in Telecommunication / ISP Industry
• Have certification Have OSCP ; OSWP
• Good communication & able to work under pressure
• Willing to work in: Centennial Tower, Jakarta Selatan

• Medical Insurance
• Medical Check Up
• Free Product Service