Total 3 it support executive job vacancies in F&B / Tourism / Hospitality category in Mataram, Mataram City

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

About the Role 

The Senior IT GRC and Data Privacy Analyst plays a crucial role in Amartha. You will be the warrior who will spearhead various IT GRC and Data Privacy programs to protect Amartha from internal and external threats, including monitoring and managing compliance with ISO 27001, POJK, PSrE, PDP, and other applicable regulations.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

GRC Framework Development and Maintenance:

• Develop, implement, and maintain a comprehensive GRC framework that aligns with industry best practices and regulatory requirements.
• Conduct regular risk assessments to identify potential threats and vulnerabilities.
• Develop and implement risk mitigation strategies and action plans.
• Monitor and report on compliance with internal policies and external regulations.

Data Privacy Compliance:

• Ensure compliance with applicable data privacy regulations and data protection laws.
• Conduct data privacy impact assessments (DPIAs) for new projects or initiatives.
• Develop and implement data privacy policies and procedures.
• Manage data breaches and incidents, including notification processes and remediation activities.

Vendor Management:

• Assess the security and privacy practices of third-party vendors and suppliers.
• Negotiate and manage vendor contracts to ensure compliance with security and privacy requirements.

Regulatory Compliance:

• Stay up-to-date with evolving regulatory requirements and industry best practices.
• Provide guidance and support to the organization in meeting compliance obligations.

Identity and Access Management (IAM):

• Develop and maintain IAM policies, standards, and procedures.
• Implement and manage IAM systems and tools (e.g., identity provisioning, access control, single sign-on).
• Ensure the effective administration of user accounts and privileges.
• Conduct regular IAM audits and reviews to identify and address security gaps.
• Manage access certifications and segregation of duties controls.

Requirements

• 5+ years of related job experience
• Strong analytical and interpersonal skills
• Excellent communication both in written and spoken (English)
• Ability to express information clearly at different organizational levels
• Strong understanding of industry standards such as ISO 27001, NIST Cybersecurity Framework, GDPR, UU PDP
• Experience in the financial services industry (esp. Microfinance, Payments, etc)
• Having relevant certification are preferable (e.g.  CRISC, CIPP, etc)
• Experience with IAM technologies and frameworks (e.
• g., Active Directory, LDAP, OAuth, SAML)

Exely is a global IT company specialising in online solutions and websites for the hospitality industry. We help hoteliers increase direct sales and automate operations. With a customer base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to providing exceptional customer service and support. Our distributed team works from 20 countries and speaks over 35 languages, providing an exceptional opportunity to share global experience.

We are currently seeking an Administration & HR Support Officer to join our team. As an Administration & HR Support Officer, you will play a crucial role in ensuring the smooth running of our office operations and providing support to our HR department. This is an exciting opportunity to contribute to the success of our company and develop your skills in administration and HR.

Responsibilities

1. Petty Cash Management & Purchasing:

• Oversee petty cash expenditure, allocating expenses among different departments as necessary;
• Monitor and reconcile petty cash transactions, ensuring accuracy and compliance with company policies;
• Prepare detailed monthly reports on petty cash expenditures;
• Manage purchasing activities, including office supplies, equipment, furniture, and other necessary goods;
• Process monthly utility and insurance premium payments, and liaise with vendors for procurement needs;
• To control Hotel unpaid invoices and following up on payments by contacting the PIC of the hotel and generating reports;
• Assist with various tax processes of the Indonesian office.

2. Employee Benefits Administration:

• Maintain and update employee records for BPJSTK, BPJS Kesehatan, and Medical Insurance;
• Register new employees with relevant benefits providers and ensure timely payments;
• Organize monthly payments for BPJS Ketenagakerjaan and BPJS Kesehatan, and annual payments for Medical Insurance.

3. Administrative Support:

• Review the business trip proposal and its compliance with company policies and assist with the business trip preparation/process;
• Review and process reimbursement submissions for business trips and other activities;
• Maintain and update the Indonesia database as necessary. 

4. HR Supports:

• Coordinate creating and delivering Welcome Packs for new employees, including vendor research, negotiation, and budget management;
• Keep the welcome pack database updated with relevant information;
• Assist the Indonesian office and HR department with other requested tasks related to Indonesian operations and HR projects.

• Bachelor's degree in Business Administration, Finance, or a related field;
• Knowledge of Indonesian labor law, tax, and regulations is a plus;
• 1+ year of proven experience in Office Management or HR Support roles;
• Proficiency in English and native in Bahasa Indonesia;
• Excellent organizational and multitasking abilities;
• Desire to develop and improve your skills on an ongoing basis, attentiveness, responsibility, passion for work;
• Proficiency in Microsoft Office Suite;
• Willingness to work full-time from Monday to Friday in the office;
• Based in Bali.

• Competitive salary based on experience;
• Medical insurance;
• Laptop and headset for work;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Business trips across APAC region.

The vacancy provides an excellent opportunity for development in several areas (administrative and creative tasks), where you will be able to gain experience both in paperwork and communication with colleagues, customers and suppliers.

If you're ready for it, apply for the vacancy.