Total 45 F&B / Tourism / Hospitality job vacancies in Labuan Bajo, Nusa Tenggara

Join AYANA Hospitality as a Loss Prevention Manager at our stunning AYANA Komodo resort, where you will play a crucial role in safeguarding our guests, staff, and resort assets. We are seeking a proactive and experienced individual who can implement comprehensive loss prevention strategies to combat theft, accidents, and other risks.

Responsibilities

• Maintain awareness of team schedules, activities, hotel facilities, operational hours, and emergency plans.
• Lead and supervise the team, ensuring adherence to job requirements, providing feedback, and maintaining high performance.
• Respond to and investigate incidents (e.g., theft, accidents), prepare reports, and communicate findings as necessary.
• Ensure immediate action is taken to address safety hazards and maintain a safe environment for guests and staff.
• Promote positive relationships, handle requests and complaints professionally, and manage security concerns related to both guests and employees.
• Ensure adherence to local regulations, hotel policies, and Loss Prevention procedures across all activities.
• Support the training and development of team members to improve their skills and ensure effective security operations.
• Collaborate with external agencies (e.g., police, fire department) and assist with special event security or emergency situations as needed.

• 5 years of experience in Loss Prevention Manager and/or safety, specifically in luxury resort or similar fields.
• Strong communication skills in English, with the ability to interact effectively with guests, staff, and external agencies.
• Leadership skills to guide a team, set clear goals, and ensure the execution of tasks and procedures.
• High level of initiative, attention to detail, and the ability to manage projects independently and meet deadlines.
• Proficiency in Microsoft Office, OPERA, and Loss Prevention-related software.
• Knowledge of local laws, investigation methods, fire safety protocols, and maintaining a criminal-free and good driving record.
• Preferably certified in Garda Pratama, Garda Madya, Garda Utama, along with relevant certifications such as CPR, First Aid, and Alcohol Awareness

AYANA Hospitality is looking for a proactive and dedicated Assistant Human Resources Manager to join our team at AYANA Komodo. In this role, you will support the Human Resources Manager in all HR-related functions and contribute to creating a positive work environment that fosters employee engagement and retention. Your responsibilities will include assisting in recruitment, conducting orientation programs, managing employee records, and supporting various HR initiatives. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and a passion for promoting a supportive workplace culture.

Responsibilities:

• Conduct employee onboarding and orientation programs to ensure a smooth transition for new hires
• Maintain accurate and up-to-date employee records and HR documentation
• Support the execution of performance management processes, including feedback and coaching
• Assist in the development and implementation of HR policies and procedures
• Handle employee inquiries and provide support on HR-related issues
• Assist in organizing employee engagement activities and recognition programs
• Contribute to compliance with labor laws and regulations

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1 year of experience in assistant human resources manager or 3 years at supervisor level within the hospitality sector (prefer 5-star hotel)
• Familiarity with HR practices, policies, and labor laws
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Ability to handle sensitive information with confidentiality
• Proficient in MS Office and HRIS systems

AYANA Hospitality, a leading player in the hospitality industry, is seeking a highly motivated and experienced Mandarin Guest Relation to join their team. The successful candidate will be an expat with extensive knowledge of Chinese culture and fluent in Mandarin, able to effectively communicate with guests and ensure their stay with AYANA Hospitality is excellently managed. The role comes with a generous package, benefits and living arrangements in Bali.

Responsibilities

• Welcome and communicate with guests in a professional and friendly manner
• Actively provide them with information concerning resort facilities and activities
• Handle guest complaints in a tactful and professional manner
• Collaborate with the front office, food and beverage and housekeeping departments to ensure efficient and effective communication of guest requirements
• Ensure smooth check-in and check-out process for guests
• Promote resort services and facilities, such as spa, restaurant, and retail outlets
• Maintain and update guest profiles, preferences, and requests.

• Must have at least five years of experience as a Guest Relations Officer in a hospitality or resort environment
• Must have a Bachelor's Degree or equivalent in Hospitality, Tourism or related fields
• Fluent in written and spoken Mandarin and English
• Proactive, flexible, and able to work independently and as part of a team in a fast-paced environment
• A strong communicator, with excellent interpersonal and customer service skills
• Proficient in Microsoft Office Suite, with experience in hotel management systems to be an added advantage
• Must be willing to relocate and live in Bali and hold a valid passport with no travel restrictions to Bali.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Spa Therapist to work with our Spa team at the finest 5-star luxury resort in Labuan Bajo.

Responsibilities

• Ensure all areas are clean and equipment is sterilized before use
• Provide advice on products and techniques based on each client’s needs
• Update client records with contact details and treatments received
• Warmly welcome customers upon their arrival
• Manage appointments

• Minimum of 2 years experience in the same position in a large luxury resort or five star Spa environment
• Certified as a Spa Therapist with spa certification and other wellness related certification is advantage
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Good communication and interpersonal skills
• Has positive attitude
• Diploma in Hospitality or other relevant fields

AYANA Hospitality, an industry-leading hospitality company, is seeking a General Cashier for our AYANA Komodo resort in Indonesia. Our company is dedicated to providing exceptional service and experiences to our guests, and we need someone who shares our passion for hospitality to join our team. As the General Cashier, you will be responsible for managing all financial transactions for the resort, ensuring accuracy and accountability at all times.

Responsibilities

• Handle all financial transactions for the resort, including petty cash, bank deposits, and credit card transactions
• Reconcile all financial accounts and ensure all financial records are accurate and up-to-date
• Manage and maintain accurate records of all cash and credit transactions
• Prepare detailed financial reports for management and executive teams
• Provide support and training to team members to ensure accurate financial reporting
• Ensure all financial policies and procedures are followed consistently and accurately
• Assist in budget preparation and monitoring, and help identify cost-saving measures

• Bachelor's degree in accounting, finance, or a related field
• At least 2 years of experience in a similar role in the hospitality industry
• Strong working knowledge of financial software programs
• Advanced proficiency in Microsoft Excel and other office productivity software
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to work under pressure and meet deadlines

AYANA Hospitality is in search of a knowledgeable and innovative Learning & Development Manager to join our team at AYANA Komodo. This pivotal role involves creating and implementing effective training programs that enhance employee skills and align with our organizational goals. As the L&D Manager, you will collaborate with department heads to identify training needs, develop comprehensive training plans, and create engaging learning experiences for all employees. Your ability to drive performance improvement and uphold our brand values is essential to success in this position.

Key Responsibilities

• Design and develop training programs that meet the specific needs of various departments and enhance employee performance.
• Conduct training needs assessments through surveys, interviews, and observations.
• Create a culture of continuous learning by encouraging knowledge sharing and the pursuit of professional development.
• Deliver engaging training sessions, workshops, and seminars to diverse audiences.
• Evaluate training outcomes and impact using metrics and feedback for continuous improvement.
• Oversee the training budget and ensure the effective allocation of resources.
• Support a smooth onboarding process for new employees, ensuring they are well-equipped with the necessary skills.
• Stay up-to-date on industry trends and best practices in training and development.

• Minimum of 5 years of experience in Learning & Development, preferably within the hospitality industry.
• A Bachelor’s degree in Human Resources, Education, Psychology, or a related field; a Master’s degree is a plus.
• Strong knowledge of adult learning principles and various training methodologies.
• Proficient in e-learning technologies and Learning Management Systems (LMS).
• Excellent communication and presentation skills with the ability to engage and motivate employees.
• Strong analytical and problem-solving skills to assess training needs effectively.
• Demonstrated ability to lead and mentor a team.
• Willingness to relocate to Komodo Island.

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

Join our team at AYANA Komodo as a Cost Control Specialist! In this role, you'll be pivotal in ensuring our financial health by meticulously tracking costs and analyzing spending patterns. Your insights will help guide our management team in decision-making processes related to budgeting, cost efficiency, and profitability. If you have a strong background in data analysis and a passion for optimizing expenses, we would love to have you on board.

Responsibilities

• Analyze and report on financial data and cost structures
• Oversee budgeting processes and monitor expenditure
• Identify opportunities for cost reduction and efficiency improvements
• Compile regular reports for management review
• Collaborate with various departments to ensure cost-effective operations

• Proven experience in cost control, financial analysis, or related field
• Strong analytical skills and attention to detail
• Familiarity with accounting software and cost management tools
• Knowledge of SAP system is a plus
• Bachelor's degree in Finance, Accounting, or a related discipline
• Willingness to work in Komodo

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

AYANA Hospitality is excited to announce an opportunity for a Commis Hot & Cold Kitchen at AYANA Komodo. As a Commis, you will work under the guidance of senior chefs to assist in the preparation and presentation of a variety of dishes, both hot and cold. This role offers a unique chance to learn and grow in a beautifully scenic environment, surrounded by a team dedicated to culinary excellence.

Responsibilities

• Assist in the preparation and cooking of dishes according to the recipes and specifications provided by the senior chefs
• Maintain cleanliness and organization in the kitchen, ensuring compliance with food safety and sanitation standards
• Prepare ingredients and assist with mise en place for both hot and cold kitchen stations
• Participate in food plating and presentation activities to ensure high-quality cuisine
• Support the kitchen team in maintaining a smooth workflow and effective communication
• Assist with inventory management and stock rotation
• Learn and apply new cooking techniques and methods as directed by senior staff

• Previous experience in a kitchen or culinary environment is preferred, but a passion for cooking and willingness to learn is essential
• Knowledge of food safety and sanitation practices
• Excellent teamwork skills and the ability to communicate effectively in a busy kitchen
• Strong attention to detail and commitment to producing high-quality dishes
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• High school diploma or equivalent required, culinary school or formal training in a related field is a plus

We are looking for a highly motivated Director of Food and Beverage who will assist the General Manager in the efficient running of the Food and Beverage Department through planning, organizing, directing, and controlling in line with Hotel’s policies and standards whilst meeting employees, guests, and owner’s expectations.

Responsibilities:

• Assist the General Manager in maintaining a high standard of implementation of standard operating procedures and policy for Food and Beverage Division.
• Coordinate tasks and work with other departments.
• Review, create and update SOP as required.
• Conduct training as necessary.
• Perform other duties that are assigned as necessary.

• Has a minimum of 5 years solid experience in Food and Beverage management and must have existing experience as Food and Beverage Division Leader, preferably for a large operation of multi outlets and banqueting in a luxury hotel environment.
• Has strong business acumen and is proficient in budgeting, financial analysis, and reporting as well as profit & loss.
• Has the ability to establish new businesses that generate revenue to increase profitability.
• Has a depth knowledge of international cuisines and develops food and beverage menus.
• Has a strong marketing strategy that stands out, attracts new customers, and is loved by loyal guests.
• Has a sharp sense of competition and strong operation strategy to always ahead with the trend.
• Has excellent customer service skills that differentiate the guest experience beyond extraordinary.
• Has excellent communication skills in English, both written and spoken.
• Has strong leadership skills with an acute sense of good judgment that prevent a downfall and is swift in performance improvement.
• Is hands-on and committed to team building and collaboration.
• Is resourceful in maintaining high-level quality products and uphold a positive customer image.
• Bachelor or Master's Degree in Food & Beverage Management or Business Management or a related field.

AYANA Hospitality is seeking a dynamic and proactive Manager on Duty for our AYANA Komodo property. This role is crucial in ensuring seamless hotel operations and delivering exceptional service to our guests.

Key Responsibilities:

• Manage daily operations and staff performance while ensuring staff compliance with hotel standards.
• Conduct regular inspections of the property, ensuring cleanliness and adherence to safety protocols.
• Assist in resolving guest complaints, ensuring complete satisfaction and timely follow-up.
• Must be knowledgeable of groups in house, VIP's, and current banquet function information.
• Prepare and distribute operational reports while keeping management informed about property status.
• Coordinate with various departments to manage guest arrivals, departures, and special requests efficiently.
• Maintain an understanding of hotel policies and procedures and ensure adherence among staff.
• Oversee emergency preparedness activities and ensure team members are knowledgeable of safety protocols.
• Foster a positive and cooperative working environment to enhance team morale and productivity.

• Minimum 2 years' experience in a similar role within a luxury hotel or resort environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask effectively and remain calm under pressure.
• Proficient in hotel management software (PMS) such as OPERA.
• Strong knowledge of hotel operations and management best practices.
• Fluency in English; additional languages are a plus.
• Relevant qualifications in hospitality management or related fields are preferred.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is looking for a dependable and experienced Deputy Chief Engineering to join our team. In this key leadership role, you will assist the Chief Engineer in overseeing all maintenance and engineering operations across our resorts, ensuring that all facilities operate efficiently and meet safety standards. Your contributions will play a vital part in maintaining a high level of guest satisfaction and operational excellence.

Responsibilities

• Support the Chief Engineer in managing daily operations of the Engineering Department.
• Help develop and implement maintenance programs and schedules for all hotel equipment and systems.
• Conduct regular inspections to identify issues, provide solutions, and recommend improvements.
• Supervise engineering staff, ensuring tasks are correctly assigned and executed in a timely manner.
• Assist in managing the annual budget related to engineering and maintenance.
• Maintain relationships with contractors and vendors to ensure quality service at optimal costs.
• Foster a positive team environment and promote adherence to safety and regulatory standards.

• Bachelor's degree in Engineering or a related field.
• Minimum of 5 years of experience in the engineering and maintenance field, preferably in a hospitality environment.
• Strong technical knowledge of hotel systems, including HVAC, plumbing, and electrical systems.
• Proven leadership skills and ability to manage a team effectively.
• Excellent problem-solving abilities and proactive approach to maintenance.
• Good communication skills to collaborate with other departments and staff.
• Familiarity with budget management and project coordination.

AYANA Hospitality is seeking an Assistant Food & Beverage Manager for AYANA Komodo to support our Food & Beverage Manager in ensuring high-quality service and guest satisfaction. This role will involve assisting in the management of all food and beverage operations, from restaurants to bars, while maintaining exceptional standards of service and quality. The ideal candidate should possess strong leadership skills, as well as a deep understanding of food and beverage trends.

Responsibilities

• Assist in overseeing the daily operations of food and beverage outlets to meet quality and service standards.
• Manage and train team members to ensure efficient and effective service.
• Monitor inventory levels and assist in procurement and budget management.
• Handle guest inquiries and complaints promptly to ensure satisfaction.
• Develop and implement strategies to improve revenues and reduce costs.
• Ensure compliance with health and safety regulations.

• Minimum of 2 years of experience in assistant Manager role within the food and beverage department.
• Strong knowledge of food and beverage trends and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in restaurant management software and MS Office.
• Fluent in English.

TBA

Join AYANA Hospitality at our exquisite AYANA Komodo resort as a Commis Pastry, where you will play a pivotal role in creating an unforgettable culinary experience for our guests. Our commitment to delivering extraordinary service and quality makes us a leader in the luxury hospitality industry.

In this role, you will assist our talented pastry chefs in the preparation and presentation of a wide variety of pastries and desserts. This is an excellent opportunity for those looking to refine their skills, learn innovative techniques, and contribute to our acclaimed dining offerings.

• Basic experience in pastry or a relevant culinary program is advantageous, but passion and willingness to learn are essential.
• Familiarity with pastry techniques and baking processes is a plus.
• Strong teamwork skills and the ability to communicate effectively in a fast-paced kitchen environment.
• Detail-oriented, with a focus on quality and presentation.
• Ability to manage time well, multitask, and work under pressure.
• Flexibility to work various shifts, including nights, weekends, and holidays, to meet the needs of the business.

AYANA Hospitality is seeking a highly skilled Executive Sous Chef to join our esteemed culinary team at AYANA Komodo. This role is pivotal in ensuring the seamless execution of kitchen operations, maintaining the highest standards of food quality and service.

Key Responsibilities

• Oversee kitchen operations, ensuring consistency in food preparation and presentation.
• Lead and mentor kitchen staff, fostering a collaborative and productive work environment.
• Develop and implement menus that reflect culinary excellence and innovation.
• Manage food costs and inventory, ensuring optimal profitability while maintaining quality standards.
• Ensure compliance with health and safety regulations and culinary best practices.
• Maintain exceptional food safety and sanitation standards throughout the kitchen.
• Assist in developing seasonal menus, taking into account guest preferences and market trends.
• Collaborate with the Executive Chef in strategic planning and operational management.
• Prepare and present high-quality dishes, ensuring exquisite dining experiences for our guests.
• Participate in culinary events and promotions, representing AYANA Hospitality.

• A Bachelor's degree in Culinary Arts, Hospitality Management, or a related field is preferred.
• A minimum of 3 years' experience as a Sous Chef or similar position in a reputable hotel or high-end restaurant.
• Demonstrated ability to lead and develop a diverse team in a high-pressure environment.
• Excellent communication and interpersonal skills, fluent in both written and spoken English.
• Strong business acumen, with a keen understanding of financial performance, menu engineering, and cost management.
• In-depth knowledge of food safety regulations and best practices; HACCP certification is strongly preferred.
• Passion for culinary arts and a commitment to delivering exceptional dining experiences.

AYANA Hospitality, an acclaimed hospitality company, is seeking a highly organized and detail-oriented individual to join their team as a Purchasing Staff for their Komodo property. This is an opportunity to become a key player in the company's supply chain operations and support the company's continued growth in the hospitality industry. The successful candidate will have a passion for procurement, exceptional attention to detail, and excellent communication skills.

Responsibilities

• Manage and track inventory levels to ensure optimal stock levels are maintained
• Coordinate with suppliers to ensure timely delivery and resolve any delivery issues
• Assist with the preparation of purchase orders and invoices
• Perform data entry and maintain accurate purchasing records
• Monitor supplier performance and regularly evaluate alternatives in the market
• Assist with the development of procurement strategies to maximize efficiency and cost savings
• Collaborate with cross-functional teams, such as operations and finance, to ensure seamless procurement processes and timely payment of invoices

• Bachelor's degree in hospitality, business administration, or a related field
• Minimum of 2 years of experience in purchasing and inventory management, preferably in the hospitality industry
• Excellent verbal and written communication skills in both English and Indonesian
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel and other inventory management software
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to work flexible hours and adapt to changes in priorities as needed.

AYANA Hospitality is looking for a creative and skilled Multimedia Specialist to join our dynamic team. The Multimedia Specialist is part of AYANA Komodo's Public Relations Team. The successful candidate will be the dedicated photographer, videographer, editor, and graphic designer for the resort and its fleet of cruises.

Responsibilities

• Work closely with the PR Executive to come up with ideas for IG reels, ads, TikTok videos, YouTube videos, and photos that can gain traction on our channels and drive engagement, follows, or conversions
• Be an active member of the PR team, strategizing and contributing new ideas regularly
• Stay up-to-date on trends and experiment with new ways for AYANA to reach new and relevant audiences through design and multimedia
• Coordinate external vendors for photography, videography or design as needed
• Work closely with AYANA's designers and photographers from other properties to understand the brand and ensure cohesion
• Create mood boards, references and concepts for photo and video shoots
• Edit photos & videos footage into social media and corporate content
• Complete necessary paperwork for photo shoot needs (ex. food and beverage costs, shooting permits, etc.)
• Coordinate models for photo and video shoots, occasionally work with KOLs, creators, media, or models for special content creation projects
• Provide a monthly report of work
• Assist with other PR tasks as needed, such as admin or hosting media or influencers

• Experience and strong abilities with professional camera equipment, including drone

• Good level of English to communicate with different team members and media as needed
• Creative with artistic and videography ideas
• Ability to understand 5-star brand image
• Willing to work as part of a team to meet the needs of various departments

AYANA Hospitality is seeking a dynamic Sales Executive to join our team at AYANA Komodo resort, one of the most luxurious resorts in the world. As a Sales Executive, you will be responsible for generating revenue by promoting and selling our resort's BOAT (Best of All Times) service to potential clients. You will be part of a team dedicated to exceeding our guests' expectations by providing exceptional services that create unforgettable experiences.

Responsibilities

• Identifying potential clients and developing new business relationships.
• Promoting the BOAT (Best of All Times) service to potential clients and presenting its value proposition.
• Developing and implementing sales strategies to achieve targets and goals.
• Reviewing market analysis to determine customer needs, competitor activity, and market trends
• Communicating with clients to understand their requirements, providing insight into the luxury travel experience.
• Preparing and presenting sales proposals, contracts, and packages to clients.
• Participating in industry events, networking, and gathering market intelligence.

• Experience in sales and business development in the hospitality industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to exceed sales goals and targets.
• Customer-focused and service-oriented to provide exceptional experiences to clients.
• Knowledge of sales and marketing techniques and principles.
• Ability to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and holidays.

• Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
• Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
• Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
• Monitor and evaluate guest feedback to continuously improve the spa experience.
• Train and motivate spa staff, providing coaching and guidance as needed.
• Collaborate with other departments within the resort to ensure a seamless guest experience.
• Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
• Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
• Handle any guest complaints or issues in a timely and satisfactory manner.
• Ensure compliance with all health and safety regulations.
• Contribute to the development and implementation of the resort's sustainability initiatives.

• Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
• Proven experience as a Spa Manager or similar role.
• Excellent leadership and management skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of spa treatments and products.
• Fluency in English, both written and spoken.
• Experience in a luxury hotel or resort is preferred.

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills

We are looking for an Assistant Executive Housekeeper to join our team at AYANA Komodo. In this role, you will assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will also be responsible for managing a team of housekeeping staff, training and developing them to provide exceptional service to our guests. As an Assistant Executive Housekeeper, you will play a key role in ensuring guest satisfaction and maintaining high standards of cleanliness throughout the property.

• Prior experience as a supervisor or assistant executive housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to train and develop a team
• Knowledge of housekeeping procedures and best practices
• Flexibility to work in a remote and exotic location

AYANA Hospitality is seeking a talented Financial Controller to join our team at AYANA Komodo. As the Financial Controller, you will be responsible for overseeing all financial operations, ensuring accurate financial reporting, and providing strategic financial insights to drive business growth.

Responsibilities:

• Manage and oversee the financial operations of AYANA Komodo
• Develop and implement financial strategies and policies to optimize revenue and profitability
• Ensure the accuracy and integrity of financial records and reports
• Prepare and analyze financial statements, budget, and forecast reports
• Provide ongoing financial analysis and insights to identify areas for improvement and cost-saving opportunities
• Collaborate with senior management and department heads to support decision-making processes
• Ensure compliance with financial regulations and standards
• Manage cash flow, liquidity, and working capital to maintain financial stability

• Bachelor's degree in Accounting, Finance, or a related field
• Having minimum of  5 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Having a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

We are currently seeking a highly motivated Assistant Financial Controller to join our team at AYANA Komodo. In this role, you will work closely with the Financial Controller to ensure the efficient running of the Finance Department, in line with AYANA Hospitality's policies and standards, while meeting employee, guest, and owner expectations.

Responsibilities

• Manage and oversee the financial operations of AYANA Komodo
• Conduct financial analysis and reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, and working capital and cash control.
• Ensure quality control over financial transactions and reporting processes.
• Collaborate with the Financial Controller in fulfilling the department's goals and objectives.

• Bachelor's degree in accounting or a related field.
• Having minimum of 2 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Have a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

As the Executive Housekeeper at AYANA Komodo, you will be responsible for overseeing the daily operations of housekeeping, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will work closely with a team of dedicated housekeeping staff to ensure the highest level of cleanliness and guest satisfaction. Additionally, you will be responsible for managing the housekeeping budget and ensuring that all departmental goals are met.

• Prior experience as an Executive Housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Degree in hospitality management or a related field is preferred
• Fluency in English and a second language is a plus
• Flexibility to work in a remote and exotic location