Total 39 F&B / Tourism / Hospitality job vacancies in pagesangan jambangan kota surabaya jawa timur indonesia

1. Memiliki kemampuan memasak
2. Memiliki pengatahuan indonesian dan western food
3. Mampu mengoperasikan komputer

1. Memiliki kemampuan dasar matematika
2. Mampu melakukan transaksi penjualan

Menjaga kebersihan dan kerapian room section

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

We are seeking an enthusiastic and detail-oriented Assistant Restaurant Manager to join our team in Surabaya, Indonesia. As a key member of our management team, you will play a crucial role in ensuring smooth daily operations and delivering exceptional dining experiences to our guests.

• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures
• Support in recruiting, training, and managing restaurant staff to maintain high service standards
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Collaborate with the management team to implement promotional activities and special events
• Monitor and maintain food and beverage quality, cleanliness, and adherence to health and safety regulations
• Assist in inventory management, including ordering supplies and minimizing waste
• Support financial management efforts by monitoring expenses and analyzing performance metrics
• Foster a positive and collaborative work environment among staff members
• Implement and maintain efficient systems for reservations, seating, and wait list management
• Stay informed about industry trends and competitor activities to contribute to the restaurant's growth strategies

We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.

• Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
• Oversee inventory management, including ordering supplies and maintaining optimal stock levels
• Develop and implement strategies to increase revenue and profitability
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
• Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Analyze sales data and prepare reports for upper management
• Collaborate with the kitchen team to develop and update menus
• Manage budgets and control costs while maintaining quality standards
• Organize and oversee special events and promotions to attract and retain customers

-Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.

-Melakukan demonstrasi produk.

-Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.

-Membersihkan area kerja.

-Melakukan grooming sesuai dengan SOP yang ada.

-Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

-Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.

-Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.

-Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.

-Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.

-Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.

-Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.

-Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

• Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.
• Melakukan demonstrasi produk.
• Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.
• Membersihkan area kerja.
• Melakukan grooming sesuai dengan SOP yang ada.
• Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

• Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.
• Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.
• Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.
• Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.
• Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.
• Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.
• Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

1. Menyediakan makanan sesuai dengan menu yang dibuat oleh Catering Supervisor dan telah disetujui Client.
2. Membuat permintaan barang yang akan dimasak kepada storeman atas persetujuan Supervisor.
3. Memeriksa dan mengatur masakan dan kelengkapannya.
4. Bersama-sama Cook lainnya dan Baker, menyediakan pesanan makanan untuk pesta dan acara khusus lainnya.
5. Bisa mengatur waktu sehingga masakan/bungkusan selesai tepat pada waktunya.
6. Mengatur pemakaian bahan-bahan dan peralatan penunjang agar tidak terjadi pemborosan.
7. Membantu tugas-tugas supervisor membuat variasi menu dan mendidik bawahannya kearah kebaikan.
8. Bertanggungjawab kepada Supervisor in charge.
9. Mengimplementasikan sistem keamanan pangan dan mutu (mengisi form-form terkait tugasnya).

• Memastikan pesanan pelanggan disajikan tepat waktu
• Menyiapkan bahan makanan, seperti mencuci, memotong,
• Memasak makanan sesuai pesanan
• Menjaga kebersihan area kitchen

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

• Validate and interpret complex test data to evaluate and recommend the suitability of nonstandard materials or components.
• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organization's change management program. Involves working with guidance from senior colleagues.
• Develop and validate complex new test methods and procedures for a product or operations segment, incorporating new technologies and meeting changing organizational, customer, and/or regulatory requirements.
• Contribute to the identification and evaluation of current policies and business processes that are in the scope of the Quality Management System; contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures, and design of business processes; contribute to the quantification of the costs and business benefits of change.
• Follow the organization's Health, Safety and Environment (HS&E) policies, procedures and mandatory instructions, to identify and mitigate environmental risks and risks to the wellbeing of oneself and others in the workplace. Identify patterns of risky behavior within the team and take appropriate action to resolve these, escalating serious issues as appropriate.
• Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. OR Identify, within the team, patterns of non-compliance with the organization's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
• Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

• Menunrus dan merekap cuti karyawan
• Payrol
• Employee relationship
• Society Relationship
• CSR
• BPJS Kesehatan & Ketenagakerjaan
• Pengurusan Documen Perijinan
• Staff Actifities

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

Sebagai Supervisor di Kitchen Yang dapat mensupervisi HOD

dapat Memasak dan membuat Daily Market List

Dapat bekerja sama team

Mengerti tentang Cost Product

Loyalitas

Dapat berkomunikasi yang baik dengan sesama departement lainnya

Punya pengalaman di bidang masak memasak level Demi chef

AYANA Hospitality is seeking a talented Financial Controller to join our team at AYANA Komodo. As the Financial Controller, you will be responsible for overseeing all financial operations, ensuring accurate financial reporting, and providing strategic financial insights to drive business growth.

Responsibilities:

• Manage and oversee the financial operations of AYANA Komodo
• Develop and implement financial strategies and policies to optimize revenue and profitability
• Ensure the accuracy and integrity of financial records and reports
• Prepare and analyze financial statements, budget, and forecast reports
• Provide ongoing financial analysis and insights to identify areas for improvement and cost-saving opportunities
• Collaborate with senior management and department heads to support decision-making processes
• Ensure compliance with financial regulations and standards
• Manage cash flow, liquidity, and working capital to maintain financial stability

• Bachelor's degree in Accounting, Finance, or a related field
• Having minimum of  5 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Having a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

We are currently seeking a highly motivated Assistant Financial Controller to join our team at AYANA Komodo. In this role, you will work closely with the Financial Controller to ensure the efficient running of the Finance Department, in line with AYANA Hospitality's policies and standards, while meeting employee, guest, and owner expectations.

Responsibilities

• Manage and oversee the financial operations of AYANA Komodo
• Conduct financial analysis and reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, and working capital and cash control.
• Ensure quality control over financial transactions and reporting processes.
• Collaborate with the Financial Controller in fulfilling the department's goals and objectives.

• Bachelor's degree in accounting or a related field.
• Having minimum of 2 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Have a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

1. Selalu mematuhi instruksi keamanan yang ditetapkan oleh Head Chef, CDP, atau Demi Chef.
2. Membantu dan berpartisipasi dalam aktivitas dan fungsi harian semua fasilitas dapur.
3. Menghormati dan mengikuti instruksi penghematan energi di dapur.
4. Selalu ingat bahwa kepuasan tamu sangat bergantung pada kualitas dan efisiensi pekerjaannya.
5. Menghindari pemborosan bahan makanan dengan menjalankan pekerjaan secara benar dan efektif.
6. Memastikan bahwa standar kinerja diterapkan dan dipertahankan.
7. Menggunakan dan menjaga peralatan dapur sesuai dengan fungsinya serta mengikuti langkah-langkah pencegahan yang telah ditetapkan.
8. Melaporkan setiap kerusakan peralatan kepada Head Chef, CDP, atau Demi Chef.
9. Melakukan semua pekerjaan mise en place dengan tepat, lengkap, dan efisien, serta memastikan bahwa semua peralatan dapur dan area tanggung jawabnya tetap bersih, rapi, dan tersanitasi.
10. Melaksanakan tugas di bawah pengawasan Demi-Chef dan Head Chef dalam menyiapkan dan memasak makanan sesuai dengan standar resep.
11. Menyimpan setiap bahan makanan dengan benar di dalam lemari pendingin untuk memastikan kualitas penyimpanan yang lebih baik.
12. Mematuhi kebijakan hotel terkait:

• Kesehatan, Keselamatan, dan Kebersihan
• Aturan Rumah dan Regulasi
• Penampilan dan Standar Kerapihan
• Memastikan kehadiran yang tepat waktu dan mematuhi jadwal tugas yang diarahkan oleh Head Chef dan CDP atau Demi Chef.

13.Rutin memeriksa dan mengidentifikasi area yang memerlukan perawatan, serta menyampaikan informasi ini kepada Head Chef dan CDP atau Demi Chef.

14.Melaksanakan tugas terkait lainnya dan proyek khusus yang ditugaskan oleh Manajemen.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

A learning and development coordinator examines the unique training needs of their company and determines which programs, educational platforms, and instructional style will give their workforce the best chance of success. Then communicate this information to management, find relevant training programs, and oversee the implementation process.

Qualifications:

• Strong inter-personality and leadership skill
• Familiar with training methods and techniques
• Proficieny in English and computer literate
• Creative thinker with ability to work on own initiative
• At least 2 years in proven experience f delivering training program

• Understanding organization's goals to affectively create a training strategy to fit
• Identify training program for business process of each department
• Coordinate and assist training activities with departmental trainer dan Department Head
• Oversee program implementation while tacking the results and maintaining detailed records
• Prepare and communicate the training calendar on regular basis and ensure all the training activities are delivered as per the training calendar
• Prepare and maintain monthly training report to tract learning effectiveness

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What you will be doing:

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage

Memberikan layanan dan bertanggung jawab terkait kebutuhan pelayanan makanan dan minuman yang dikelola secara provesional.