Total 30 Health / Beauty / Fitness job vacancies in Jl. Raya Jakarta Bogor Km 36, Sukamaju, Cilodong, Depok

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Our client, a leading Health Tech company, is seeking a CRM Strategist to join their team. As a CRM Strategist, you will be responsible for developing and implementing effective customer relationship management strategies to drive customer engagement and retention. You will work closely with cross-functional teams to understand customer needs, analyze data, and design targeted CRM campaigns that provide value to customers and align with business goals.

Responsibilities:

• Develop and execute CRM strategies to increase customer engagement, retention, and loyalty.
• Strategize digital content planner (LinkedIn, FB, Instagram)
• Set up flows, and work with designers to come up with content.
• Analyze customer data and behavior to identify key insights and opportunities for improving customer experience.
• Design and implement targeted CRM campaigns across multiple channels, including email, SMS, and push notifications.
• Segment customers based on demographics, behavior, and preferences to create personalized and relevant communication.
• Create compelling and engaging content that aligns with brand voice and customer needs.
• Collaborate with cross-functional teams, including marketing, product, and customer support, to ensure cohesive and integrated CRM initiatives.
• Monitor and analyze the performance of CRM campaigns, using data and metrics to drive insights and optimizations.
• Stay up-to-date with industry trends and best practices in CRM and customer engagement.
• Manage CRM platforms and tools, ensuring accurate data collection, segmentation, and automation.
• Ensure compliance with data privacy regulations and best practices.
• Collaborate with external vendors and agencies to leverage their expertise and resources as needed.

• Bachelor's degree in Marketing, Business, or a related field.
• Minimum of 3 years of experience in CRM strategy, preferably in the health tech or digital health industry.
• Strong understanding of CRM principles and best practices.
• Experience working with CRM platforms and tools, such as Salesforce, HubSpot, or similar.
• Proficient in data analysis and segmentation techniques.
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills.
• Detail-oriented and highly organized.
• Ability to thrive in a fast-paced and dynamic environment.
• Passion for healthcare and improving patient experiences.
• Knowledge of data privacy regulations, such as GDPR and HIPAA.
• Experience with marketing automation and personalization techniques is a plus.
• Creative marketer who understands US media.
• Creative experiential marketer
• Understands Omnichannel

• High Paid
• Work From Home
• Flexible Working Hours
• Global Exposure

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Benefit Cosmetics, MAKE UP FOR EVER

Job Description:

- Assisting customer in make-up suggestion and selection, making sure to deliver best shopping experience to customer

- Attract new customer by walk in sales and maintaining good relationship with existing customer by follow up

- Manage boutique or counter's merchandise stocks level by keeping keen and tidy administration report and existing physical product

- Minimum senior high graduated or higher

- Male/Female, max 27 years old

- Having experience as Beauty Consultant/Beauty Advisor min. 3 years in reputable make-up brands

- Having a full understanding in make-up application, able to perform make up demo to customer

- Target oriented, good communication skill, fast learner, good teamwork

- Working in shifting hours and weekend

- Able to be placed in Jakarta and Tangerang. Local people from each area will be prioritized

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint-venture between LVMH Fragrances and Cosmetics and Luxasia for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics , MAKE UP FOR EVER, Fresh and Parfums Christian Dior - Vietnam, Indonesia, Philippines.

BRAND: Parfums Christian Dior (www.dior.com)

MISSION AND PURPOSE:

Beauty Consultant merupakan Ambasador Dior dan mempromosikan Brand dan Nilai Dior dengan penuh semangat. Sebagai anggota tim Dior, dia menunjukkan sikap Dior setiap saat. Dia akan memberikan pengalaman yang tidak terlupakan untuk klien dengan standar pelayanan yang tinggi dan juga mencapai target penjualan yang ditentukan sambil mempromosikan citra brand.

MAIN RESPONSIBILITIES:

MEMPROMOSIKAN DIOR

• Melakukan aktivitas penjualan di toko dan/atau jarak jauh, bertindak sebagai personal shopper
• Menjual produk Dior dengan memenuhi kebutuhan klien dan memberikan pengalaman yang tidak terlupakan kepada klien dengan memberikan standar layanan yang tinggi dalam aktivitas penjualan dengan mengikuti metode brand D.I.O.R.
• Memulai kontak dengan pelanggan dan sambut mereka baik di konter maupun saat masuk ke butik
• Mengidentifikasi dan memahami kebutuhan pelanggan
• Menawarkan dan menunjukkan produk yang disesuaikan dengan kebutuhan pelanggan. Memberikan layanan yang tepat dan melakukannya dengan baik. Mengusulkan produk pelengkap dalam kategori yang sama dan juga lintas kategori. Menawarkan pendekatan kecantikan secara menyeluruh.
• Berkomunikasi dengan penuh semangat dan mengedukasi klien tentang brand dan produk
• Mencapai target penjualan ritel (di toko dan jarak jauh) dan berkontribusi untuk mencapai KPI setiap bulan
• Menguasai pengetahuan mengenai Brand, Kategori dan Kompetisi

CLIENT EXPERIENCE AND MANAGEMENT

• Mengembangkan hubungan yang tahan lama dengan klien yang ada di toko dan dari jarak jauh
• Melibatkan klien baru ke brand, melalui interaksi manusia yang tulus
• Mendaftarkan data klien dalam sistem khusus dan pastikan data-data yang dapat dijangkau. Lakukan semua aktivitas CRM dan klien
• Memanfaatkan konten dan peralatan Dior (Dior Connect & Ipos) untuk mendorong traffic, menumbuhkan loyalitas klien, dan mengambil tindakan

COUNTER OPERATIONS

• Mengetahui dan menerapkan pedoman merchandising
• Memantau tingkat stok secara teratur untuk memastikan tingkat stok yang sesuai. Melaporkan stok tidak mencukupi.
• Memantau inventaris rak dan menampilkan produk baru bila diperlukan
• Mengoperasikan mesin kasir dan menutup pendapatan harian (hanya jika diperlukan)
• Melaksanakan semua tugas operasional dan administrasi yang ditugaskan
• Menjaga hubungan baik dengan retailer
• Mengikuti aturan perusahaan & konter (kehadiran, ketepatan waktu) dan pedoman grooming Dior

PENGALAMAN KERJA

• Lebih diutamakan memiliki pengalaman ritel profesional sebelumnya dalam industri retail dan/atau jasa, idealnya di brand luxury selama 3 tahun
• Rekam jejak (track-record) yang terbukti dalam memberikan hasil ritel yang unggul & bekerja dalam lingkungan ritel luxury

PENDIDIKAN DAN KETERAMPILAN

• Lebih diutamakan lulusan SMA atau sederajat dengan spesialisasi sekolah kecantikan
• Memiliki pengalaman dalam menjual/memiliki keterampilan menjual, lebih diutamakan di lingkungan luxury

• Keterampilan menulis dan komunikasi yang baik, fasih dalam bahasa Indonesia dan, mampu berbahasa Inggris untuk di daerah destinasi turis dan wilayah pusat

SIKAP

Calon pekerja yang akan berhasil merupakan pekerja yang:

• Mudah bergaul, ramah, pola pikir positif, dan sikap ekstrover
• Teliti terhadap detail
• Rendah hati, sopan dan mudah bergaul
• Dapat dipercaya, bertindak dengan jujur
• Percaya diri
• Gigih dalam menghadapi tantangan
• Empati
• Memiliki ketertarikan terhadap kecantikan, mode, dan/atau luxury

Basic salary, transport, commission and overtime

LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavored to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada, and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers, and business partners

Obviously, we want you to have the skills, qualifications, and experiences to do the role and be good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with LUXASIA.

You'll also get to:

• Be exposed to how LUXASIA is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our LUXASIA's leaders

Primary Responsibilities/Tasks:

• To support graphic designing on e-commerce key marketplaces, eg Lazada, Shopee, Zalora, etc.
• To assist in developing and executing all digital visual promo materials online
• To assist in creating still images, GIFs, and video artwork for marketing purposes
• Any ad-hoc assignment as and when needed

You will be provided sufficient guidance and support in order to be able to do the above.

You'll be perfect for this program if you:

• Are currently pursuing or have recently completed a Degree
• Can commit to at least 3 - 6 months of full-time work
• Have a proven track record
• Love luxury, technology & digital experience
• Are passionate, positive & collaborative
• Love working and contributing in a fast-paced environment
• Open to showcase your experience on social media with current & future interns
• Creative and have a good skill in Adobe Photoshop, Adobe Illustrator, Adobe After Effect, Adobe Premier (or any other design tools)
• Proficiency in GIF/ Video Editing is an added advantage
• Good communication and coordination among team members
• Strong attention to detail, fast learner and committed to accomplishing goals

Put in your application with us and our recruiters will be in touch with you if you have been shortlisted.

This newly created opportunity to be our Intern based in Jakarta, will play a critical role in supporting our Luxasia team focusing in Marketing department. Working with team on administrative, maintenance and projects to achieve immediate and long-term objectives of the organisation.

This role is within different function, that undertakes several strategic and high priority projects for the achieving the medium and long term objectives of the organisation. This is a high-paced role which entails working with brand managers, executives and the company leadership team on high priority engagements. This is an exciting opportunity amidst a critical time for Luxasia to turn the business around.

It is also a challenging role, requiring strong analytical and time management skills, as well as administrative, mathematical, communication skills – to work closely with external as well as internal within Luxasia.

Principal Accountabilities/ Scope:

• Be part of our team working on ongoing strategic projects and supporting our day-to-day execution of project work streams.
• Be supporting in identifying, aligning and maintaining the execution of each tasks
• Be responsible for preparing monthly reports.
• Support team on operational matters such as competitor and market visit, tester checker, promotional items, etc.

Experience:

• Expertise in Excel and retail industry is a plus.
• Student in university
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem solving and communications skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.