Total 3 Health / Beauty / Fitness job vacancies in Pinayungan, Telukjambe Timur, KAB. KARAWANG, JAWA BARAT, Indonesia

Tugas & Tanggung Jawab:

Manajemen :

• Mempersiapkan Sales Calls Plan, dan Daily Calls Plan Report menggunakan sistem CRM yang disediakan.
• Mencek ulang aktifitas promosi, aktifitas kompetitif, dan sumber-sumber baru dari dokter-dokter potential melalui kunjungan selektif ke apotik.
• Menindak lanjuti aktifitas distributor dan memastikan bahwa distribusi telah dilaksanakan secara tepat.
• Memberikan laporan-laporan kegiatan secara tepat waktu mengenai kegiatan-kegiatan di area, penerimaan produk, dan kondisi persaingan, atau aktifitas lain seperti yang ditugaskan.
• Menghadiri dan berpartisipasi aktif dalam rapat-rapat dan juga program-program yang ditugaskan, demi perkembangan ilmu dan keahlian masing-masing.

Aktifitas Sales

• Memastikan pencapaian target penjualan melalui kunjungan secara maksimal dan produktif.
• Memastikan bahwa Dokter-dokter potensial kelas A & B telah discover dengan tepat, sesuai dengan yang ditugaskan, dan memenuhi standard kerja, seperti :kunjungan dokter, survey apotik, slide presentation & Round Table Discussion.
• Meningkatkan jumlah pengguna baru dengan agresif.
• Membangun relasi dengan key opinion leader dan dokter-dokter potensial, apoteker, dan lainnya yang berpengaruh pada peresepan produk.
• Menjalankan tugas-tugas yang telah ditetapkan dalam Sales Calls Plan dan Daily Calls Plan.
• Melaksanakan HSE (Health, Safety & Environment) dalam aktifitas sehari-hari.
• Memasukkan target HSE dalam areanya dan melaksanakan HSE dengan standard tertinggi.
• Tantangan utama dari jabatan ini :
• Memaksimal kan pencapaian sales di masing-masing area
• Memonitor dengan cermat, aktivitas-aktivitas perusahaan kompetitor
• Penyelesaian masalah
• Koordinasi secara efektif dengan Distributor
• Mempersiapkan Round Table Discussion / presentasi

Persyaratan Kebutuhan:

• Diutamakan bagi lulusan perguruan tinggi minimum Diploma 3 dari Medical, Farmasi, Biologi atau lainnya
• Berpengalaman dengan produk-produk di kategori / area yang bersangkutan
• Memiliki pemahaman dan pengalaman terkait Product Knowledge, Basic Sales and Marketing, Basic Pharmacy knowledge
• Bersedia untuk ditempatkan di masing-masing area yang dibutuhkan

·        Handle benefits enrollments, changes, and terminations accurately and promptly to the Insurance provider and BPJS Kesehatan.

·        Assist employees with benefits-related issues and questions, providing excellent customer service

·        Manage and process claims and invoices and resolve administrative problems with insurance providers.

·        Conduct presentations, enrollments, and educational sessions to inform employees about their benefits.

·        Evaluate benefits plans, programs, and policies to recommend changes and improvements.

·        Perform regular audits of benefits data to ensure accuracy and compliance

·        Ensure that all benefits programs comply with legal requirements.

Some of your duties will include:

·        Manage and protect the reputation of the company.

·        Understand the company's health benefits, insurance policies, and referral system.

·        Reading procedures, flow process, and guidelines, including regulations & best practices, to ensure that clinic operations & site health programs meet the qualities of the COMPANY expectations

·        Consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPIs.

·        Liaise with other departments and sections, including external parties, e.g., hospitals and insurance companies, to ensure the proper site referral system.

·        Coordinate, supervise, monitor, and maintain ongoing tracking and appropriate documentation on all steps of the referral process.

·        Receive visiting employees/dependents and provide them with necessary assistance.

·        Discuss with the referral patient by email, telephone, WhatsApp, face-to-face, or other applicable recognized media by the company and provide information.

·        Provides information on the claim process, policy changes, benefits, and payment modes/methods

·        Maintain strong clientele relationships with employees and dependents.

·        Take calls from patients and in charge of offering necessary assistance to employees and dependents.

·        Analyze employees' and dependents' complaints, communicate, escalate, and communicate.

·        Record all conversations with patients, including details of inquiries or complaints (managing database) and action steps.

·        Recommending any necessary adjustments and changes in all business flow processes, including procedures & guideline

·        Keep accurate documentation, perform analysis (including maintaining the available database) & create a report for the medical advisor.

Assist health advisor/manager in monitoring the quality aspects of a site referral program.