Managing technical team capabilities report and planPreparing technical support team performance reportsAssisting the Sales team both in presales and ..
Managing technical team capabilities report and plan
Preparing technical support team performance reports
Assisting the Sales team both in presales and post-sales
Understanding customer's requirements and needs and able to provide the right solutions
Training, mentoring, evaluating, and motivating the team
Assign and monitor the workload, set the goals and standards, and provide feedback and guidance
Communicate the customer needs and expectations, report the performance and issues, and coordinate the resources and solutions
Handle complex or escalated customer complaints, troubleshoot technical problems, implement policies and procedures, and ensure compliance with quality and security standards
What You'll DoCreating report for all digital marketing campaign : Influencer marketing, and paid media buying.Research, perform benchmarking, analyze..
What You'll Do
Creating report for all digital marketing campaign : Influencer marketing, and paid media buying.
Research, perform benchmarking, analyze data, and help make recommendations.
Work closely with Digital Marketing team to gather data and information due to creating the analysis
Monitoring market trends so that can bring some recommendation for the report
Understand the campaign and the client very well in order to prepare the appropriate report
Maintain the deadline for the report generation
Produce data visualization with a strong storytelling element.
Develop a market insight / market trend due to help the Digital Marketing team for supporting data while on pitch