Total 2 customer experience manager job vacancies in Legal / Public / Security category in jalan penestanan sayan kecamatan ubud kabupaten gianyar bali

• Ensure the effective implementation of all operational security procedures within the hotel.
• Assist the Security Manager in management and security oversight of all contractors, suppliers or vendors working on property.
• To maintain a close dialogue and relationship with local security authorities.
• Ensure that security officers provide a courteous and professional service to all customers, staff, vendors and suppliers.
• To monitor the car-park system and ensure its smooth running and security
• To vet the daily functions and VIP arrival list and to ensure that security officers are deployed as appropriate
• To account for the master keys of the property and their movements as well as key control in general.
• To keep the hotel senior management informed on all matters relating to the Security aspects of the hotel on a daily basis.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Work with the PR Director to develop a marketing communications plan including strategy, goals, calendar, budget, and tactics
• Manage the PR sub-team of PR Executives and PR Officers, with the support of the PR Director
• Manage collateral requests for AYANA Bali
• Coordinate the creation of content for press releases, byline articles and keynote presentations with relevant PR agencies
• Work with relevant PR agencies to develop media relations strategy, seeking high-level placements in print, broadcast and online media, including opportunities for partnerships, sponsorships, and advertising
• Leverage existing media relationships and cultivate new contacts and relationships within local and international, business and industry media
• Coordinate media inquiries, interview requests and media visits with relevant PR Executives and agencies
• Greet and accompany media during visits to AYANA Bali
• Assist with English and Indonesian language copywriting, proofreading and typesetting
• Monitor, analyze, and communicate PR results on a quarterly basis
• Maintain a keen understanding of industry trends affecting AYANA Bali and make appropriate recommendations regarding communication strategy surrounding them

• Minimum 3 years experience in a similar position
• Proven track record designing and executing successful Public Relations campaigns at both a national and international level
• High level of English language proficiency both written and spoken
• Strong communication skills, with a proven ability to craft compelling messages and narratives
• Strong project management skills
• Proven track record in crisis management and ability to handle sensitive issues with grace and professionalism
• Strong relationships with both National and International business and hospitality media outlets are an asset
• Experience in event planning is an asset
• Bachelor's degree in Public Relations, Communication, Marketing or other relevant fields