Total 1 customer experience manager job vacancies in Business Management / Project / Planning category in Indonesia

Responsible for all aspects of the development and implementation of assigned projects.

Work with management teams to translate strategic objectives into executable projects, and to develop plans for achieving stated objectives.  Provide executives with project risk assessments and summary level project status reports.

Develop budget for project(s) and keep within budget.

Develops detailed work plans, schedules, project estimates, resource plans, raise AFE & status reports. 

Leading the rapid & flawless execution of high-profile cross-functional projects.  

Create detailed project plans that explicitly align the efforts of multiple functional specialties (e.g. Sales, Marketing, R&D, Supply Chain, Finance, IT, other).

Leverage Design for Lean Sigma methods & tools to: accelerate project timelines, encourage cross-functional collaboration, and build quality into projects from the outset.

Ensure teams meet or exceed anticipated project benefits on-time, within budget, and with the desired level of quality.

Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.

Partner with site leaders to train and deploy Enterprise Lean Sigma practices.

Own ELS assessment and improvement initiatives.

Support the select core implementation team members and introduce them to: value stream management process, 5S, visual controls, VSM, Kanban, Daily MDI, etc.

Develop ELS training plans, site’s trainers and track progress.

Monitor the team’s progress in applying the Enterprise Lean Sigma techniques

Review current and future state value stream maps and kaizen proposals.

Apply Enterprise Lean Sigma assessment throughout the site and participate on ELS site assessments.

Lead site’s layout and flow process improvement efforts.