Total 1 customer service manager job vacancies in Business Management / Project / Planning category in Indonesia

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

The FP&A Manager will be the finance business partner to our country team. The professional will deeply understand the business by current and past trends in key performance indicators including all areas of revenue, operational expenses and capital expenditures.

What you will do:

• Support our country leaders by analyzing past trends in key performance indicators including all areas of revenue, expenses and capital expenditures
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance
• Responsible for investor and board reporting on, amongst others, our business partner in respective countries 
• Manage the Finance partnership with our Country Head(s), to develop financial strategies as well as financial goals for expansion of the business with multi-channel possibilities
• Drive regional expansion projects: conduct quantitative and qualitative research into different markets, market sizing, portfolio reviews
• Together with the business drive planning and forecasting activities while interfacing closely with other Finance stakeholders 
• Lead on developing financial models and other core analysis to support strategic initiatives
• Use external and market benchmarks to measure performance
• Oversee and manage the continued development of budgeting, financial forecasting, operating plan and modeling tools

What we are looking for:

• Have a (minimum) Bachelor’s degree in Finance or Accounting; MBA or equivalent would be a plus
• Bring in 5+ years’ relevant experience in the Financial Planning and Analysis area. Preferably with a financial institution, high growth company, or a FinTech
• 1 to 2 years experience at Big4 with experience in audit/advisory in financial services industry would be an advantage
• Have an understanding how banks and financial services work
• It would be great if you have experience in a start-up environment
• Have advanced Microsoft Excel (incl. pivot tables, data tables) and PowerPoint skills

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity