Total 2 Business Management / Project / Planning job vacancies in Millennium Centennial Center, Jakarta, Indonesia.

Overview

Do you believe that everyone deserves access to affordable, quality healthcare? Are you driven by creativity, bold ideas, and disruptive innovation? Are you inspired by exceptionally talented, diverse, impact-oriented colleagues? Do you thrive in a dynamic, high-growth, fast-paced environment? Then consider a job with ThinkWell.

ThinkWell is a growing, flexible health systems organization, with both global influence and local grounding. Our focus is on driving transformation in the global health space by always questioning and disrupting conventional wisdom about what works or what can or cannot be done. We believe in pragmatisms over ideology and develop solutions tailored to a client’s context and political realities without replicating global models and all-purpose solutions. We know that to drive change, we must focus on how the world could be, rather than making excuses for the status quo.

Strategic Purchasing for Primary Health Care (SP4PHC) project, which is a nine-year program supported by a grant from the Bill & Melinda Gates Foundation (BMGF) that supports countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, SP4PHC has been working with the Ministry of Health (MOH) since late 2022 on supporting the MOH’s Health Transformation agenda and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing four workstreams, which aim to support the MOH through at PHC Consortium (Workstream 1), improve how JKN purchases PHC services (Workstream 2), foster integration of telemedicine into purchasing arrangements for PHC services (Workstream 3), and performance management (PM) for decision-making at district level (Workstream 4).

SP4PHC has been appointed as a co-coordinator of MOH-lead PHC consortium at 4 selected districts. The PHC consortium aims to set up a catalytic learning platform where key national and subnational government, academic, and external stakeholders can work together to diagnose and improve how purchasing at PHC level within the context of integrated primary care service. Activities under the Consortium include fund flow tracking, health performance assessment, and capacity building. Furthermore, in 2025-2026 ThinkWell is envisioning the support to improve the performance management capacity at the district level. This aims to empower the District Health Office (DHO) to leverage the use of existing data or evidence for the decision-making process, mainly in resource allocation areas.

To support this vision, several activities related to district monitoring and decision-making support will be carried out. The Senior Health Management Analyst position will be a core technical member of the SP4PHC Indonesia team and will report to the Project Director. This is a full-time position based in Jakarta, Indonesia.

SP4PHC-Specific Responsibilities:

·      Lead the quarterly tracking of performance monitoring data in each district, which will be reported to the funder.  This includes liasing with District Technical Assistants (DTAs) in each district to collect data, review for quality and completeness, and analyze key trends across time and geographies.  This will include liasing with local research partners

·      Lead implementation of the performance management workstream and coordinate activities with district authorities, the MoH, local research partners and others to support decision-making mechanisms at the district level.  This will be done with support from the Global Senior Technical Advisor and Project Director.

·      Support the development of the practical design of performance management activities at the district level, including adapting the PM framework to develop a ready tool for Indonesia, designing and overseeing necessary data collection,analysis, and products for dissemination. 

·      From the initial PM assessment in selected districts, the senior analyst will help design key interventions that will improve how DHO leadership use evidence for key decisions that can improve PHC performance in their jurisdictions

·      Collaborate with Senior Health Policy Analyst and Project Director to manage and ensure alignment of DTA activities in partnered districts.

·      Oversee the technical assistance provided by universities in the Consortium and work closely with them to deliver high-quality and timely outputs

·      Collaborate, align, and manage relationship with key partners like the Summit Institute for Development (SID) in the design and implementation of performance management under the same funder

·      Present at relevant forums and participate in technical working groups on ThinkWell project-related to performance management workstream. 

·      Building and maintain strong working relations with technical and management units in partner organizations, especially Ministry of Health and District Health Office. This includes partnership with other relevant development agencies.

Job Location: This is a full-time position based in ThinkWell Office, Jakarta. (Indonesian Nationals Only)

Reporting Lines and Teamwork

·        Project Director – SP4PHC Indonesia

QuAlifications

1.    Master’s degree in business administration and public administration with +5 years of experience in the Indonesian health system.

2.    Having experience in a management consulting firm, bilateral or multilateral development agency, and/or international NGO, will be a value-added.

3.    Have a strong capacity and experience working with the local governments and with monitoring and evaluation (M&E)

4.    Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred.

5.    Exceptional analytical, research and problem-solving capabilities.

6.    A thoughtful systems thinker with a grounded, pragmatic understanding of the complexities of our work

7.    Tech savvy and skilled at visual display of data.

8.    Demonstrated poise and professionalism in engaging with external partners, donors, and stakeholders

9    .Fluent in English both for speaking and writing.

10.    Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas. Writing samples (i.e., international scientific articles as first authors) will be valued.

11. Ability and willingness to travel up to 25%.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

We are piloting an innovative Loyalty Platform for Farmers, in collaboration with leading agri-brands. Our platform connects farmers with valuable resources, learning opportunities, and rewards, while enabling brands to engage meaningfully with their farmer customers.

We are looking for a Business Operations to join our team and manage the day-to-day operations of the loyalty platform. This role is crucial in ensuring smooth platform operations and building strong relationships with farmers and brand partners.

What will you do but not limited to:

1. Content Management:

• Interact with agri-brand partners to collect product information and e- learning materials.
• Enter collected content into the platform's system accurately and on time.

2. Farmer Acquisition:

• Collaborate with brand partners to onboard their farmer networks to the platform.
• Partner with the in-house Marketing Communication team to attract additional farmers to participate.

3. Claim and Reward Management:

• Review and validate claim-reward photo submissions from farmers manually (eye validation).
• Work with the in-house Digital Goods Commerce team to distribute mobile data plans and other rewards to validated farmers.
• Maintain accurate records of validated claims and rewards distribution.

4. Farmer Engagement:

• Engage with farmers (remotely or on-site) to collect feedback on their experience with the platform.
• Foster trust and positive relationships with the farmer community.

5. Reporting and Insights:

• Monitor and analyze platform success metrics.
• Document insights and operational learnings for broader implementation.

Experience:

• 1-2 years of experience in agri-business operations, working with agri- brands and/or farmers.
• Fresh Graduate are welcome to apply

Skills:

• Strong communication and interpersonal skills, with the ability to interact with diverse stakeholders (brands, farmers, internal teams).
• Detail-oriented and organized, especially when managing data entry, claim validations, and reporting.
• Basic analytical skills to track metrics and derive insights.
• Proficiency in Microsoft Office or similar tools.

Personality:

• A proactive, empathetic individual who is passionate about supporting farmers and driving positive impact in agriculture.