Total 4 customer service manager job vacancies in Manufacturing / Production category in delta silicon industrial park jlkruing 3 lippo cikarang blok l8 no 5b c sukaresmi cikarang selatan

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work & communicate closely with HQ teams to deliver with quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Maintain & closely monitor product inventory
• Represent the company by visiting customers to solicit feedback on company products and services

Requirements and skills

• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in Stationery Product
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job

• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal in English
• A keen eye for aesthetics and details
• Bachelor degree is a must
• Comes with Stationery Product Background (Faber Castell, Zebra, Pilot) is an added-Value

Production Management

• Responsible for Production results.  Drive execution of site improvement plans, help set production improvement goals, ensure priorities and accountabilities are clear, provide resources and remove obstacles to ensure success.
• Analyze and draw information for long-term strategic change and improvement for multiple teams/shifts.
• Lead significant projects & improvement initiatives, scheduling and planning, budgeting and control on assigned production lines.  
• Design and implement production improvement strategies for safety, cost, quality, training, inventory and services.
• Oversee the practice of all health and safety procedures, ensuring that safety is employees’ top priority and lead a safe operation of the business unit and comply with legal, legislative and corporate safety requirements.
• Ensure that manufacturing team members meet site goals and objectives in the establishment of sites’ annual production plans
• Plans, directs and coordinates the ordering and distribution of products, parts, and accessories. Ensures adequate and timely distribution of these elements to attain maximum sales potential consistent with good inventory control.
• Ensure tracking and use of key performance indicators to promote improved operational and business results.

Employee Development & Management

• Train and provide development opportunities for staff and ensure annual goals are complete and communicated (Global Performance Management System is updated & provides regular feedback). Act as a team role model and change-agent.
• Model and promote the Corporation’s Code of Business Ethics and Values.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations. Responsible for estimating personnel needs, assigning work, meeting completion, interpreting and ensuring consistent application of company policies.
• Positively lead and influence team members to partner together to achieve individual and business goals.

Maintenance Focus

• Ensures maximum efficient production of facilities and equipment, as well as the care of all grounds and support equipment, through the direction of a technical support staff made up of supervisors, technicians, custodians, and the purchase of necessary outside technical and non-technical support services. 
• Plans, coordinates, and supervises machine and/or building maintenance schedules and activities.
• Coordinates all ordering of parts and services that will maintain or improve the machine/facility cost effectively.

PT In Fashion has Full Time opportunity for a smart, organized and strong Production Manager. PT In Fashion is a highly successful manufacturer producing fashion goods for an American customer.

Roles and Responsibilities

• Plan and draw up a production schedule
• Monitor the production processes and adjust schedules as needed
• Monitor productivity rates and product standards and implement quality control programs
• Review worker performance and identify training needs.
• Developing and implementing innovative strategies to streamline factory operations.
• Screening, recruiting and training new factory workers.
• Ensuring that factory machinery is in good working order.
• Analyzing production data to identify and resolve any production issues.
• Preparing production reports, monitoring, analyze and given recommendation to TOP Management.
• Regularly inspecting finished products to determine whether they meet established quality standards.
• Motivating factory workers to continually achieve factory targets.
• Improving operation systems, processes and best practices.
• Perform quality controls, waste (not) reduction and monitor production KPIs.
• Analysis & Preparing Production Capacity, Production Plan & Shipment Plan.
• Manage all task for smooth factory operation and on time shipment.
• Communicate with top management directly when need in any issues of operation.

Main Requirements

• Candidate must possess at least a Bachelor's Degree (S1)
• Minimum of 10 years of experience in garment production with years experience as Manager with managerial experience preferred.
• Experience in managing the high level of complexity of a factory from planning, organizing, staffing, leading and controlling in a number of 300 – 700 employees.
• Strong organizational also multitasking skills
• Expertise in Lean production, PDCA, 5S/5R,
• Excellent high-level analysis, methodical approach and problem-solving skills.
• A methodical and logical approach
• Positive and open Learning Attitude
• Pro-active and flexible mindset
• High-level attention to details
• Strong communication Skill
• Creative Problem-solving Skills
• Excellent to operate Microsoft Word and Microsoft Excel.
• Excellent English skill (written and verbal) and Bahasa Indonesia
• Applicants must be able work in Bali

- Membantu proses loading dan unloading unit SCT 

- Mengarahkan unit SCT selama proses perpindahan dari tempat loading dan unloading

- Membantu perawatan unit SCT