AYANA Hospitality is on the lookout for an accomplished and visionary General Manager to lead our premier property, Delonix Hotel Karawang. This key leadership position demands a dynamic and results-oriented professional who will drive operational excellence, foster a high-performing team culture, and ensure unparalleled guest experiences.
Responsibilities
- Oversee the overall operations of Delonix Karawang, ensuring alignment with corporate objectives and brand standards
- Develop and implement strategic plans to enhance property performance and revenue growth
- Lead, mentor, and manage department heads to ensure effective communication and collaboration
- Foster a strong guest service culture by monitoring guest satisfaction and implementing improvements
- Manage budgets, forecasts, and financial performance, ensuring profitability
- Ensure compliance with all regulatory requirements and industry standards
- Drive team engagement, talent development, and succession planning initiatives
- Establish relationships with key stakeholders and partners to drive business opportunities
- Proven experience as a General Manager or in a similar executive role in the hospitality industry.
- Strong operational, financial, and leadership skills.
- Exceptional communication and interpersonal abilities.
- Ability to develop and execute strategic business plans.
- A commitment to guest service excellence and team engagement.
- Fluency in English; additional languages are a plus.
- Strong problem-solving skills and ability to adapt in a fast-paced environment.
- Degree in Hospitality Management, Business Administration, or a related field.
