Key Responsibilities:Server and Wi-Fi Management:Oversee all aspects related to server Wi-Fi and liaise with service providers to ensure optimal perfo..
Key Responsibilities:
Server and Wi-Fi Management:
Oversee all aspects related to server Wi-Fi and liaise with service providers to ensure optimal performance.
IT Resource Management:
Create and maintain records for IT arrangements, including laptops, internal systems (Wi-Fi, CCTV, printers), and any studio room setups in future offices.
Onboarding Support:
Prepare and install applications on laptops for new joiners and ensure mobile devices are set up.
PBX Management:
Manage PBX systems and monitor associated costs.
Employee Offboarding:
Assist with checking laptops for resigning employees and arrange necessary forms.
Collaboration with Third Parties:
Work with vendors for internet services, printers, CCTV, and telecommunication needs, including:
Internet problem resolution.
Requesting XL phone numbers.
Ordering laptops and managing equipment repairs.
Overseeing live streaming bandwidth and ensuring service continuity.
Vendor Supervision:
Supervise vendor performance regarding Wi-Fi connections or related to the technical issue
Licensing Management:
Manage software licenses , including:
Shutterstock
Microsoft (various accounts)
Adobe (4 accounts)
Emplifi/Social Baker
SimilarWeb
Supermetrics
Sprout Social
Envato
Domain and Hosting (Anymindgroup.co.id and others)
Troubleshooting and Support:
Check conference rooms and printers for issues, including connectivity problems and supplies
Assist team members with scanning and printing installation and errors
10. Provide Technical Assistance:
Resolve hardware and software concerns across various platforms, including Windows, macOS, and mobile devices.
