Total 10 support analyst job vacancies in Others category in Alfa Tower Lantai 28 Jalan Jalur Sutera Barat Kaveling 7-9

Credit Marketing Officer

• - Membina hubungan baik dengan pihak rekanan
• - Melakukan perhitungan kredit pada formulir pembiayaan
• - Melakukan survey kepada calon customer dan memeriksa dokumen kredit
• - Memantau dan melaporkan perkembangan, kebutuhan dan kompetisi pasar
• - Melakukan monitor status aplikasi harian

1. Delivering research, unearth actionable insights, formulate and present brand strategies to management and relevant functions.

2. Developing brand architecture, positioning and strategy and internalize it in corporate planning strategy.

3. Overview, monitor and report all brand strategic utilization across company functions (internal & external stakeholders), ensuring compliant with our brand guideline and values and manage reputation risk for our brand.

4. Provide holistic brand experiences by take part in all company strategic initiatives, ensuring adhering brand values and improving our brand awareness & consideration to achieve best in class aspiration.

5. Collaborate with creative & corporate communications teams and contribute to improve core brand team deliverables

• Take sample from plant based on schedule and give/deliver empty sample container for next sampling.
• Analyze sample accurate and precisely based on SOP and safety prosedure include re-analyze if required
• Conduct direct analysis in field/ on equipments in production if necessary.
• Conduct standard verification on laboratory equipment based on schedule and prepare changing carrier gas
• Conduct minor maintenance if there are equipment breakdown
• Responsible for testing and supporting process in accordance with LQMS (Lab Quality Management System).
• To implement ISO 90001; ISO 140001; ISO 50001; ISO 17025; Security Management System in Polymer laboratory

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

Some of your duties will include:

·        Responsible for suggesting enhancements to policies and procedures in the event of reoccurring inventory accuracy within the warehouse group. This position also works in conjunction with internal and external audits groups during site review and compliance testing within warehouse areas. Compliance Analyst is also responsible to track the issuance, dispatch and incoming receipt of repairable components.

·        To conduct self-assessment audits to ensure individual warehouses are performing their duties in adherence to established policies and procedures.

·        To perform physical inventory cyclic stocktaking at all warehouse locations.

·        To monitor warehouse operations areas to ensure adherence to policies and procedures.

·        To audit document control within the warehouse data input area.

·        Performs physical cyclic stocktaking at all warehouses and lay down locations and investigates variances.

·        Prepare inventory adjustment sheets and forward though to immediate supervisor for review.

·        Prepares reports advising management of count discrepancies found by warehouse locations.

·        Performs audits and inspections in the data input area to ensure documentation is processed in an accurate and timely manner in accordance with policies and procedures.

·        Coordinates with Administration Coordinators to investigate and resolve negative stock-on-hand balances.

·        Performs physical inspection of Capitalized and Insurance items to ensure inventory is stored in an appropriate manner that protects its condition.

·        Checks material-in-transit reports to determine if inventory has been physically received but not yet acquitted.

·        Review warehouse non-action reports to monitor warehouse service level performance.

·        Recommends stock preservation to warehouse supervisors for items that require special storage requirements.

·        Coordinates with user departments to ensure that technical inspections are performed on repaired items prior to storage.

·        Control secure cyclic count records through centralized filing for all warehouse counts performed.

·        Other duties as assigned.

1. Riset dan Analisis Pasar

• Mengumpulkan dan menganalisis data pasar untuk memahami tren, preferensi konsumen, dan kondisi
• Menganalisis perilaku pelanggan, segmentasi pasar, dan k
• Mengidentifikasi peluang pasar baru atau perubahan tren yang relevan dengan produk

2. Menganalisis Kinerja Kampanye Pemasaran

• Memantau
• Meng
• Pria

3. Mengelola Data dan Laporan

• Mengumpulkan
• persiapan
• Mengumpulkan metode pengumpulan data, baik dari sumber internal (penjualan, kampanye iklan) maupun eksternal (survei, pihak riset ket

4. Identifikasi Tren dan Prediksi Kinerja

• Menggunakan teknik statistik dan alat analitik (seperti SPSS, Excel, atau software analitik lainnya) untuk mengidentifikasi pola dan tren yang mempengaruhi
• Membuat prediksi tentang bagaimana kampanye atau produk tertentu akan diterima di pasar berdasarkan data historis.
• Memberikan rekomendasi berbasis data untuk strategi pemasaran ke

5. Segmentasi Pasar dan Targeting

• Melakukan analisis segmentasi pasar untuk membantu perusahaan memahami kelompok pelanggan yang
• Menganalisis data demografi, psikografis, dan perilaku untuk menentukan target audiens yang tepat untuk pemasaran kampanye.
• Memberikan wawasan tentang perilaku pelanggan untuk membantu personalisasi

6. Analisis Pesaing

• Melakukan analisis kompetitif dengan mengkaji strategi pemasaran pesaing, kekuatan, dan kelemahan
• Mengidentifikasi ancaman atau peluang dari pesaing untuk membantu perusahaan dalam mengatur strategi

7. Mengevaluasi Saluran Pemasaran

• Mengukur efektivitas berbagai saluran pemasaran, baik itu online maupun offline (misalnya media sosial, email marketing, iklan berbayar, SEO).
• Menganalisis saluran mana yang paling menguntungkan dan efisien dalam menjangkau audiens serta memaksimalkan konversi.

8. Optimasi Kampanye

• Memberikan rekomendasi untuk mengoptimalkan anggaran pemasaran berdasarkan analisis kinerja
• Mengidentifikasi area yang perlu diperbaiki dalam strategi pemasaran, seperti pengalokasian anggaran ke platform dengan kinerja terbaik atau menyesuaikan pesan untuk target

9. Pengembangan Produk

• Memberikan wawasan kepada tim produk mengenai kebutuhan atau preferensi konsumen berdasarkan hasil riset
• Berkolaborasi dengan tim pengembangan produk untuk mengembangkan atau memodifikasi produk sesuai dengan temua

10. Penggunaan Tools dan Software Analitik

• Menguasai alat analisis data seperti Google Analytics, Excel, Power BI, Tableau, atau software statistik sepe
• Menggunakan tools ini untuk mengekstraksi, menganalisis, dan menginterpretasikan data dari ber

Kolaborasi dengan Tim Lain

• Bekerja sama dengan tim pemasaran, penjualan, dan produk untuk memberikan wawasan yang dapat digunakan dalam strategi pengembangan
• Mengomunikasikan data temuan dan rekomendasi secara efektif kepada tim eksekutif dan pemangku kepentingan.

12. Pengujian A/B (Pengujian A/B)

• Melakukan pengujian A/B pada kampanye pemasaran atau situs web untuk mengetahui elemen yang paling efektif.
• Mengumpulkan dan menganalisis data dari tes tersebut untuk meningkatkan pengalaman pengguna
• 
  

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

1. Melakukan sosialisasi,identifikasi dan wawancara calon nasabah
2. Melakukan uji kelayakan calon nasabah
3. Melakukan persiapan pembiayaan
4. Melaksanakan pertemuan kelompok mingguan