Total 5 job vacancies by Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Manager (Indonesia)

As a Social Media Manager, you will play a pivotal role in strategising, executing, and managing social media campaigns and activities that aim to promote engagement and advocacy for the brand. This position involves close collaboration with marketing teams, product managers, and external partners to create cohesive and impactful social media content and campaigns. Your responsibilities will include crafting always-on content, managing social media calendars, overseeing budgets, and working with influencers to amplify the brand's message.

Role:

• Develop and execute social media marketing strategies that align with the brand's goals.
• Manage the social media content calendar, ensuring a steady stream of relevant content across platforms.
• Collaborate with creative teams and external agencies to produce compelling social media content and campaigns.
• Analyze social media performance using data-driven insights to optimise future initiatives.
• Engage with influencers and brand advocates to extend the brand's reach and impact.
• Monitor social media trends and insights to inform strategy and content creation.

You:

• A degree in Marketing, Business, or a related field, or equivalent practical experience.
• At least 5 years of experience in a marketing or advertising role, with a strong focus on social media management.
• Experience working with global brands, preferably in the technology sector.
• Strong understanding of social media platforms, content strategy, community engagement, and analytics.
• Proven track record of managing end-to-end social media projects, from conceptualisation to execution and analysis.
• Excellent project management skills, with the ability to manage multiple projects and stakeholders simultaneously.
• Creative and strategic thinking skills, with a knack for identifying and tapping into social media trends and insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Measurement analyst (Rapid response)

Fixed term contract

We are looking for a Social Media Measurement Analyst to join our team and work on our technology client. The analyst will identify, monitor, escalate, and report emerging social media trends. Additionally, the analyst will collaborate with various stakeholders to quantify conversations about the brand, recommend optimisations, and scale the program across different products and regions. They will also play a crucial role in identifying, monitoring, and reporting on reputational issues on social media. As this role includes a large element of rapid response, you may be expected to work sporadically outside of your regular working hours. 

Role:

Trend Monitoring and Reporting

• Manage proactive monitoring systems to identify and respond to emerging social media trends using Brandwatch, Sprinklr, NewsWhip, and Tubular.
• Collaborate with agency teams to monitor social trends and insights, participating in a 24/7 on-call system and sharing findings internally. 
• Produce clear insights and action items for product teams through daily reports during significant trend volumes.
• Translate complex analytics into actionable recommendations for internal marketing teams and agencies.
• Lead discussions on Social campaign measurement (with a focus on Earned & Owned Social) between marketing teams and agencies.

Social-First Operations and Infrastructure

• Develop and maintain central Social-First operations to enable program success.
• Identify and implement automation solutions for existing and new deliverables (e.g., newsletters, databases).
• Manage benchmarking sheets, a Social-First database, and a dashboard for improved reporting.
• Support local markets in developing consistent measurement frameworks for key tentpole Social campaigns.

Stakeholder Management and Education

• Manage complex stakeholders across various organisations (marketing, comms, product teams, regions/markets).
• Increase education and awareness about the Social-First program and its importance.
• Ensure all major campaigns receive Social-First support.
• Create custom Brandwatch/Newswhip/Tubular builds with specific queries for individual teams.

• Own and maintain a daily newsletter covering social trends and conversation topics.
• Create learning decks showcasing best practices to enhance campaign effectiveness and creative excellence.

Influencer and Sentiment Analysis

• Leverage expertise to improve Social-First efforts focused on influential voices and tastemakers.
• Develop queries and monitoring systems to identify strategically relevant sentiment.
• Ensure important influencer trends are surfaced and escalated to relevant team stakeholders.
• Maintain and improve methodology for working with brand-safe partners.

Innovation and Experimentation

• Dedicate at least 10% of working time to initiate independent experimental projects deemed valuable, even if not explicitly requested.

You:

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in social media analysis for global brands and 5+ years in marketing (preferably digital) for technology companies or agencies.
• Expert knowledge of social listening tools (e.g., Brandwatch, Sprinklr) and Boolean logic.
• Proven track record managing social media intelligence for large brands.
• Excellent written/verbal communication and strong analytical skills for diverse audiences.
• Experience collaborating with diverse stakeholders and managing complex projects simultaneously.
• Proactive, independent, with initiative in analysis, reporting, and story-based narratives.
• Up-to-date on social measurement trends, ideally with reputation management and influencer marketing experience.
• Skilled in data visualisation tools and marketing analytics platforms for audience behaviour and campaign analysis.
• An appreciation of structure, clarity, simplicity and efficiency in everything you do.
• Strong understanding of social platforms, ability to set goals/KPIs, and translate data into actionable insights.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

UX Writer

6 months fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex and innovative and paving the way for creative avenues to revolutionise the tech industry in unconventional ways. 

As a UX Writer for the APAC market, you will partner across a wide range of departments alongside your team of designers and researchers to create and shape product experiences through meaningful text. You’re also a content strategist, defining product vision and narratives across multiple platforms and touch points.

You work well with people and are a problem solver. You are open to multiple perspectives and love coming up with fresh and innovative ideas based on the latest trends.

*Please share your portfolio showcasing UX writing work to be considered for the position.

Role:

• Partner with the rest of the team on delivering engaging content and communications for the users - UX Designers & product managers, UX Researchers, Project Managers, Content Strategists, engineers, etc.
• Collaborate and integrate with clients’ marketing, branding, creative and other teams.
• Drive and inspire dynamic ideas that connect with all types of users through clear and concise copy content across multiple touch points, including page copy, labels, navigation, headings, notifications, etc.
• Writing engaging UI copy in English and local languages that effectively communicate with local audiences, with a good understanding of local market nuances.
• Crafting content solutions to address complex legal, compliance, and engineering challenges; documenting writing and style guidelines, word lists, and strategic principles.
• Initiate & execute UX writing projects and identify better approaches to drive efficiency, providing insights and feedback to the team.
• Ideate and execute ideas from beginning to end in a fast-paced working environment.
  

You: 

• At least 6+ years of UX writing experience in an agency, financial services firm, and hyper-growth technology companies
• Experience leading large, complex content strategies for user experiences, from notifications to structuring content in the UI.
• Your commitment will be to delivering work of the highest quality while working with team members to constantly develop new ideas and ensure consistency by building frameworks and guidelines. 

• A sharp-eyed, detail-oriented oriented and good design ambassador. 
• Exceptional verbal and written English communication and presentation skills and ideally fluent in another asian language to support projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Hello from Maker Lab! Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to deliver bespoke solutions at speed and at scale. Our APAC and EMEA based cross-functional teams support client projects with strategy, ideation and execution across social media, data analytics, events, paid media, content and CRM.

Social Media Manager (Indonesia)

Fixed term contract

As a social media manager for all things social media, you will help lead, build, and execute the social and engagement strategy, initiatives, and projects that connect products and services to users through relevant social media touchpoints. You'll collaborate with cross-functional teams and external agencies while managing initiatives across B2C, B2B,  and Brand. You have your hands on the pulse of the internet and social media culture and are able to connect it with the world's largest technology company’s products and services. 

You would be working closely with respective country social lead and product marketing managers to drive advocacy and brand love on Social. In order to achieve this, you will need to use data-driven insights collected from various touchpoints - especially social listening - to inspire and improve the effectiveness of all social efforts: from always-on content, socially-led campaigns and influencer activations. Your ability to add a strategic lens to solve complex problems and manage multiple projects and stakeholders, combined with creative thinking, is paramount to the role. Your goal is to drive earned marketing results alongside local marketing teams and external creative social agencies.

Role:

• Develop and manage social marketing activities for the country: always-on content, campaigns and influencer programs that drive results depending on the goal of product and services activations.
• Manage and organise social editorial calendar while overseeing all content including copy, creative assets and publishing across owned social channels. This includes liaising with internal stakeholders to source assets, including images, videos, copy and design.
• Manage SEA Social budget and have an oversight into social budget of the countries.
• Work closely with agencies to generate creative ideas and validate social media strategy before, during, and after launching campaigns and programmes.
• Provide strategic social media expertise and generate ideas for the local market, helping to implement engaging brand narratives into a wider integrated marketing plan.
• Expand data into insights while building a narrative that will fuel social media campaigns and programmes as part of the wider country-specific marketing initiatives. 
• Identify and escalate areas of concern and opportunities for the brand and pitch fresh, innovative ideas to drive engagement and community.
• Partner with cross-functional teams on social strategy and execution to capture the brand’s presence and engagement with the end-users. 
• Manage analytics, tracking audience growth and generating campaign-specific metrics.
• Build and manage strong relationships with influencers throughout various verticals to increase authentic advocacy and brand love.
• Collect and share insights and trends from social communities to improve future campaigns.

You:

• Degree in Business, Commerce, or Marketing preferred, or equivalent industry experience.
• 5+ years of experience in marketing, advertising or related industry; preferably both agency and in-house experience, managing social presence and strategy for global brands, ideally in the technology space. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• You’ve ideally held a Social Media Strategist, Digital Strategist or a Social Media Manager and /or a Social Media Marketing Manager role in the past while working with external creative and social agencies. 
• A strategic and creative thinker who is able to navigate around an always-on social landscape.
• Prior experience managing end to end social media projects from strategy to execution, including localised content creation and copywriting, community management, localised, tracking and reporting.
• Strong technical knowledge of social platforms, paid media, content strategy and community management.
• Solid project management experience, managing complex and dynamic social projects from start to finish and coordinating communication and assets across multidisciplinary stakeholders.
• Proficient understanding of social media analytics and experience with a social media publishing tool like Sprinklr, Hootsuite or Sprout Social.
• Ability to bring order and attention to detail to complex stages of each project.
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging.
• Passionate about working as part of a larger team to deliver on a common goal.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Manager (Indonesia)

Fixed term contract

As the Social Media Manager (Indonesia), you will help build and execute the social media strategy, initiatives and projects for the world's largest technology company. Working with the Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and digital event amplification — by leading the day-to-day operations as well as content development and community management for the Southeast Asia channels (Singapore, Indonesia).

As a social media marketer, a project manager and a community manager working with multiple markets, you will wear many hats; thus, the ability to pivot quickly and effectively is critical to this role. You will also fully manage, monitor and grow our social presence, and must be comfortable to work cross-functionally with marketing, sales, field teams, events and partnerships to utilize social media strategically.

Role:

• Manage the day-to-day workflow (including content creation, monitoring and reporting) aiming to drive growth and engagement for the Southeast Asia markets
• Lead localized social media content development, including editorial calendar, copywriting, basic design (following predefined template) and publishing
• Work bilingually to manage local social channels with a global mindset. Be able to translate all messaging between English and Bahasa Indonesia while understanding best practices for local audiences.
• Liaise with internal stakeholders to source assets, including images, videos, copy and design
• Be the filter for the Indonesian market, ensuring regional programs are optimized for the local market
• Build and manage strong relationships with influencers in Indonesia throughout various verticals to increase authentic advocacy and brand love
• Own, understand and report on social health and successes. Analyse quantitative and qualitative feedback to identify trends and insights

You:

• Degree in Business, Communications, Marketing preferred, or equivalent industry experience
• 5+ years of experience in tech, marketing or related industry
• Expertise in social media management for all channels
• Ability to communicate fluently and effectively – in written and verbal forms – in English and Bahasa Indonesia
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Experience in graphic design or digital media editing 
• Experience creating and editing content for social media 
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Proactive, scrappy and ability to work independently and confidently

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.