Total 14 quality assurance manager job vacancies in Quality Assurance / Control category in jakarta raya

Mensupervisi team quality control

Memeriksa, meverifikasi dan memutuskan pengeluaran produk.

Melakukan survei penyebab komplain customer dan mengusulkan saran perbaikan tahap awal

Memastikan sesuai dengan peraturan buku panduan pemeriksaan dan verifikasi melakukan pemeriksaan dan verifikasi produk dengan seksama

Memastikan pengeluaran barang setiap jenis produk sudah dilengkapi dengan produk cadangan.

Memeriksa format penulisan label produk sudah baku, lengkap, menjamin isi label produk dalam kotak pengemasan dengan produk nyatanya sesuai dan persyaratan perlindungan lingkungan dari customer.

Pencatatan pemeriksaan dan verifikasi yang relevan dengan akurat, menjamin keakuratan dari hasil pemeriksaan dan verifikasi, dan menyimpan serta mengelola secara keseluruhan.

• Develop and execute test plans, test cases, and test scripts for web and mobile applications.
• Conduct thorough testing of new features, enhancements, and bug fixes to ensure product quality.
• Identify, document, and track bugs using issue tracking tools (e.g. Clickup/Jira) and collaborate with developers to resolve issues.
• Create and maintain automation for regression testing to validate software functionality and performance.
• Create and maintain automation for acceptance test
• Work closely with cross-functional teams to understand product requirements
• Contribute to the development and improvement of QA processes, tools, and methodologies.
• Provide timely and accurate reports on test results, defects, and overall product quality.

• Bachelor's degree in Computer Science, Engineering, or related field.
• 2+ years of experience as a QA Engineer or similar role, preferably in web and mobile application testing.
• Understand basic terminal/command prompt + git, how to run a binary in terminal,
• Strong knowledge of software QA methodologies, tools, and processes.
• Solid understanding of Agile development methodologies.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and a passion for ensuring product quality.
• Effective communication and collaboration skills.
• Open to learning new technologies and automation for testing
• Strong sense of prioritization and product quality ownership
• Strong documentation skills
• QA automation skills is a plus

Tools:
Required:

• Terminal/Command Prompt
• Github
• Postman (or other similar tools)

Optional:

• Katalon (or similar)
• Selenium (or similar)
• Hammerflux (load testing)
• Cucumber
• GraphQL (Altair)
• Bug Management Software (Qase.io, etc.)

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors. 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

You'll join our Indonesia Compliance Payments Team, playing a pivotal role in establishing, upholding, and overseeing compliance with all pertinent laws and regulations. Your responsibilities will encompass fostering the company's commitment to corporate governance, maintaining internal policies and documentation, and preparing relevant compliance reports for daily business operations. Additionally, you'll offer support to various teams, ensuring their adherence to regulatory requirements. Your diligence will contribute to the company and our related subsidiaries remaining fully compliant with all applicable Indonesia laws and regulations.

What you'll do:

• Develop, assess, and uphold internal policies and procedures to align seamlessly with relevant laws and regulations, particularly regarding Payments.
• Oversee and maintain the company's compliance with regulatory frameworks, corporate governance standards, and internal policies, ensuring comprehensive documentation.
• Facilitate communication between the companies, regional teams, consultants, investors, and auditors on compliance/ payments-related matters.
• Scrutinize company procedures and reports to proactively identify potential risks and compliance issues.
• Manage regulatory reporting frameworks meticulously, ensuring timely submissions and prompt response to any ad-hoc requests from regulatory bodies.
• Ensure the rigorous implementation of Anti-Money Laundering and Counter-Terrorism Financing (AML and CFT) programs in compliance with applicable regulations.
• Conduct compliance awareness programs and training sessions for internal stakeholders.
• Prepare compliance/payments-related reports adhering to relevant guidelines and standards.
• Execute the objectives and key results (OKRs) outlined by the risk and compliance team,
• Take proactive steps to achieve departmental and managerial targets, aligning efforts with organizational goals.

• Hold a Bachelor's degree in law, accounting, economics, or a related field from a reputable university.
• Possess a minimum of 7 years' experience as a Compliance or Internal Audit staff member in financial/compliance/payments services.
• Demonstrate a strong understanding of the fintech payments industry, multi-finance, and/or banking & finance.
• Proficient in OJK regulations, including KYC and AML/CFT procedures.
• Fluent in both written and spoken English.
• Exhibit outstanding communication and interpersonal skills.
• Possess an analytical mindset coupled with excellent organizational abilities.
• Uphold a high degree of professional ethics and integrity.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.  
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life. 
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.  
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform 
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity  

In this role, you are the main person in charge of all regulatory and internal policy compliance activities in the company. You will play a critical role in supporting new business development, new products, and ensuring business continuity by ensuring compliance to applicable laws and regulations. You will be managing a small team of compliance staff, handling a couple of business units in Cermati Fintech Group.

To succeed in this role, you will need both strong analytical minds and knowledge of the regulations in the fintech/financial industry, and show communication and influencing skills towards the regulators.

• Drive key projects related to new licensing with Bank Indonesia, OJK, Bappebti, or other applicable regulators
• Stay up-to-date with new and updates to current regulations, assess and interpret the impact on our business
• Review and/or recommend updating and improving the Company policies, provisions, systems and procedures with the provisions of regulation and the prevailing laws and regulations.
• Liaise with different stakeholders to drive the necessary changes to comply with the law and regulations
• Actively develop professional network and influence within the applicable associations and regulators (AFPI, APPARINDO, AFTECH, etc)
• Ensure all routine and adhoc reports to regulators are submitted accurately and in a timely manner
• Perform or direct the internal investigation of risk compliance issues

• Planning, improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Leading and coaching other QA engineers to grow to their utmost potentials
• Responsible in creating and maintaining the QA processes: setting service standards, ensuring processes comply with standards, writing technical and management reports, determining training needs
• Growing and innovating continuously with us

• Experience with testing automation tools and frameworks: BDD, TDD, Robot Framework, Katalon Studio, Selenium, Cucumber, Gherkin
• Knowledge and understanding of modern development techniques (BDD, TDD, DDD), branching strategies (gitflow, feature branches/flags, trunk-based development) and CI/CD
• Experience with Linux system and Linux administration: CentOs, RHEL, Ubuntu, Secure Linux
• Knowledge and understanding of Docker, VM, Cloud and Orchestration: GCP, AWS, Kubernetes
• Understanding the need for testing automation at all levels: from database to UI from unit tests to user acceptance tests
• Experience leading a testing team: coaching, mentoring and growing people
• Bachelor's Degree (preferably in Computer Science / Information Technology)
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out of the box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

Extra plus for:

• ISTQB and/or other capability certification
• Has a good track record proven by work portfolios in Startup or Fintech
• Has experience in lending or e-commerce business
• Previous experience working as: Software Developer, QA Engineer

Quality Assurance - Jakarta - PT DIKA

• Membuat rencana pengujian yang komprehensif berdasarkan spesifikasi dan kebutuhan bisnis.
• Merancang skenario pengujian untuk mencakup semua fitur dan fungsionalitas aplikasi.
• Melaksanakan pengujian perangkat lunak, termasuk pengujian fungsional, pengujian integrasi, pengujian sistem, dan pengujian kinerja untuk memastikan bahwa aplikasi berjalan sesuai dengan harapan dan memenuhi standar kualitas yang ditetapkan.
• Memastikan bahwa standar kualitas yang ditetapkan oleh organisasi atau klien terpenuhi dalam setiap tahap pengembangan perangkat lunak.

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

Quality Assurance - PT DIKA

Staf Quality Assurance Pelayanan Pelanggan bertanggung jawab untuk melakukan penilaian dan pemantauan secara objektif, memberikan Umpan Balik & Pelatihan kepada Agen untuk meningkatkan kinerja kualitas layanan dari agen call center

• Evaluate Team Operation as quality assurance
• Giving Feedback
• Doing calibration meeting
• Create report result evaluation

• As part of Operation Team to minimize risk, detect and prevent fraud/complain and improving quality of all agents

• Monitoring and responsible for the overall Quality Assurance Process

• Liaise with QA Ops Manager regarding operation daily

• Review quality assurance policies and procedures

• Develop, recommend and monitor corrective and preventive actions

• Update internal policy & SOP based on new regulations from regulator

• Prepare reports to communicate outcomes of quality activities

• Identify and organize training needs to meet quality standards

• Coordinate collaborations with other departments.

• Conduct Internal and External calibration

• Monitoring and developing team performance and coaching team if needed

• Prepare performance reports of the QC Team, conduct analysis, and engage in discussions with the Head of Collection on new strategies, work programs, regulations, SOPs, capacity plans, and other matters pertaining to the QC process.
• Create, execute, monitor, evaluate, and enhance programs, methodologies, and training initiatives.
• Analyze Quality Control test results and deliver feedback and interpretation to the Collection Team.
• Ensure seamless integration of all Quality Control activities within the program's work management system and technology.
• Oversee, assess, evaluate, and enhance the performance of the QC Teams to meet the KPI targets and motivate team members to attain plan goals.
• Participate in Collection Meetings with the Collection Manager.

• Bachelor's degree or equivalent experience required, with a preference for a background in finance, banking, or a related field.
• At least 2 years in a supervisory or team leadership role.
• Genuine enthusiasm for the dynamic landscape of the financial technology industry.
• Demonstrated expertise in coaching, facilitation, presentation, and team building.
• Previous experience in Agency Management is highly desirable.
• Proficiency in Microsoft Office, Google Sheets, and Google Drive is a must.
• Exceptional communication, investigation, and negotiation skills.
• Outstanding verbal and written communication skills.
• Keen attention to detail and exceptional analytical skills.
• Fluency in both Bahasa and English (preferred).

• Perform a quality assurance (QA) and post disbursement review on Embedded lending
• loans to ensure the process is done accordingly and detect irregularities and indications of fraud
• Reporting for internal and external parties overview in a timely and accurate manner.
• Ensure and validate credit documentation is administered and centralized
• Review business processes and give recommendation(s) to enhance the process.

• Minimum 1 years of relevant working experience in credit and/or credit operation,
• preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies and business
• Willing to learn and travel occasionally
• Excellent communication skills and stakeholders’ management.
• Meticulous, critical, strong analytical skills and problem solving.