Total 2 it support executive job vacancies in Lombok, West Nusa Tenggara

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.