Total 3 process development engineer job vacancies in Jimbaran, Bali

An Assistant Director of Learning & Development shall ensure the hotel’s learning system and functions are strategically linked to the organization’s mission and vision and implemented correctly based on the hotel’s standard, to improve service delivery quality, and improve job efficiency. Drive effective learning and development to ensure maximum return on investment and uphold the company values and philosophy. If you are someone who is agile, energetic, creative, confident, self-driven, result-oriented and up for a demanding learning development journey, we’d like to meet you.

Summary of Responsibilities:

• Assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Human Resources Certification Manual are strictly adhered to.
• Assists the Guidance Team and Heads of Division/Department in identifying training needs within each department
• Prepare, finalize, submit the annual property training budget plan & CAPEX, and monitor an effective utilization
• Develop a strategic annual property training plan, deliver and monitor the implementation, and drive the company values and philosophy
• Conduct new employee orientation - training modules, and one-on-one orientation with expat employees – training modules
• Develops required training materials, training modules, and training sessions to fulfill hotel training needs.
• Produce training-related reports and ensure the training database is well-maintained and integrated with the Human Resources data system and management tools
• Monitors the performance of all Training Department Personnel, ensuring they are developed to their maximum potential and efficiency
• Lead the Annual Performance & Development Discussions in the hotel, supports Guidance Team and Heads of Division/Department in the departmental development goals
• Coordinates the compilation and review of the hotel's Departmental Operations Manuals and assists with the monitoring of departmental standards as defined in the Departmental Operations Manual
• Supervises the implementation of the hotel's cross-training programs
• Organize resort team building
• Organize certification program graduation
• Perform other duties that are assigned as necessary

• Minimum of 2 years of solid experience as a Learning Development Manager / Training Manager in a large 5-star luxury resort or a cluster role
• Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, well versed in establishing modules, is agile on working with dynamic targets to execute and review effectiveness
• Well-versed in the leadership assessment process and execution
• Eloquent in English communication in both written and spoken
• Ability to deliver effective training to a large number of audiences including at the Executive level
• Energetic, creative, and a role model to employees in standards, grooming, interaction, and communication
• Bachelor’s degree in Human Resources, Psychology, Teaching, or other relevant fields
• Willing to be placed in Bali or Labuan Bajo

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We pride ourselves on creating extraordinary guest experiences through our luxurious resorts and outstanding service.

We are seeking a talented Senior Frontend Engineer to join our dynamic team. In this role, you will utilize your expertise in HTML, CSS, and JavaScript to build and maintain world-class guest-facing and internal web applications. Your attention to detail and ability to create intuitive user experiences will be crucial in ensuring that every interaction with our digital platforms is seamless and engaging.

You'll be an integral part of our team, working closely with UX/UI designers, backend engineers, and product managers to translate design mockups into responsive and performant front-end code. Your role involves implementing features that enhance the functionality and user experience of our websites, as well as optimizing our web applications for speed, scalability, and efficiency. Whether it's a guest booking a luxurious stay or a staff member accessing essential tools, your work will touch every corner of our digital presence.

Key Responsibilities:

• Develop and maintain robust, user-friendly web applications.
• Optimize performance and ensure cross-browser compatibility across our web properties.
• Collaborate with UX/UI designers to create visually stunning and accessible interfaces.
• Work closely with backend engineers to integrate APIs and services.

Qualifications:

• 6+ years of experience in frontend development with a solid portfolio of projects.
• Proficiency in HTML, CSS, and JavaScript, with extensive experience in modern frameworks like React (Next.js, Gatsby.js) and Vue.js (Nuxt.js experience is a plus).
• Strong understanding of responsive design principles and mobile-first development.
• Demonstrated commitment to best practices in version control, thorough documentation, and rigorous testing.

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We are most probably one of the earliest adopters of LLM in hospitality in a production environment. Our ambition is to deploy and embed generative AI technologies into all aspects of our business - both towards guests as well as our team. We see strong potential in generative AI’s reasoning capabilities, and believe that the technology will help support our teams as we strive to provide the highest level of hospitality for our guests.

As a conversational AI engineer, you will be responsible for the following:

• Design, develop, and deploy conversational AI applications, such as chatbots and voice assistants, to assist guests and internal teams with inquiries, reservations, and personalized recommendations.
• Integrate conversational AI applications with our existing systems, such as reservation softwares, customer relationship management (CRM) tools, and property management systems (e.g., Opera).
• Collaborate with cross-functional teams, including guest experience, F&B, marketing, and operations, to identify opportunities for AI-driven solutions and implement them effectively.
• Research and stay up-to-date with the latest advancements in conversational AI, natural language processing (NLP), and machine learning to ensure our solutions remain innovative and competitive.
• Monitor and analyze the performance of conversational AI applications, making data-driven decisions to optimize their effectiveness and user experience.
• Ensure the security and privacy of guest data in compliance with relevant regulations and industry best practices.
• Provide technical support and training to team members on the use and maintenance of conversational AI applications.

• Proficiency in English with exceptional communication skills for effective prompt engineering.
• Extensive experience including deployment with OpenAI APIs, including the new Assistant API, as well as familiarity with open source models like LLama and Gemma.
• Strong passion for generative AI and language models, with a keen interest in continuous learning and application of new AI technologies.
• Experience with conversational AI frameworks such as LangChain or LlamaIndex is highly desirable.