Total 17 job vacancies by AYANA Hospitality

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Manager to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 4 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.

We are seeking an enthusiastic and experienced MICE & Wedding Experience Manager to lead our events team at AYANA BALI. As the Experience Manager, you will be responsible for overseeing the planning and execution of MICE and wedding events, ensuring that all experiences meet our high standards of excellence and create memorable moments for our guests.

Responsibilities

• Manage and coordinate all aspects of MICE and Wedding events from inception to execution.
• Develop and implement innovative event concepts that align with the brand's vision and values.
• Proactively target potential Wedding and MICE opportunities in various markets.
• Build and maintain strong relationships with clients, vendors, and stakeholders to ensure a seamless event experience.
• Conduct site inspections and presentations to showcase event spaces and services offered at AYANA BALI.
• Collaborate with the sales and marketing teams to drive revenue and maximize occupancy during events.

In this role, you will be instrumental in delivering consistently high levels of service while managing operational processes and budgets efficiently.

• Minimum 3 years of experience in event management within the luxury hospitality sector.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Exceptional communication, organizational, and leadership skills.
• Strong problem-solving abilities and a customer-centric approach.
• Experience with contract negotiation and budget management.
• Bachelor's degree in Hospitality Management, Event Management, or a related field is preferred.
• Fluent in English; proficiency in additional languages is a plus.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Demonstrates and communicates key drivers of guest satisfaction for the Ah Yat Abalone Seafood Restaurant
• Analyses service issues and identifies trends for the Ah Yat Abalone Seafood Restaurant
• Makes and executes the necessary decisions to keep the Ah Yat Abalone Seafood Restaurant moving forward toward achievement of goals
• Works with the hotel management team to develop an operational strategy that is aligned with the Ah Yat Abalone Seafood Restaurant business strategy and leads its execution
• Reviews the Ah Yat Abalone Seafood Restaurant reports and operations sales performance in accordance with the allocated budget
• Focuses on growing revenues and maximizes the financial performance of the department
• Coaches and supports operations the Ah Yat Abalone Seafood Restaurant team
• Communicates a clear and consistent message regarding the Ah Yat Abalone Seafood Restaurant goals to produce desired results
• Performs other duties, as assigned, to meet business needs
• Review guest feedback with the Ah Yat Abalone Seafood Restaurant team and verify that appropriate corrective action is taken
• Handles and oversees guest issues and complaints to establish engagement that differentiates guest experiences beyond extraordinary, and is highly regarded
• Stays visible and interfaces with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
• Be responsible for monitoring guest/other department requests with actions in operating departments in timely manner

• Only for Expatriate
• Minimum 3 years' experience in the same position in Chinese Restaurant
• Proven track of achieving targets, has strong organizational and time management skills
• Knowledge of the Chinese Restaurant trend that generates revenue to increase profitability

• Strong business acumen and operation strategy, wants to win attitude with excellent time management skills

• Strong leadership skills with an acute sense of good judgment
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Bachelor's degree in Hospitality, Sales & Marketing, or other relevant fields

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

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We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and manage various social media platforms, including Instagram, Facebook, Tiktok, and prioritize tasks effectively
• Create engaging content, write compelling copy, and produce visually appealing posts
• Create social media advertising, paid promotions, and campaign management
• Develop and implement social media strategies to increase brand awareness, engagement, and reach
• Conduct research and stay updated on industry trends to optimize social media efforts
• Plan and execute social media campaigns, including content creation, scheduling, and monitoring
• Monitor and analyze social media metrics, generate reports, and make data-driven recommendations
• Collaborate with the marketing team to integrate social media strategies into broader marketing campaigns.

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Experience managing social media platforms for business purposes

• Understanding of social media best practices, trends, and algorithm changes

• Knowledge of social media management tools and analytics platforms
• Creative mindset with the ability to develop engaging and innovative content
• Excellent organizational and time management skills

• Eloquent in English communication in both written and spoken

• Bachelor's degree in Marketing, Communications, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Overseeing both guest engagement and production for AYANA Farm operations
• Provide leadership to the Farm Team, fostering a positive work environment, and ensuring efficient and collaborative operations.
• Maintain and develop guest experiences, ensure implementation of guest experiences are followed correctly
• Maintain existing and develop new guest experiences and workshops, showcasing the farm's sustainability practices
• Run the day-to-day farm operations, and able to expertly lead media visit groups and VIP guests if requested
• Ensure AYANA Farm is integrated throughout the hotel
• Take ownership of the farm's financial performance, managing the P&L to achieve revenue targets and cost-effectiveness
• Develop and manage budgets for farm operations, carefully controlling expenses related to equipment, supplies, and labor
• Implement strategies to showcase AYANA Farm in various guest-facing areas, such as restaurants, signage, and promotional materials, guaranteeing that guests are not only aware of its existence but are also encouraged to book experiences and visit the farm
• Lead the planning and execution of crop production from land preparation to harvesting and delivering, ensuring sustainable farming practices are met.
• Work closely with the hotel's culinary teams to supply fresh, seasonal produce, ensuring quality standards are met

• Only for Indonesian Citizen
• Minimum 3 years of experience in farm management, in a sustainable and organic farming setting
• Proven Hospitality and agriculture experience is an advantage
• Strong knowledge of crop management, soil health, and sustainable agricultural practices
• Familiarity with budget management and cost control
• High proficiency in Microsoft Office and Google Suite (especially Excel and Sheets)
• Outgoing personality with excellent interpersonal and communication skills
• Driver’s license and can operate a buggy   
• Eloquent in English communication in both written and spoken
• Proven experience or Bachelor's degree in Agriculture, Horticulture, or other related fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Manage, create and design floral arrangements for various occasions and events

• Plan and budget flowers for high volume holidays including ordering, scheduling and delivering.
• Monitored special orders of floral displays, bouquet, wreaths, gifts, etc.
• Order and maintain inventory of fresh flowers, plants, and floral supplies
• Check and approve floral decorations, ensure products are aesthetically pleasing
• Come up with suggestions to enhance the event’s success with creative display
• Manage and oversee a team of florists, providing guidance and training as needed

• Source and negotiate with vendors and suppliers, select the best quality flowers and materials

• Ensure floral display in event is completed smoothly and step up to resolve any problems that might occur
• Ensure proper care and handling of flowers to maintain freshness and quality

• Maintain a clean and organized work area, ensure compliance with health and safety regulations

• Only for Indonesian Citizen

• Minimum 3 years of experience, with at least 1 year in a supervisory or managerial role in a luxury resort, or floristry. High-end floral shop is preferred
• Proven working experience with a portfolio
• Extensive knowledge of floral design, different flower types and arrangements
• Excellent artistic and creative skills
• Experience in a luxury resort or high-end floral shop is preferred
• Stay up-to-date with floral design trends and techniques
• Eloquent in English communication in both written and spoken
• Diploma degree

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Bar Manager to work with our Food & Beverages Rock Bar team at the finest 5-star luxury resort in Bali.

Responsibilities

• Assist the General Manager of Rock Bar in overseeing the day-to-day operations of Rock Bar AYANA.
• Coordinate communication between front of the house and back of the house staff.
• Ensure the inventory levels and calculate future needs in dining ware, equipment, and place orders, as needed.
• Keep detailed records of daily, weekly and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements

• Indonesian Citizen
• Minimum of 3 years experience in the same position in a large luxury resort.
• Experience in All Day Dining or Rooftop Restaurant is preferable
• Eloquent in English communication.
• Good communication and interpersonal skills.
• Has strong leadership skills, trains and develops team, and is a role model.
• Diploma in F&B division, Hotel Management, or other relevant fields. Bachelor's Degree is desirable.

We are looking for a Front Office Manager to manage our Front Office operation. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also manage all front desk activities, including calls, reservations and guests services. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our Front Office team provide professional and friendly service to our customers.

• Proven work experience as a Front Office Manager for minimum of 2 years or 4 years in a managerial role
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System and proficient in the use of Microsoft Office
• Excellent communication and good writing skills
• Effective Leadership skills, open minded, problem solver and organizational abilities

AYANA Midplaza Jakarta is seeking a highly motivated and experienced Reservation Manager to join our dynamic team. In this role, you will be responsible for overseeing all aspects of the reservation process and ensuring guest satisfaction. Your key responsibilities will include managing hotel inventory, cross selling and maximizing hotel occupancy and revenue, providing excellent customer service, and training and supervising reservation staff. You will work closely with other departments to ensure a smooth and efficient reservation process.

• Minimum 2 years of experience in a similar role
• Bachelor's degree in Hospitality or a related field
• Proficiency in hotel reservation systems (e.g. Opera)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in English and good writing skill

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Collaborate with curators and senior management to contribute to the development of the museum's overall exhibition strategy.
• Research and identify potential exhibitions that align with the museum's mission, audience interests, and strategic goals.
• Facilitate communication between curators and other museum departments to align exhibition plans with broader organizational objectives.
• Coordinate exhibition timelines, deadlines, and milestones, ensuring that all aspects of the exhibition process are executed efficiently and effectively.
• Conduct regular project meetings with cross-functional teams to address challenges, communicate updates, and ensure the smooth progression of exhibition projects.
• Develop and manage the exhibition budget, including cost estimation, financial forecasting, and expense tracking.
• Negotiate contracts with curators, artists, lenders, vendors, and contractors to ensure budgetary compliance and cost-effectiveness.
• Lead the design and planning of exhibition spaces, collaborating with curators, designers, and other relevant staff to create visually compelling exhibits.
• Oversee the installation process, ensuring that exhibitions are set up according to artistic and safety standards, and within established timelines.
• Provide clear and detailed briefs to exhibition designers, offering guidance on thematic elements, spatial considerations, and the integration of artistic and educational components.
• Troubleshoot and resolve any design-related issues that may arise during the exhibition planning and installation phases, maintaining a high standard of quality and aesthetic coherence.

• Bachelor’s degree in visual design, interior design, architecture or related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Experienced in interpreting curatorial vision into engaging exhibition experiences.
• Familiar with one or more key design tools, AutoCAD, adobe, 3ds Max.
• Knowledge of lighting design is preferred but not a must.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Proven experience of 5 years in exhibition management within a museum or cultural institution setting.
• Demonstrated success in coordinating and executing diverse and high-quality exhibitions.

Join our team and be part of the continued success of Bali's largest integrated resort.

We offer an exciting career opportunity at AYANA SAKA Museum for an individual with the following details:

Summary of Responsibilities:

• Oversee the creation of educational publications, ensuring content accuracy and alignment with the museum's educational objectives.

• Work closely with curators, educators, and guest experience teams to develop and deliver educational write-ups that align with the museum's objectives and resonate with diverse audiences. This includes extended captions, artists' stories, wall texts, visitor booklet, and audio script.

• Lead marketing initiatives to promote museum exhibitions and programs, utilizing both traditional and digital channels to maximize reach and impact.

• Collaborate with design and creative teams to produce compelling promotional materials that effectively communicate the museum's offerings and maintain the museum's brand presence.
• Develop and implement a robust social media strategy, managing various platforms to engage audiences, increase followership, and enhance the museum's online presence.
• Analyze social media metrics to measure the effectiveness of campaigns, and adapt strategies to optimize engagement and reach.
• Assist AYANA Public Relations to coordinate all public relations activities relevant for SAKA exhibition and programs.
• Assist in the preparation of media materials including press release, press statements, FAQs, and keynote presentations.

• Bachelor’s degree in communications, Public Relations, Marketing, or a related field.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Knowledge of the following languages is a plus: Chinese, Japanese and Korean.
• Able to craft compelling narratives, press releases, and marketing materials.
• Proficiency in managing social media platforms and leveraging them for brand promotion and engagement.
• Excellent communication skills to effectively convey ideas, expectations, and feedback.
• Build and maintain positive relationships with team members, stakeholders, and external partners.
• 5 years of relevant experience in communication preferably within the cultural or museum sector.
• Demonstrated success in developing and implementing comprehensive communication strategies.