Total 8 job vacancies by AYANA Hospitality

AYANA Hospitality is seeking a motivated and skilled Japanese Sales Manager to enhance our sales efforts in the Japanese market. In this role, you will be responsible for developing and executing sales strategies that align with our business goals while building and nurturing long-lasting relationships with clients.

Key Responsibilities:

• Develop and implement a strategic sales plan to penetrate the Japanese market and achieve sales targets.
• Identify new business opportunities through market research and networking.
• Establish and maintain strong relationships with clients and partners, ensuring excellent customer service.
• Negotiate contracts and close sales deals effectively.
• Conduct presentations and site visits to showcase our facilities and services.
• Monitor market trends and competitors' activities to identify opportunities for growth.
• Collaborate with internal teams to deliver exceptional service and meet customer expectations.

• Fluent in Japanese and English (additional languages are a plus).
• Minimum of 2-3 years of sales experience in the hospitality or travel industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong negotiation, presentation, and communication skills.
• Ability to build and maintain relationships with clients.
• Good understanding of the Japanese market and cultural nuances.
• Highly motivated, results-oriented, and able to work independently.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is looking for a dynamic and experienced F&B Manager to oversee our food and beverage operations. As the F&B Manager, you will play a crucial role in designing and implementing strategies to ensure an outstanding dining experience for our guests across all outlets. You will lead a talented team, maintain the highest standards of service quality, and work closely with the culinary team to create innovative and appealing beverage menus.

Responsibilities

• Manage and oversee all F&B operations within the hotel.
• Develop and implement strategies to drive revenue and exceed financial targets.
• Maintain high standards of food and beverage service and quality.
• Train and mentor staff to provide exceptional guest service.
• Monitor inventory levels, order supplies, and manage costs to optimize profitability.
• Ensure compliance with health and safety regulations.
• Create and implement promotional events to enhance guest experiences.

• Minimum of 4 years of experience in a management role within the food and beverage hotels.
• Bachelor's degree in Hospitality Management or related field.
• Strong leadership and organizational skills.
• Exceptional knowledge of food and beverage trends and best practices.
• Proficient in financial management, inventory control, and cost optimization.
• Excellent communication and interpersonal skills.
• Fluency in English; proficiency in additional languages is a plus.

TBA

Join AYANA Hospitality as a Loss Prevention Manager at our stunning AYANA Komodo resort, where you will play a crucial role in safeguarding our guests, staff, and resort assets. We are seeking a proactive and experienced individual who can implement comprehensive loss prevention strategies to combat theft, accidents, and other risks.

Responsibilities

• Maintain awareness of team schedules, activities, hotel facilities, operational hours, and emergency plans.
• Lead and supervise the team, ensuring adherence to job requirements, providing feedback, and maintaining high performance.
• Respond to and investigate incidents (e.g., theft, accidents), prepare reports, and communicate findings as necessary.
• Ensure immediate action is taken to address safety hazards and maintain a safe environment for guests and staff.
• Promote positive relationships, handle requests and complaints professionally, and manage security concerns related to both guests and employees.
• Ensure adherence to local regulations, hotel policies, and Loss Prevention procedures across all activities.
• Support the training and development of team members to improve their skills and ensure effective security operations.
• Collaborate with external agencies (e.g., police, fire department) and assist with special event security or emergency situations as needed.

• 5 years of experience in Loss Prevention Manager and/or safety, specifically in luxury resort or similar fields.
• Strong communication skills in English, with the ability to interact effectively with guests, staff, and external agencies.
• Leadership skills to guide a team, set clear goals, and ensure the execution of tasks and procedures.
• High level of initiative, attention to detail, and the ability to manage projects independently and meet deadlines.
• Proficiency in Microsoft Office, OPERA, and Loss Prevention-related software.
• Knowledge of local laws, investigation methods, fire safety protocols, and maintaining a criminal-free and good driving record.
• Preferably certified in Garda Pratama, Garda Madya, Garda Utama, along with relevant certifications such as CPR, First Aid, and Alcohol Awareness

The Quality Manager at Delonix Hotel by AYANA Hospitality plays a pivotal role in ensuring that our operations and services meet the highest quality standards. You will be responsible for developing, implementing, and monitoring quality control processes across all areas of the hotel to guarantee compliance with both corporate and international standards. If you have a keen eye for detail, a passion for excellence, and the ability to lead teams effectively, we invite you to join our dynamic environment where quality is at the forefront of everything we do.

Key Responsibilities:

• Establish and maintain effective quality management systems and processes.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze quality performance data, initiate corrective actions, and drive continuous improvement.
• Provide training and support to staff on quality standards and procedures.
• Collaborate with various departments to enhance service delivery and operational efficiency.
• Develop and implement quality improvement initiatives that align with business goals.
• Act as a point of contact for quality-related issues and customer feedback.
• Prepare reports and presentations for management reviews.
• Participate in the development of strategic quality objectives.
• Perform other related duties as assigned.

• At least 3 years of experience as a Quality Manager in a luxury hotel or similar environment.
• Strong understanding of quality management principles and methodologies, including Lean and Six Sigma.
• Excellent analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, in English.
• Proven ability to lead and motivate teams towards achieving quality goals.
• Familiarity with compliance requirements and audit processes.

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. A Master's Degree is a plus.
• Proficiency in quality management software and data analytics tools.
• Strong project management skills and ability to handle multiple tasks in a fast-paced environment.

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Position responsible for all the food and beverage operations, which includes all restaurant, beverage and room service operations.
• Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
• Develops and implements business plan for food and beverage.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and maintain a good relationship to guests within the Hotel, Apartment and Tenant. Supports the tracking and resolution of service issues.

• Hands-on experience with Hotel Management software (PMS)
• Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
• 1 or 2 years experience in similar position
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Willing to be placed in Karawang