Total 6 job vacancies by AYANA Hospitality

AYANA Hospitality is seeking a dynamic and results-oriented Learning & Development Manager for DELONIX Hotel Karawang. This key role focuses on enhancing the skills and knowledge of our team through innovative training programs tailored to our organizational objectives. The L&D Manager will work closely with various departments to assess development needs, design impactful training initiatives, and foster a learning culture that drives performance and employee engagement.

Key Responsibilities

• Create, implement, and maintain effective learning and development programs that align with company goals.
• Conduct training needs analysis to identify gaps and opportunities for development among staff.
• Facilitate engaging training sessions and workshops that cater to diverse learning styles.
• Monitor and evaluate the effectiveness of training programs, making necessary adjustments based on feedback and results.
• Champion a culture of continuous improvement and professional development throughout the organization.
• Support the onboarding process for new hires to ensure they are set up for success.
• Manage the training budget efficiently, ensuring resources are allocated effectively.
• Keep abreast of the latest trends and developments in the field of learning and development.

• A minimum of 5 years of experience in Learning & Development, preferably in the hospitality sector.
• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; a Master’s degree is advantageous.
• In-depth understanding of instructional design principles and adult learning theories.
• Experience with e-learning tools and platforms, as well as Learning Management Systems (LMS).
• Exceptional interpersonal and communication skills, with a knack for engaging individuals and teams.
• Strong analytical abilities to assess training effectiveness and drive continual improvement.
• Proven leadership skills with the ability to guide and develop a training team.
• Willingness to work in Karawang.

We are seeking a dynamic and experienced Chef de Cuisine for our All Day Dining restaurant at AYANA Midplaza, JAKARTA. In this key role, you will be responsible for overseeing all culinary operations, ensuring the highest standards of food quality and service, and creating a memorable dining experience for our guests.

Responsibilities:

• Lead the culinary team in the preparation and presentation of dishes that align with our brand standards.
• Develop and innovate menu items that cater to a diverse clientele while maintaining seasonal and local influences.
• Manage inventory, food costs, and kitchen budgets to optimize profitability.
• Ensure compliance with food safety and hygiene regulations.
• Collaborate with other departments to promote menu offerings and enhance guest experiences.
• Train, mentor, and supervise kitchen staff, fostering a positive and productive work environment.
• Interact with guests to gather feedback and improve dining experiences.
• Oversee kitchen operations during service to ensure smooth and efficient service delivery.

• Minimum of 3 years of experience in a culinary leadership role, preferably in a bustling All Day Dining environment.
• Strong knowledge of food preparation techniques and culinary trends.
• Proven ability to develop creative and delicious menu items.
• Excellent management skills with the ability to lead a diverse team.
• Experience in inventory management and cost control.
• Strong understanding of health and safety regulations in the kitchen.
• Ability to work effectively in high-pressure environments while maintaining quality standards.
• Degree in Culinary Arts or related field is preferred.

Join AYANA Hospitality as a Front Desk Supervisor at our prestigious AYANA Midplaza in Jakarta! In this key role, you will lead the front desk team to deliver an exceptional guest experience from the moment they arrive until they depart.

Your responsibilities will include overseeing front desk operations, managing guest check-ins and check-outs, addressing guest inquiries and complaints, and ensuring all front desk staff provide excellent service. Additionally, you will be responsible for training and mentoring team members and ensuring compliance with hotel policies and procedures.

If you are a passionate leader with a commitment to hospitality excellence and a knack for creating memorable experiences for our guests, we want to hear from you!

• Proven experience as a Front Desk Supervisor or similar role in hotel management
• Strong leadership and communication skills
• Familiarity with hotel management software, particularly OPERA
• Excellent problem-solving skills and the ability to work under pressure
• A degree in Hospitality Management or related field is preferred

Preventive Maintenance

• Perform scheduled preventive maintenance on all hotel equipment and systems.
• Inspect, troubleshoot, and repair HVAC, plumbing, electrical, and mechanical systems.
• Assist in maintaining fire protection systems and ensuring compliance with safety regulations.

Equipment Operation & Monitoring

• Operate and monitor building systems, such as Building Management Systems (BMS).
• Monitor energy and water usage to minimize wastage and manage costs.
• Ensure all systems operate efficiently and respond promptly to any malfunctions.

Repairs and Emergency Services

• Address guest room maintenance issues and other repair requests in a timely manner.
• Respond to emergency maintenance calls and perform necessary repairs to restore functionality.

Inspections and Reporting

• Conduct routine inspections of equipment and facilities as per checklist guidelines.
• Record and report any irregularities, maintenance requirements, or completed tasks.

Contractor and Vendor Supervision

• Monitor contractors and vendors to ensure their work does not disrupt hotel operations.
• Ensure all third-party work meets safety and quality standards.

Workplace Cleanliness and Organization

• Maintain cleanliness in all workshop and mechanical/equipment areas.
• Ensure tools and materials are stored properly and that adequate supplies are available.

Guest Service Support

• Address guest complaints regarding maintenance issues with professionalism and courtesy.
• Ensure all technical support enhances the guest experience.

Team Collaboration and Compliance

• Collaborate with the engineering team, attending daily briefings, meetings, and training sessions.
• Ensure adherence to hotel policies, including grooming, uniform standards, and safety protocols.

1. Minimum High School graduate with Electro Technician background
2. (2-3) years experience in mechanical & electrical equipment. Hotel & Hospitality experience is preferred
3. Strong technical skills in Mechanical & Electrical & HVAC system
4. Highly motivated and a team player
5. Able to trouble shooting for Kitchen Equipment
6. Able to handle shooting of HVAC equipment
7. Good Communication Skills – must be able to speak, read, write and understand the primary language(s) used in the workplace, ensuring good information flow
8. Legislation knowledge (building codes, fire safety and country standards)

The SAP Master Data and Quality Assurance Specialist is responsible for the management and integrity of master data within the SAP environment, including controlling Master Data Requests to ensure that data entries are not duplicated and meet completeness standards. This role involves standardizing master data naming conventions according to established standards and providing low-level support for simple issues, such as re-uploading Merchant Statement Report(MSR) and checking Account Statement data. Additionally, the specialist will update the AI Ayana Hospitality data, including user manuals, and strive to learn new aspects of daily SAP operations, such as understanding SAP and SAP Fiori Authorization. This role also includes maintaining a list of transactions for the Cash Journal, learning the Purchasing Flow to assist with operational issues, and providing training on new features to users to enhance their knowledge of SAP.

Key Responsibilities:

·       Master Data Management:

o   Oversee the creation, maintenance, and governance of master data (e.g., customer, vendor, material, and financial data) within the SAP system.

o   Develop and enforce data quality standards and data governance policies to ensure consistent and accurate master data.

o   Collaborate with business units to gather requirements and document data definitions, structures, and relationships.

·       Quality Assurance:

o   Establish and implement quality assurance processes to monitor data integrity across the SAP system and related applications.

o   Conduct regular data quality audits and assessments to identify and resolve data discrepancies or issues.

·       Process Improvement:

o   Identify opportunities for continuous improvement in master data management processes, tools, and techniques.

o   Work with IT and business teams to streamline data entry, data migration, and data cleansing activities.

o   Lead projects focused on data migration, transformation, and integration within SAP and other systems.

·       Documentation:

o   Maintain comprehensive documentation of master data processes, data quality standards, workflows, and data governance policies.

o   Ensure that all procedures are well documented and accessible for training and reference.

·       Training and Support:

o   Provide training and guidance to end-users on master data processes, tools, and best practices.

o   Act as a key point of contact for master data inquiries and provide low-level support in resolving data-related issues.

o   Collaborate with IT support teams to troubleshoot and resolve system issues related to master data.

·       Compliance and Documentation:

o   Ensure compliance with regulatory requirements and internal policies related to data management and quality.

o   Document data management procedures, workflows, and data lineage to maintain a clear understanding of data flow and usage.

o   Stay updated on industry standards and trends related to master data management and quality assurance

·        Bachelor's degree in Information Technology, Business administration or a related field

·        Proven experience as ERP user, preferably SAP. Strong understanding of Data Management principal and workflow.

·        Excellent analytical, problem solving and communication skills. 

·        Strong organizational skills and the ability to manage multiple priorities and projects effectively.

·        Minimum of 2 years experience as ERP user, preferably SAP

AYANA Hospitality is looking for a Sales Manager - Rooms for our AYANA Midplaza, JAKARTA location. As a Sales Manager - Rooms, you will be responsible for driving revenue through sales of hotel rooms. You will be tasked with building and maintaining relationships with clients to increase revenue and occupancy rates. You will work closely with the sales and marketing team to develop and execute sales strategies and identify potential business opportunities. This is an exciting opportunity for someone who is passionate about hospitality and sales.

Responsibilities

• Develop and maintain relationships with clients to increase revenue and occupancy rates.
• Develop and execute sales strategies to meet revenue targets.
• Identify and pursue potential business opportunities to increase revenue.
• Conduct site inspections, prepare proposals, negotiate contracts, and close deals.
• Work closely with the sales and marketing team to develop and execute sales and marketing plans.
• Stay current on industry trends and competitive activity in the local market.
• Attend trade shows and networking events to generate leads and build relationships.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 2-3 years of experience in hotel sales.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and negotiation skills.
• Strong customer service skills and ability to build and maintain relationships.
• Good understanding of the local market and industry trends.
• Ability to work independently and as part of a team.