Total 4 service operations manager job vacancies in Indonesia

This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

This role focused on leading revenue-focused projects, analyzing revenue performance metrics, and overseeing the implementation of revenue management tools and systems in over 150 hotels across the country. Key responsibilities include enhancing revenue generation, improving operational efficiency, and identifying trends and areas for improvement within the country's revenue performance.

A  leadership role that oversees the optimisation and automation of  Sales Operations and deployment across the Middle East, Africa, Asia Pacific (MEAPAC) region, reporting into SVP Sales. Will lead the region in the development and implementation of an automated and efficient  framework of sales processes, systems and deployment. Oversees the day to day operations of MEAPAC’s “Customer Concierge Desk”.  Coordinates and drives a results orientated sales culture  and aligns processes with Global Strategy and internal stakeholders. 

• Lead the properties’ effective operational and strategic directions within all departments to maximize revenue. 
• Ensure the service standards and procedures, and guest experience are well implemented.
• Ensure successful relationships with all stakeholders, including owning company, local authorities and surrounding communities.