Total 2 operations engineer job vacancies in Indonesia

Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach.  In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call as 3DNAs became the foundation and sets the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win. 

Job Summary

We are seeking a highly motivated and detail-oriented Product Operations Associate to join our crypto team. In this role, you will play a critical part in ensuring the seamless execution of product operations, including token listings and delistings, withdrawal fee and limit management, and cross-functional coordination. You will work closely with various stakeholders to improve operational efficiency, maintain compliance, and enhance the user experience.

Job Description

Token Listing and Delisting

• Oversee the end-to-end process of token listings and delistings, ensuring smooth integration and compliance with business and regulatory requirements.
• Configure trading pairs, test wallet functions, and monitor post-listing performance, recommending delisting when necessary.

Withdrawal Limit and Fee Monitoring

• Adjust withdrawal fees based on blockchain network conditions and benchmark against competitors to maintain market competitiveness.
• Address and resolve issues affecting withdrawal speed in coordination with relevant teams.

Operational Process Improvement

• Develop and refine Standard Operating Procedures to optimize operational workflows.
• Identify bottlenecks and implement process improvements for enhanced efficiency.

Cross-Functional Coordination

• Work with engineering, compliance, marketing, and support teams to ensure alignment on goals and smooth execution of product launches and updates.
• Manage dependencies, address escalated issues, and support promotional activities for token operations.

• Bachelor’s degree in business, finance, computer science, or a related field.

• 1-3 years of experience in operations, project management, or product management, preferably in the crypto, fintech, or tech industries.
• Strong analytical skills with proficiency in tools like Google Sheets, and constructing data queries using data visualization tools.
• Excellent organizational, communication, and problem-solving skills.
• Familiarity with cryptocurrency trading systems, blockchain technology, and financial operations.
• Ability to collaborate with cross-functional teams and manage multiple tasks in a fast-paced environment.
• Detail-oriented with a commitment to delivering high-quality results.
• Proactive mindset with a willingness to embrace challenges and learn new skills.
• Demonstrate a strong passion for the cryptocurrency industry

As an Infrastructure Engineer at Ajaib, you will be responsible for designing, implementing, and maintaining the underlying infrastructure that supports our development and production environments. You will work closely with cross-functional teams to ensure the availability, reliability, scalability, and security of our systems.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities:

• Designing and deploying enterprise-level hardware and software systems that support the organization’s operations.
• Create designs of network infrastructure in the company.
• Assist with planning and implementation of system and network integration.
• Developing disaster recovery plans and procedures in conjunction with other IT professionals
• Assessing current systems to secure best practices and balance by complying with regulatory.
• Managing broad area virtual private networks (VPNs), fixing network and connectivity issues, and ensuring sufficient network redundancy.
• Understanding system administration and how network, hardware and technologies work.
• Administering automated workflow tools (i.e., Ansible, Jenkins and Terraform) and server visualization technologies (i.e., VMware, Proxmox).
• Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
• Optimizing performance of databases, networks, applications, servers and storage.
• Serving as configuration managers to create, apply, and enforce processes for promoting all infrastructure components from the development environment to the testing, demonstrating, and generating environments.
• Installing components on networks and servers and ensuring they work in tandem and can be executed without compilation errors in various platforms and environments.
• Managing the host environment to ensure proper tuning and sufficient capacity (including web server, proxy server, database servers, VMWare, Cisco, Juniper, SAN, servers).

• Bachelor's degree in Computer Science, Engineering, or related field.
• At least 3 years of experience as an Infrastructure Engineer or similar role.
• Strong knowledge of infrastructure-as-code concepts and tools (e.g., Terraform, Ansible, CloudFormation).
• Experience with cloud platforms like AWS, Azure, or GCP.
• Proficient in scripting languages like Bash, Python, or PowerShell.
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Solid understanding of networking protocols, security principles, and best practices.
• Knowledge of monitoring and alerting systems (e.g., Prometheus, Grafana, ELK Stack).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.

Join us as we make magic happen to increase Indonesia’s financial inclusion!