Total 8 job vacancies by Amartha

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

You will be working with two awesome teams: the Supply Team and the Retention Team. Get ready to dive into the PPOB industry and learn all about Indonesia’s agent network. You’ll get hands-on experience with the products we sell and help create exciting promos and programs that drive up transactions and volume.

What You’ll Be Doing :

Here’s what your day-to-day might look like

• Helping set the right pricing for our products
• Brainstorming and executing cool promo strategies
• Assisting with CRM strategies to keep our customers engaged
• Digging into data for deep analysis and insights
• (Optional) Heading out into the field for research

• Need some one ambitious, curious, and ready to roll up their sleeves
• Ideally, you’re:-Super eager to learn and grow
• Comfortable with copy writing and know how to craft a good message
• A whiz at Excel/spread sheets and love working with data
• Meticulous and detail oriented, because the little things matter
• Already have internship experience under your belt (bonus points!)

Regional People Partner responsibilities include supervising local HR teams and implementing company policies. To be successful in this role, you should have a solid understanding of labor regulations and experience as a human resources generalist. This position will be responsible for the Sumatera Utara region and requires high mobility.

Job Description:

• Fulfill Manpower Planning (MPP) requirements in the branch to support the achievement of branch work targets.
• Process all employee-related administrative tasks in the branch in accordance with applicable regulations, minimizing the risk of irregularities.
• Conduct socialization and implement all People and Culture programs within the assigned branches to support the achievement of Regional People Partner targets.
• Manage and resolve employee relations issues through effective, thorough, and objective investigations.
• Collaborate with management and employees to improve working relationships, boost morale, and enhance productivity and retention.

• Bachelor’s degree in Human Resources Management, Law, or a related field
• Proven work experience as a Regional HR or in a similar role
• Strong understanding of full-cycle recruiting processes
• In-depth knowledge of labor regulations
• Excellent verbal and written communication skills
• Preferably based in Sumatera Utara

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di area Mataram

• Penghasilan tetap dan insentif
• Asuransi Kendaraan
• Motorcycle Service Allowance
• Bantuan pernikahan dan melahirkan
• Asuransi Kesehatan
• Benefit Umroh
• Flexibel benefit
• Bonus tahunan

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

Amartha is actively expanding its digital risk management team as part of our strategic focus on digital transformation in 2025. We are looking to strengthen our capabilities in managing digital lending risks to support our growing portfolio of digital financial products. To this end, we are currently seeking a highly skilled Senior Digital and Embedded Lending Risk Lead to join our team. This role will play a critical part in shaping and overseeing the risk management strategies for our digital lending platforms, ensuring that we continue to provide secure and effective financial solutions to our customers while mitigating potential risks in a rapidly evolving digital landscape.

Responsibilities

• Develop and maintain credit risk policies and frameworks for digital lending products and/or embedded finance products.
• Analyze credit data and customer profiles to define lending thresholds, risk tolerance, and approval criteria.
• Establish exposure limits-based analysis for partners.
• Propose risk-adjusted pricing strategies based on customer risk profiles.
• Monitor portfolio performance and loan repayment trends to adjust risk policies and mitigate potential losses. 
• Collaborate with data science teams to continuously improve risk scoring models and decision engines.
• Partner with product, business, operation, collection etc to align credit policies with business growth strategies and customer needs. 
• Prepare reports and presentations on portfolio health and risk exposure for stakeholders
• Drive innovation in credit risk assessment methods, particularly using alternative data sources and digital-first strategies.
• Monitor changes in regulatory environments and adjust policies to maintain compliance with evolving legal frameworks.

• Bachelor’s degree in Finance, Economics, Engineering, Business Administration, or a related field are a plus.
• 5+ years experience in credit risk management, policy development, or risk analysis, ideally within digital lending, banking, leasing (multifinance) and fintech.
• Strong understanding of credit underwriting and portfolio management.
• Experience working within the embedded finance space/ managing risk in partnership with third-party platforms
• Excellent communication and collaboration skills with the ability to work across teams and external partners
• Familiarity with digital lending platforms, credit technology, and alternative lending models is a plus.      

We are looking for a creative and data-driven Brand Strategist to define, execute, and elevate our brand identity and market positioning. This role focuses on increasing brand awareness, crafting impactful narratives, and delivering cohesive messaging across all channels to inspire and engage our target audience in Indonesia.

Responsibilities

• Develop and implement a brand strategy aligned with the company’s mission and goals.
• Analyze market trends, customer insights, and competitors to identify growth opportunities.
• Ensure brand consistency across all channels, including tone, voice, and visuals.
• Track brand performance (awareness, sentiment, engagement) and adjust strategies as needed.
• Lead and execute brand campaigns to drive awareness and engagement.
• Work with cross-functional teams to ensure brand alignment across all initiatives.
• Create content that supports campaigns and business goals, ensuring it reflects the brand’s voice.

• Bachelor’s degree in Marketing, Communications, Business, or a related field. preferably 
• 3–5 years of experience in brand strategy or marketing, in Fintech, Financial Service, or Tech Company.
• Proven expertise in building and managing brand strategies for B2B or B2C segments.
• Strong analytical skills and the ability to translate data into actionable insights.
• Excellent storytelling and communication skills.
• Creativity and a strong eye for detail in crafting compelling brand narratives.
• Ability to manage multiple projects and meet tight deadlines

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

Amartha is actively expanding its digital risk management team as part of our strategic focus on digital transformation in 2025. We are looking to strengthen our capabilities in managing digital lending risks to support our growing portfolio of digital financial products. To this end, we are currently seeking a highly skilled E-Money and Digital Delivery Risk Lead to join our team. This role will play a critical part in shaping and overseeing the risk management strategies for our digital lending platforms, ensuring that we continue to provide secure and effective financial solutions to our customers while mitigating potential risks in a rapidly evolving digital landscape.

Responsibilities

• Design and implement a risk management framework for e-money services aimed at Amartha Link agents, focusing on operational, fraud and credit risks.
• Implement controls specific to the Amartha Link agents, including transaction limit, fraud detection system, and secure onboarding process. 
• Assess risk associated with e-money usage by Amartha Link agents, particularly around high-volume, low-volume transactions, cross-border payments, cash flow fluctuations, and account-take over.
• Collaborate with data science teams to develop Amartha Link agents-specific risk scoring models and fraud detection algorithms. 
• Work closely with product, tech, business, operations teams to ensure risk controls are integrated into e-money products and services for Amartha Link agents.
• Prepare reports and presentations to stakeholders on the performance and risk exposure of e-money and agents services.
• Ensure compliance with regulatory requirements and stay informed of changes in regulatory policies.

• 5+ years’ experience in risk management, preferably within e-money, digital payments, fintech, or MSME banking service.
• Experience working with MSME users/ segments, with a deep understanding of the financial needs and risks associated to this segment. 
• Proven track record in managing risks related with digital financial services, including fraud detection, transactions monitoring. 
• Excellent communication and collaboration skills with the ability to work across teams and external partners
• Strong understanding of regulatory frameworks and compliance requirements related to e-money services.

About the role: 

As an IT Audit Lead, you will get a chance to help Amartha on implementing IT Internal Audit activities and demonstrate your keen ability to identify the root cause of the problem. You will work alongside the other internal audit team, risk division, and monitor Amartha’s operational activities to deliver  improvement of business process quality of Amartha. 

Responsibilities: 

• Ensure IT Internal Audit plan is executed properly and sufficient audit evidence and/or documentation is  obtained to support audit findings. 
• Collect and analyze data to detect anomaly transactions, deficient controls, duplicated effort,  extravagance, fraud, or non-compliance with laws, regulations, and management policies.
• Implement systems and procedures related to the IT audit process
• Demonstrate the ability to identify the root cause of audit process. 
• Prepare audit working papers in complete, systematic, and timely manner and ensure those are  documented in accordance with professional standards. 
• Prepare a detailed IT audit report. 
• Providing insightful recommendations to minimize or eliminate risks to shareholders.
• Monitor open issues and ensure implementations of recommended internal control measures.
• Conduct advisory services process improvement to the business cluster and produce its report.
• Maintain good relations with the Auditee and third counterparts during the implementation of internal  audit assignment.

• A degree in Technology or Business, such as Information Technology, Information Systems, or Computer Science, from a reputable university.
• Over 6 years of experience in auditing IT controls, including General IT Controls, Application Controls, and Security Controls in similar industries.
• Experience with Internal Control over Information Security Management (ISMS), including ISO 27001 reviews, Cyber Security, and IT regulatory compliance.
• Strong technical knowledge in IT and Information Security reviews, with relevant certifications (CISA, CRISC, ISO27001 lead auditor/implementor) as a plus.
• Familiarity with IT governance and risk frameworks like COBIT, ITIL, TOGAF, and ISO 31000.
• Knowledge of internal auditing, risk management, and business continuity.
• Ability to handle multiple projects, take initiative, and be proactive.
• High integrity, quick learner, agile, honest, team-oriented, detail-focused.
• Strong analytical, problem-solving, and root cause analysis skills.
• Good project management experience in system development.
• Excellent written and verbal communication skills

Amartha is a dynamic and innovative technology company dedicated to empowering grassroots communities through inclusive digital financial services. Beyond that, we are committed to shaping the future of digital talent in Indonesia.

This year, we are proud to introduce the A-Game Engineering Series, an intensive three-month program designed for individuals passionate about software development and programming.

Participants in the A-Game Engineering Series will gain hands-on experience working on high-impact projects, enhance their skills through tailored mentoring and learning programs, and gain valuable exposure to thriving technology companies.

Take the leap—join the A-Game Engineering Series today! Create a brighter future for tomorrow!

• Final-year student or Bachelor’s degree holder in STEM majors.
• Passionate about pursuing a career in software development and programming.
• Have a basic knowledge of coding and fundamental computer science.
• Ready to commit to a 3-month program (February - May) to participate offline at Amartha Village in the bootcamp and project.

• Get a monthly allowance.
• Learn from top tech leaders.
• Work on impactful projects.
• Grow with professional development.
• Enjoy fun events and activities.
• Make a difference for communities.
• Chance for a full-time job after the program!