Total 25 job vacancies by Cermati.com

• Melakukan penagihan kepada nasabah melalui Telepon
• Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
• Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
• Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
• Memiliki inisiatif untuk melakukan strategi penagihan
• Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
• Mampu untuk mencapai KPI pribadi dan tim
• Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader 

• Collect, review, and maintain data of refund of WHT Art 23 from Merchants
• Input refund payment to Midtrans
• Collect and maintain data of prepaid WHT Art 23 for CFG

• Selling advertising and solutions by establishing partnerships and develop relationships with leasing companies in Indonesia. 
• Maintaining relationship with clients by providing support, information, and guidance 
• Making sales plan and implementation. 
• Finding contacts of prospective clients through means of telephone, email, face to face cold calling, direct mail, and networking.
• Presenting product information to clients. 
• Preparing reports by collecting, analyzing, and summarising campaign result information.

• Mengunjungi debitur dan melakukan pengiriman Surat Peringatan (SP) dalam masa tunggakan > 20 hari untuk melakukan validasi kondisi, analisa dan penagihan pembayaran kewajiban debitor yang belum diselesaikan.
• Menegosiasikan opsi pembayaran yang sesuai kepada nasabah
• Memonitor janji bayar debitur sesuai dengan masa tunggakan dan menagih kembali sesuai janji bayar.
• Menganalisa hasil penanganan dan melakukan tindakan sesuai dengan ruang lingkup/wilayah kerjanya dan apabila diperlukan.
• Mencari keberadaan pelanggan apabila tidak dapat ditemui baik di rumah maupun kantor
• Memastikan semua data pelanggan benar termasuk nomor telepon dan alamat
• Melaporkan dan mendiskusikan dengan atasan mengenai hasil kunjungan/penanganan. Membuat catatan atas setiap aktivitas penagihan ke dalam collection system.
• Melakukan koordinasi dengan pihak internal collection maupun unit terkait sehubungan dengan penanganan debitor 

• Conduct information collection charge of business investigation auditing.
• Responsible for security and investigation related data collection or others.
• Analyze evidence reports and solving cases.
• Conduct with photograph and audio surveillance.
• Develop reports and providing evidence.
• Liaise with superior for day to day cases

Job purpose

• As part of Credit Risk Team to minimize risk, detect and prevent fraud

Duties and responsibilities

• Manage and responsible for the overall Anti-fraud & investigation Process
• Liaise with Superior (Head of Credit Ops)
• Responsible to maintain daily and weekly report
• Develops fraud model prevention initiatives
• Recovers fraud losses
• Coordinate collaborations with other departments.
• Monitoring and developing team performance and coaching if needed

• Develop Enterprise Risk Management Framework, Policy, Procedures and all relevant documents to ensure the Company operates within the OJK requirements and risk policies.
• Identify gaps in the implementation against regulations, standardized methodology and/ or best practice and plan for practicable improvements.
• Drive an effective implementation of Enterprise Risk Management, across the Company, in line with Group and Regulatory Governance Framework principle and Policy.
• Manage risk management programs for multiple domain, i.e. multi finance, P2P Lending, and insurance broker.
• Lead the risk reporting preparation to ensure delivery of accurate, timely, and good quality reports, as required by Group and Regulator.
• Communicate findings and insights to various stakeholders, including senior management and related departments for timely risk mitigation.

• Monthly reconciliation of merchant sales data and brand sales data for merchant incentive or merchant/ brand subsidies
• Communicating with merchant/ brand in order to match reconciliation data
• Monitoring incoming merchant invoices until payment by finance department for merchant incentive
• Request invoice to Finance Dept and monitoring payment for merchant/brand subsidies
• Internal circulation for Agreements or Commitment Letters
• Documentation, filling, and distribution of agreements or commitment letters

• Plan, think and design how user interact with our product (Start from wireframing into high fidelity mockup design) 
• Design elements & assets based on thorough understanding of the users 
• Create design accross multiples devices standard (Desktop, Android, iOS)

• Filing and scanning legal documents (agreements, letters, licenses etc
• Make a summary of legal documents (agreements, deed, etc)
• Assist daily operations of the legal team

• Melakukan audit internal ke tempat-tempat yang sudah ditentukan.
• Melakukan audit berdasarkan metode yang ditentukan.
• Membuat laporan hasil audit dan dikirim secara online.
• Waktu kerja fleksibel (diutamakan Senin-Jumat).
• Mengikuti Briefing mingguan secara Online
• Area jangkauan kerja Bali

• Create detailed, comprehensive and well-structured test plans and test cases.
• Perform all types of testing to ensure overall quality of the Product like user interface testing, functionality testing, regression testing, integration testing, etc.
• Create & manage bug reports and communicate with the team
• Collaborate with Engineering, UI/UX, Infrastructure and Product Management teams.
• Be an active part of analysis, design and planning activities.
• Be an enthusiastic advocate for good Agile practices.
• Eager to learn and grow as a professional.

1. Melakukan Stock Opname pada fixed asset Laptop, Sarana Pendukung, Gadget, dan Jarkom IT
2. Melakukan pelacakan aset dan inventaris di semua site setelah proses annual Stock Opname
3. Monitoring pencatatan Asset di Jira Asset Management (Movement, Disposal, New Asset) serta update di Jira Asset Management setelah proses annual Stock Opname
4. Menyiapkan dokumen pendukung untuk disposal aset (Berita Acara Penjualan, Berita Acara Pemusnahan, dan Fixed Asset Disposal Form)
5. Mengidentifikasi dan menyusun e-katalog untuk fixed asset sarana pendukung

• Prepare Form Serah Terima Aset (STA) and Form Pengembalian Aset, and make sure the form is signed back by the employee.
• Coordinate with IT in preparing new joiner's laptop.
• Manage and ensure availability of employee work equipment before joining date, latest H-1 (laptop, headset, keyboard, mouse and monitor).
• Updating laptop and seat mapping allocation.
• Assist with new joiner's need (related with GA).
• Creating QCF (Quality Comparison Form) and proposing to the Office Manager for approval.
• Create PO and coordinate with vendors for goods delivery or visit schedule.
• Updating Summary of Fixed Asset and informing GA Supervisor to purchase goods.
• Record and report Petty Cash in weekly basis, Cash Advance settlement and receiving invoices.
• Labelling barcodes for every new asset.
• Taking out barcodes for assets which are obsolete, broken or lost.

• Prepare and analyze monthly financial reports (PL Report, Balance Sheet & CF Report).
• Check all tax filings, tax reports and tax payments are submitted accurately and on time.
• Supervise tax planning in accordance with accounting rules, applicable tax regulations and legislation, and carry out updates on tax payments and reporting if there are material changes, so that they are in accordance with Budget Tax Planning.
• Check and analyze financial reports and Periodic Tax Returns every month and ensure the accuracy of financial reports and completion on time.
• Providing documents required during the audit of financial reports, supervising the implementation of storage of accounting files and documents by documenting, codifying and implementing orderly administration of accounting documents.
• Providing tax documents required during audits, and supervising the storage of tax files and documents by documenting, codifying and implementing orderly administration of tax documents
• Identify and mitigate tax risks on transactions
• Update related international tax & tax regulations

• Manage and optimize various owned media marketing channel (newsletter, app push, etc)
• Track and optimize all digital marketing metrics
• Monitor, evaluate, and analyze marketing data to uncover actionable insights and drive marketing decisions.
• Identify trends and actively conduct research and experiments to improve overall campaign performance.
• Run A/B tests and analyze results
• Coordinates with internal team and external digital marketing vendors to ensure the expectations are delivered as well as continuous improvement

• In charge of creating partnerships with E-Commerce that can benefit Cermati for insurance products
• Have a deep understanding of both micro insurance product and the partners' product in order to create a successful partnership
• Prepare an interesting and accurate customised presentation to be presented to potential partners
• Keep a great ongoing relationships with current partners and offer new ways to grow the partnership
• Identify potential opportunities, create innovative strategies, and implement them
• Researching ways to increase the value of our products for our clients be it missing features, improvements, client feedback,etc
• Collaborate with the product team to create an effective strategy

• Maintain good relationship with SME offline merchant who using Merchant Apps.
• Responsible for sales target in their area
• Provide training Merchant Apps to store staff
• Ensure placement POP material promotion in store
• Do promotion socialization program to store staff
• Handling Bekasi Kabupaten dan Cikarang area

• Maintaining existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new Employee Benefit accounts
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain account existing database, include client relationships and provide oversight to account activity.
• Look for opportunities to grow business from existing clients by offering other products of EB
• Manage renewal process with existing clients and ensure all internal procedures are compiled during the renewal process.
• Provide insurance consultancy services to the client and add value to clients
• Collab with EB team (claim, placement, finance, etc) in targeted accounts, ultimately accountable for success.
• Build value client oriented, manage client complaints, solve every problem may arise, do discussion with internal & external team
• Help to monitoring aftersales / servicing to all accounts internal & external

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support

• Providing existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new General Insurance business accounts.
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain client relationships and provide oversight to account activity.
• Working closely with insurance partner for handling client claim settlement

• Responsible for creating SEO-friendly content and managing its publications throughout multiple websites.
• Optimize multiple website contents for on-page optimization and staying up to date in quality.
• Conduct keyword research using various marketing tools (Google Keyword Planner, Moz, Ahrefs,  etc) for content optimization.
• Implement strategies for link building and manage incoming backlinks to build online presence.
• Track SEO related metrics such as organic traffic, keyword rank, conversion rates, etc using Google Analytics or similar tools.
• Perform competitor analysis to identify content gaps and other improvements related to content creation or website development.
• Analyze various websites and social media pages to make recommendations for SEO related improvements.
• Coordinate and work together with design, content, product, and developers to manage SEO related projects
• Stay up-to date with newest SEO, social media, digital marketing trends, and practices that are constantly changing.

• Supporting the overall brand communication strategy
• Planning, developing, and implementing all PR activities & strategies
• Media monitoring & maintain the relationship with media online and offline
• Writing press release and other communications to promote brand
• Good in public speaking

• Conduct training for sales promoters both for hard and soft skills
• Monitoring performance of sales promoters
• Audit sales promoters competency

• Manage prospecting activity to meet and build relationships with prospective sales partners to grow sales. Acquisition and developing new merchants like promotion activities with principles and retail collaboration. 

• Handling promotional system in store, marketing program and sales analytics

• Design, prepare and manage marketing and other promotion activities including promotional material to support marketing activity and grow sales in the company. 

• Actively assess and evaluate sales results in regular sales & marketing meetings, including: providing data and feedback on current market trends. 

• Propose activities or actions that will improve the sales performance 

• Manage sales performance of key accounts portfolio. 

• Sales performance for consumer financing business, develop, & planning merchant also penetrate market for traditional and modern and create strategy and planning - Developing and sustaining solid relationships with key clients that bring in the most income for the company.

• Addressing and resolving key clients' complaints. 

• Acting as the main point of contact between key clients and internal teams.