Total 3 technical support job vacancies in Indonesia

• Maintaining and monitoring the entire application process, channel performance, and approval rate

• Working closely with various stakeholders, such as Sales, Operations, and the Credit Team, to develop and implement initiatives that enhance the acquisition process
• Assisting in the development of credit-related policies and regulations
• Supervising and actively participating in the creation of reports, documents, and communication efforts related to new or updated policies and regulations

• Candidates are required to have a minimum of a Bachelor's Degree from a reputable university.
• At least 1 year of experience in a related field is necessary, preferably in the Banking/Multifinance/Financial Company sector.
• Strong analytical skills, self-motivation, good communication, and interpersonal skills are important qualifications.
• Knowledge and understanding of IKNB regulations is a must.

This position is for the Technical Architect role in Moladin. The role of a Technical Architect is highly autonomous and independent. As a Technical Architect, you will be responsible for solving complex projects and driving all technology advancements, standardization, best practices, and stability for Moladin's existing and upcoming technology.

Responsibilities

• Design, develop, and take ownership of cutting-edge solutions to maximize system performance, scalability, and throughput.
• Propose and implement software engineering best practices for Moladin's engineers to follow.
• Collaborate closely with Tech Managers and Program Managers to achieve Tech OKR (Objectives and Key Results).
• Work closely with DevOps to enhance Moladin's end-to-end development process, including automation and continuous integration/continuous deployment (CI/CD).
• Nurture the technical skills of engineers through mentoring and organizing regular knowledge-sharing sessions.
• Actively participate in the hiring process by defining competency requirements, screening candidates, and creating interview questions.
• Propose ideas and contribute to engineering initiatives aimed at improving system performance, quality, and availability.
• Create comprehensive documentation for highly complex initiatives and ensure the successful execution of deliverables.
• Collaborate with QA to establish testing best practices, such as integration testing and acceptance testing.
• Be technology and language agnostic, and guide teams on adopting new tech stacks.
• Think pragmatically, be open-minded, and actively give constructive feedback to your peers and counterparts.

• Bachelor/Master/PhD in Computer Science, Engineering, or a related field.

• Minimum of 7 years of experience in the software development industry, with a specialization in backend development and a solid understanding of frontend and mobile technologies.
• Proven experience in building scalable backend applications/services from the ground up
• Strong expertise in Golang or NodeJS technology ecosystems
• Deep knowledge of various database systems, including relational and non-relational/NoSQL
• Familiarity with messaging technologies such as Apache Kafka, SQS/SNS, and RabbitMQ
• Advanced knowledge in monitoring, tracing, alerting, and logging of backend services using common tools such as Grafana, Datadog, New Relic, etc
• Familiarity with containerization and cloud infrastructure in AWS or GCP
• Good understanding of Agile methodologies and proficiency in project management tools such as JIRA
• Expertise in microservice best practices and design patterns is essential
• Experience in implementing software development methodologies such as TDD/ATDD/BDD/DDD
• Strong communication skills for effectively conveying ideas and influencing people
• Prior experience in the financial services industry is preferred

• Provide support for managing and organizing project activities, including planning and scheduling.
• Collaborate with various departments, such as technology and product, to enhance coordination efforts.
• Develop and manage crucial project documents and reports.
• Assist in the implementation and utilization of project management tools.
• Oversee project timelines and ensure deliverables meet established quality standards.
• Actively participate in problem-solving and risk management initiatives.
• Support the tracking of project progress and contribute to regular reporting efforts.

• Open to final-year students and recent graduates with 1-2 years of relevant experience.
• Educational background in Computer Science, Engineering or Business Administration with a focus on Information Systems, or a related field.
• Previous internship experience in a technical role (e.g., software development, QA) or project management is a plus.
• Familiarity with Agile methodologies.
• Proficiency in the use of spreadsheet applications (such as Microsoft Excel or similar software) and other Microsoft Office tools.
• Strong organizational and analytical skills.