Total 2 site clerk job vacancies in Indonesia

Some of your duties will include:

·        Manage and protect the reputation of the company.

·        Understand the company's health benefits, insurance policies, and referral system.

·        Reading procedures, flow process, and guidelines, including regulations & best practices, to ensure that clinic operations & site health programs meet the qualities of the COMPANY expectations

·        Consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPIs.

·        Liaise with other departments and sections, including external parties, e.g., hospitals and insurance companies, to ensure the proper site referral system.

·        Coordinate, supervise, monitor, and maintain ongoing tracking and appropriate documentation on all steps of the referral process.

·        Receive visiting employees/dependents and provide them with necessary assistance.

·        Discuss with the referral patient by email, telephone, WhatsApp, face-to-face, or other applicable recognized media by the company and provide information.

·        Provides information on the claim process, policy changes, benefits, and payment modes/methods

·        Maintain strong clientele relationships with employees and dependents.

·        Take calls from patients and in charge of offering necessary assistance to employees and dependents.

·        Analyze employees' and dependents' complaints, communicate, escalate, and communicate.

·        Record all conversations with patients, including details of inquiries or complaints (managing database) and action steps.

·        Recommending any necessary adjustments and changes in all business flow processes, including procedures & guideline

·        Keep accurate documentation, perform analysis (including maintaining the available database) & create a report for the medical advisor.

Assist health advisor/manager in monitoring the quality aspects of a site referral program.

Some of your duties will include:

·        Responsible maintain fire protection equipment in Port Site area that consist of camp, offices, mess hall, sport-recreational facilities, fuel storage tanks, power plant, filter plant, ship loading, jetties, hangar, electrical rooms, transformers, warehouse, and laydowns.

·        To manage company objectives and all applicable regulation and standard obligations for Fire Protection, with reporting, compliance, and other statutory requirements.

·        To be accountable for the execution of plans in each of these functions and responsible for preventive maintenance.

·        To ensure inspection, test, and preventive maintenance procedures conducted by subordinates are done according to applied standard.

·        To conduct coordination Fire Protection Preventive Maintenance activities with related stakeholders and other F&S Respective Sections

·        To communicate & coordinate with safety & Fire Emergency Services during inspection, test, and preventive maintenance activities to assure all Fire Protection System are functional properly.

·        Maintain the performance and quality of fire protection equipment according to standards without neglect the building architecture based on company’s commercial building regulations.

·        Conduct Building Fire Protection Equipment Inspection, Test & Preventive Maintenance on townsite area.

·        Systems that include in Inspection, Test & Preventive maintenance are Portable Fire Extinguisher, Smoke Alarm, Fire Alarm System, Aspirating Smoke Detection System, Water Based Fire Protection System , Gas Fire Suppression System, Fire Pump.

·        Coordinate with Corrective maintenance team for Fire Protection equipment impairment or break down.

·        Coordinate with planner to ensure all Preventive maintenance requirements are well prepared.