The Project Field Officer works to ensure the (quality of the) service delivery to the client or user community. Executes the local delivery of the project conform advice given by the advisor(s)/ project manager and conform SNV procedures and guidelines, making sure timelines and project standards are met. Anticipates on delivery challenges to ensure service and delivery continuity.
Key Responsibilities
Service and process delivery
- Delivers Gender and Women Economic Empowerment annual work plan according to the agreed timeline and budget plan
- In coordination and consultation with the Project Manager and GESI Advisor, guides and trains Village Facilitators to deliver activities at the village level
- Ensures Village Facilitators activities’ quality and consistency with SNV’s values and policies
- Identifies opportunities, challenges, and bottlenecks in work plan implementation, and communicates to the Project Manager and GESI Advisor.
Internal and external communication
- Participates actively in internal communication initiatives, especially during regular BIPOSC team meeting or SNV Indonesia’s learning sessions, and on various topics including project progress updates, stories of changes, lessons learned and best practices from the component/initiative
- Contributes to external communication initiatives, including development and dissemination of relevant communication materials to key clients e.g., programme’s brief/factsheet
- Upon coordination with the Project Manager and GESI Advisor, engages relevant project stakeholders at district, sub-district, and village levels to ensure project’s conformity with local contexts, values, and norms
Project data handling
- Ensures programmes data handling according to SNV’s policy and procedure e.g., OneDrive utilisation
- In coordination with MEL Officer/Team, regularly monitors, collects data, and documents Village Facilitators’ progress and achievement, and stores in accessible platform e.g., monitoring dashboard, TeamSite
- Supports MEL Officer/Team to conduct relevant MEL events e.g., baseline, mid-term, endline, evaluation and ensures documentation and storage of final products in accessible platform e.g., TeamSite
Process improvement
- Identifies and proposes technical process improvements to the Project Manager, GESI Advisor, and team members, based on experience and learnings from the field
- Ensures lessons learned are applied in daily practice
- Ensures, monitors progress and reviews quality of own expertise and ensures client support and satisfaction during projects
